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Hello, I have a Gmail address and my company email address assigned to my profile. When I try to do anything, the verification links are sent to yet another address I don't have access to, and I'm stuck in a vicious cycle. I tried to ask for help through the sales department, but my request has gone unanswered. Please help.

Hello all, we are looking into SQL Server backup options, we have done a full server and a volume backup also. We see there is a Backup>Application>SQL option, however we cannot see the SQL option in our console….any ideas as we can see Oracle and Mongo available. Thanks in adavance, Tony.

Hi VC,I’m wondering if anyone can help, I’m hopeful someone's had this before. We have two SQL servers, one which I am backing up with the Veeam SQL plugin at database level and then restoring to the other using the same plugin through the restore function.When attempting to restore I’m getting the following error:  Any ideas what I can check?Many thanks,LGH

Good day, I have a PVE 9.0.18 in my NUC, using local storage only. Yesterday I updated the VBR and Plugin to the very lastest versions. But..Well, the Proxmox plugin still isn’t working for me… it’s really strange: I configured and tested the worker successfully;I added a Windows VM (same subnet as the VBR, no firewall) to a jobIf I run the credentials test, it fails because the VM is powered off (??)The backup, even crash-consistent, also failsFor the credential test, I guess the error in the log is: “”aiting for file C:\ProgramData\Veeam\Backup\Plugins\PVE\Backup\PVE-Win_c1c3bce9-32d8-419d-b31a-6a63f6c6d2de\8fa94a5b-e558-4d50-bb67-241ff316ecab\PVE-Win.log to be unlocked”for failed backup (hot add mode)“Failed to await the Backup task 444dd208-68ee-498c-aa5a-8282d85b2369: Veeam.Communication.TypeProvider.Invoke.RpcCallException: Failed to perform backup: Failed to prepare disks for backup” what am I doing wrong?

Hello Guys, These days Im started to experience a lot of problems with Veeam, every now and then the Veeam Backup and Replication Application and the whole server gets stuck and i could not do anything until i restart it, even some backup jobs started to fail. When i restart it goes fine for a while and then it does it again, and for the jobs a sometimes i see that the service Veeam installer service is stuck so i have to delete it and try the job again and sometimes it works.Did anyone experience this kind of issues lately? I’m having hard time dealing with this and i will be happy with any kind of support.Note:  i started to experience this issue after upgrading to 13 Version.Thank you.

15.01.2026 10:42:19.819]    <45> [000P]   Error (3)       at Veeam.Backup.VssProvider.CVssControl.WaitIndexComplete(IIndexingSession indexingSession, IStopSessionSync sessControl)[15.01.2026 10:42:19.819]    <45> [000P]   Error (3)       at Veeam.Backup.VssProvider.CVssControl.Index(IStopSessionSync sessControl, Guid jobId, String[] includeFolders, String[] excludeFolders, String outputDir)[15.01.2026 10:42:19.819]    <45> [000P]   Error (3)    Failed to call RPC function 'Vss.IndexGetState': Error code: 0x80004005. Failed to invoke func [IndexGetState]: Unspecified error. Could not copy host file [C:\Windows\TEMP\ifd4615.tmp] to guest [C:\Users\SXXXX\AppData\Local\Temp\31acb312-7db4-4fb0-bee8-f9e3ab42bc00]. Could not check if guest [vm-1716606] file [C:\Users\SVCACC~2\AppData\Local\Temp\31acb312-7db4-4fb0-bee8-f9e3ab42bc00] exists. Could not get item info [C:\Users\SXXXXX\AppData\Local\Temp\31acb312-7db4-4fb0-bee8-f9e3ab42bc00] in the guest [vm-1716606]. Could not in

Using Veeam Backup and Repliaction 12, and running a file backup, receiving the following error, “Error: Failed to connect to agent: ‘VeeamServerName’, EP ‘VeeamServer IP Address:2502’. The message received was  unexpected or badly formatted.

The database simply freezes and Veeam needs to be restarted. We discovered that disabling Offload for the current Service Provider completely stops the problem from occurring. VBR RAM/CPU resources remain without overload.The database loses communication, and as a solution, we need to restart the postgres service. Veeam Version 12.3.2.4165 PostgreSQL Version 15.14-1 We have implemented these changes so far: Set-VBRPSQLDatabaseServerLimitshttps://helpcenter.veeam.com/archive/backup/120/powershell/set-vbrpsqldatabaseserverlimits.html AV & FirewallRunning & Installing PostgreSQL On Native Windows - PostgreSQL wiki We discovered that disabling Offload for the current Service Provider completely stops the problem from occurring. Has anyone else experienced a similar problem? I still don't understand why Offload locks the database.I'm looking at the database level, searching for Buffer Maxwritten Clean alerts and the like. The workloads sent to the Service Provider are Always-On and

What happened to the Status column when viewing a backup job’s statistics?  After upgrading to version 13, I no longer see this column.  If a backup object fails, the job shows failed however you have to view each backup object in the job to see which one failed.  Prior to v.13, the status column would show which object failed. Was this intended in v.13 or am I missing it somewhere?  

Good day, everyone,I am seeking assistance in identifying the best method for migrating to new hardware.Current Environment:DC-A to DC-B bi-directional Veeam replication Old HP servers running Veeam Old HP StoreOnce appliances used as Catalyst repositoriesNew Hardware:New HP servers and HPE StoreOnce appliances procuredRequirements:Build two sets of new Veeam/HPE StoreOnce environments at DC-A Migrate old DC-A Veeam/HPE StoreOnce to new DC-A Veeam/HPE StoreOnce Migrate old DC-B Veeam/HPE StoreOnce to new DC-B Veeam/HPE StoreOnce Establish bi-directional Veeam replication between the new environments Decommission old Veeam/HPE StoreOnce hardware once backup and restore jobs are validatedBased on my previous experience with Veeam/Data Domain migrations, I have outlined the following proposed migration strategy for HPE StoreOnce Catalyst repositories. I would appreciate your input to validate this approach:Use HPE StoreOnce native Catalyst copy replication to replicate both repositories f

Hi All,My customer would like to continue to use an external USB hard drive as a backup repository on the new DELL physical VSA server they have stood up. It’s look as though it’s not supported in this release, but they would like confirmation that it’s on the roadmap for future releases.Any ideas? Thanks!

I attended the Veeam Toronto event recently and met some great people there and thought it might be time to join the Community.  Nice to be here and hope to spend some time giving back in the future.  For now, trying to work my way through the Veeam 13 upgrade as it’s the first where I’ve run into a major issue since starting with 9.5.I upgraded VeeamONE, Backup Enterprise, then B&R from 12.3 to 13 yesterday.  I have run into a couple of issues and currently have a support ticket open but thought I would highlight some growing pains here as well as ask if anyone has seen this yet.  The B&R upgrade process went smoothly until I got to the point where I opened the new console.First problem, logged in and console opened fine(after running as Administrator) but I lost access to my Nutanix AHV clusters and backup proxy machines int the backup infrastructure.  I have a mix of AHV and VMware clusters and the VMware side had no issues - my B&R VM and another Windows-based proxy use

Dear Community, What could be the issue? While upgrading Veeam Software to the latest Version 13  All Services , All jobs, and everything are stopped.    

Hello,When using VDC Calcultor for Azure VM workloads, for a snapshot size of ~64.4 TB there is an associated snapshot cost (~$3,297) with a Bronze policy (1 per day for 7 days), I am missing clarity on how this cost is applied over time.More specifically, could you please clarify:1. Is this snapshot cost:- calculated per month,- per year,- or is it a cumulative cost based on retention (number of snapshots × retention duration)?2. Does the displayed cost already account for the 7‑day snapshot retention, or is it the cost of a single snapshot instance? Thank you for your clarificationBR

Hi VC,Happy new year first of all!I’m currently backing up a SQL VM via the Veeam SQL Plugin to a datastore within my production environment, at the same time I’m replicating said VM via CDP to my DR site.I’ve currently setup the following schedule via the Veeam SQL Plugin:15 minute transaction / log backupDaily differential backup @ 18:30 (except Sunday)Weekly full backup (Sunday) @ 18:30The differential backups are failing when the CDP is enabled; the CDP runs 24-hours a day as we need near-zero dataloss.Any ideas how I can have these two running at the same time without the errors above?Many thanks,LGH

So turns out using Deployment Kit is the easiest way to be able to perform FLR to Windows from a Vsphere backup.Deployment kit by default contains a certificate of validity 1 month. Does the agent (transport service etc.) stop working after that? How do we manage those certs as we generally do not do many agent-based backups but want to be able to do FLR to original destination nevertheless.Thanks!

Hi everyone,I’m studying the v13.0.1 training course in order to delivery its next year, during reading the course material, I found the information that not all functionalities are available on VBR Windows still available on VSA, I’m trying to find a list of those unavailable functionalities, but so far, I couldn’t get a list of them, does anyone know what functionalities are not available on VSA v13?

What’s the root password on the VSA?

When we enable MFA, then all users is forced to use MFA. In case we need do execute script by powershell, how we can exclude so the powershell script still can operate normally?

We’re setting up the Veeam Software Appliance (VSA). We got an error when we tried to connect to our storage device, "Failed to get certificate from: https://xxx.xxxxxx.xxx:5392." technical support has advised us to “ensure that the cipher suite 'TLS_RSA_WITH_AES_256_CBC_SHA256' is enabled on the Veeam appliance.”The command “openssl version -d” returns “OPENSSLDIR: "/etc/pki/tls".” When I try to edit openssl.conf in that folder, I get an error, “E45: 'readonly' option is set”. How can I enable the cipher?Thanks for reading.

Hi, I’m running the most recent B&R CE version 13.0.1.180 and trying to create a recovery thumb drive.  I have tried multiple USB sticks and keep getting the same error:  Preparing USB disk Error: The system cannot find the path specified.   I know the USB sticks are good as they are new and I have tried multiple batches.  Anyone else experiencing this?

Hello  Can you connect a Veeam Infrastructure Appliance (VHR) hardened repository to Veeam Backup & Replication (VBR) which [(VBR) is running ver 12.3.2]i'm assuming is via SSH,  My question is three-fold is this at all possible?if possible which user account is recommend?Does this require su if sudo fails current user accounts veeamadmin veeamsvccreate new one? how do make new account sudo if veeamsvc where do you find single use password?Are there any KB or blog on todo do this?I know the simple answer is update VBR to version 13, this is work seamlessly.I’m looking at this from a backwards capability point of view . Thanks 

Hi,we backup our ad users with Veeam and had to restore some of them. So far no problem, the restore succeeded and user was back including the old password.The user could logon into computers, but he wouldn’t get any kerberos tickets. Only after a password change the behavior was completely normal.We couldn’t find any reason for this as only timestamps get changed with the user object. Any ideas why it istn’t working as expected?Thanks and happy holidays

Hello everyone,What is the best practice to backup VMs on HPE Simplivity?

Hi,Where do you guys mostly download Yara rules for Veeam from?This GIT looks not maintained for years (files from 2022).  https://github.com/YARA-Rules/rules/archive/refs/heads/master.zipI also used those links but I had some troubles when scanning backup.https://github.com/Neo23x0/signature-base/archive/refs/heads/master.ziphttps://yaraify.abuse.ch/yarahub/yaraify-rules.zip