With a focus on exceptional customer service and high-quality industry solutions, my role at Ingram Micro as a Solutions Architect involves managing both pre-sale and post-sale technical support activities. Our team excels in assessing customer needs and providing top-notch expertise in the development and installation of tailored applications, ensuring our solutions surpass expectations. In collaboration with design engineering, marketing, and product management teams, we drive product enhancements and innovation. My approach integrates technical knowledge with a strong commitment to customer relationship management, contributing significantly to Ingram Micro's reputation for quality and innovative solutions.
