Unanswered questions

When I try to connect on Veeam B&R Console after upgrade to version 13 it returns following message“Failed to connect to the backup server: Access to the registry key ‘HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup abd Replication\Plugins\13.0.0\Console’ is denied”I checked the registry and there is no values under 13.0.0\Console redistrib and 13.0.0\Platform Service, while under 12.0.0 I can see values like AWS, Azure, etc.Could plugins installation fail?Veeam B&R seems onlne, I can see backup job logs under 13 version.When I run the .iso (upgrade file VeeamBackupReplication_13.0.1.1071_20251217) it says Veeam is already updated and does not permit me do anything.

Hello,I am newbie to the VRO software our client wants to upgrade to Veeam Premium and use VRO to setup Site to Site Failover and Failback one click both ways if possible.Sites are VMware vCenter 8.02 on both sides the host in Main site A are 8.02 the host at DR site B are 7.03 Dell Servers on both sidesDell PowerVault SANS same models at both sites shared storage for datastoresOne Veeam B&R server for backups currently at Main stie A running backups to the local Synology nas. Are there any how to step by step with best practice articles or videos (preferable)Lot of questions:Can I just install VRO at site a since it already has VBR and Veeam One?Do I  spin up another VBR server and V1 and VRO  at site B Do the VBR servers have to be same version site A is on 12.3 do I need to upgrade to 13.0?What spec do you recommend for them ? I was thinking 4CPU , 16GB Memory, 120GB hdd space /thin provisionedWhat order do we install VRO premium? I know there is a certain order when updating pr

I'm having an issue I don't know how to resolve. Before I contact support I thought I'd throw it up here after searching for solutions. Topology: Veeam server on a hypervisor VM with 2 virtual NIC (one for the main computer network w/ dhcp and one isolated backup subnet with no dhcp).The isolated subnet ports all exist on the same L2 managed switch. The veeam server can ping and ssh into the hard repo. Hard repo is Ubuntu server 22.04 LTS  connected to the backup subnet. On both systems, the backup subnet only has a static IP (no DNS or gateway). Issue: I can successfully add the hard server. I can create the repo. Any backup jobs fail because it can't connect on port 2500. I pulled the hard repo out of the isolated subnet and into my main computer data subnet with DHCP. I was able to successfully add the hard server and perform a backup without changing anything. Question: Is there a specific reason I can't get this working in the isolated subnet? I run a NAS in this same fashion and

Hallo,ich habe bei der Einrichtung von M365 Backup die Retention-Policy relativ niedrig eingestellt. Das Postfach eines Benutzer, den ich gesichert habe, wurde gelöscht. Ich habe jetzt keinen Wiederherstellungspunkt vor der Löschung des Postfachs.Gibt es (ähnlich wie bei Retention in VBR) einen Mechanismus, der in einem solchen Fall einen letzten Backup-Stand im Repo behält und komme ich da irgendwie dran?Gibt es eine andere Möglichkeit, direkt in einem Repo zu suchen nach einem bestimmten Postfach?Vielen DankAxel   

Dear Community, What could be the possible issue?  

Após remoção da versão 12, não consigo mais instalar o console da versão 13 An error has occurred: C:\Program Files\Veeam\Backup and Replication\Console\veeam.backup.shell.exe Já removi todos os arquivos associados ao veeam em minha maquina.

Hi teamMay I have your thoughts?I would like to decide on what is most effective.In the existing environment, AHV VM are backed up with VM based backup.But the Nutanix cluster also has existing protection domains for off-site replication.The new cluster will still have protection domains so I am wondering if I should back these up instead going forward and not do a VM based one. I believe this will be more effectiveCheers

Hi teamThis is my first attempt at this and seeing some issues.I am deploying an AHV cluster. I am doing the proxy\backup appliance install as part of this process.I point to the name of Prism Element cluster, not Prism CentralI get a warning that says failed to register Nutanix AHV Cluster: Failed to refresh entities.The process completes, cluster appears and I can open the Nutanix console from the VBR console.I verify that the specified account worksThe proxy appears as unavailable. I open the Veeam backup for Nutanix AHV console.This logs in with same account as specified.Under Administration > Infrastructure the cluster shows its state as unavailable. But it allows me to open the cluster console from here.When I rescan the proxy I do not get any errors.When I rescan the AHV cluster, I see the followingFailed to scan VMs: Unknow Socket ErrorFailed to scan PDs: Unknown socket ErrorFailed to scan Volume Groups: Unknown socket ErrorFailed to scan Protection Domains: Unknown socket E

Sorry to rant, but I have nowhere else to turn, and it's beginning to impact our clients. Veeam 13 has been absolutely horrible to install on all our backup servers. The upgrades are breaking the installs on current backup servers. It is straight up failing to install and start the Veeam service on a brand new server, and Veeam support has been unable to figure it out for two weeks. I've put escalation requests in and I'm getting nowhere. has anybody seen behaviour like this? The people on the Veeam subreddit agree that Veeam 13 has been horrible to roll out.

I was asked this week what some of the prompts we are seeing in the field for Veeam Intelligence are. Many people, including myself, have demonstrated asking how-to questions and responding in their native languages.So I wanted to put out there…What questions have you asked Veeam Intelligence on premises and in Veeam Data Cloud? Let me know what you asked and what kind of response you received. You might make it in my next blog post 😉

Veeam Vs 12.3.I made an Surbackub Job with an Applicationgroup and:1 DC in authoriative mode1 Exchange Server 2019 Cu 14No Internet Acces, No Proxy. Hyper V. the VMs are running but Windows Firewall Service is DISABLED. I read about it, that Winodws FW make this because Veeam use isolated network. However how can I test serious with such environment? I tried with PSH and Registry Keys to enable WFH Services to autmatic and yes  it changes, but when I wann start Service it comes error “no Device” Set-NetFirewallProfile -Profile Domain,Public,Private -Enabled TrueAND Reg Key I wanna test Exchange CU 15 (SE) and prereq check fails beucase no control to FW serives (mpsvc or similair error). SureBackup is useless if this not working. Thanks for any advices! 

Good day, I have a PVE 9.0.18 in my NUC, using local storage only. Yesterday I updated the VBR and Plugin to the very lastest versions. But..Well, the Proxmox plugin still isn’t working for me… it’s really strange: I configured and tested the worker successfully;I added a Windows VM (same subnet as the VBR, no firewall) to a jobIf I run the credentials test, it fails because the VM is powered off (??)The backup, even crash-consistent, also failsFor the credential test, I guess the error in the log is: “”aiting for file C:\ProgramData\Veeam\Backup\Plugins\PVE\Backup\PVE-Win_c1c3bce9-32d8-419d-b31a-6a63f6c6d2de\8fa94a5b-e558-4d50-bb67-241ff316ecab\PVE-Win.log to be unlocked”for failed backup (hot add mode)“Failed to await the Backup task 444dd208-68ee-498c-aa5a-8282d85b2369: Veeam.Communication.TypeProvider.Invoke.RpcCallException: Failed to perform backup: Failed to prepare disks for backup” what am I doing wrong?

Bonjour, depuis la mise à jour de Veeam Backup and Replication vers la version 13.0.1.1071, j’ai certains de mes jobs qui ne se font plus avec le message:07/01/2026 11:40:29 Failed : Unable to process*****: backup agent is missingLorsque je rescan le serveur, j’ai ce message d’erreur :07/01/2026 11:49:13 Failed :  Failed to install Veeam Agent for Windows: Unable to install package Veeam Agent for Windows on server ****** Error: Installation completed with errors.Quelqu’un d’autre à eu le même problème ?

I have asked this before, but I’ll ask again: I need to write a report about tapes that currently in my library that are FULL. This command, unfortunately, is monumentally slow:$TapesToBeEjected = Get-VBRTapeMedium -Library $LibraryName | Where {{$_.IsFull -eq $TRUE}} | Select Name, LastWriteTime, MediaPoolID, IsFull, Location | Sort -Property MediaPoolID, NameSo rather than querying the all the tapes that Veeam has ever used (I have over 1300), I figure it will be faster to just query the library for the tapes *currently* in the slots and drives (that will be about 80). Then I can do the $_.IsFull on just those.But I am not seeing a command that seems to do that. Is there one, that queries the library and returns tapes in slots and drives?Otherwise I would have to loop though Get-VBRTapeMedium -Library $LibraryName , select only $_.Location = Slot or Drive, and then re-select for $_.IsFull.And I don't think that would be materially faster.Is there a better way to get the info I need?

Dear Community, What could be the issue? While upgrading Veeam Software to the latest Version 13  All Services , All jobs, and everything are stopped.    

hi, im using VBR 12.3 deploy on GCE on GCP, I have succesfully backup and storing on GCS and i want to restore into GCE, and finnally failed, i consider VBR using Cloud Build to atomate restoring. the same log from VBR log and Cloud Build History. I think GCP not using GC, now using Artifact Registry, and i checked the image import link, its totally empty. any suggest in this case? the same case i using VBR 13. 

Buenos días,Sin querer eliminamos el archivo .vmxf de la maquina virtual de vmware y ahora nos sale todo el rato este error.  Error: DiskLib error: [16].No file exists for given path -- File open failed: File not open --tr:Failed to start file downloading. VMFS path: [[DS_PRODUCCION] SRV-DOM/SRV-DOM.vmxf]. --tr:NFC storage connection is unavailable. Storage: [stg:datastore-1006,nfchost:host-1001,conn:172.17.51.80]. Storage display name: [DS_PRODUCCION]. Failed to create NFC download stream. NFC path: [nfc://conn:172.17.51.80,nfchost:host-1001,stg:datastore-1006@SRV-DOM/SRV-DOM.vmxf]. --tr:Failed to open file reader for uploader. File: 'nfc://conn:172.17.51.80,nfchost:host-1001,stg:datastore-1006@SRV-DOM/SRV-DOM.vmxf'. --tr:Client has failed to upload file. --tr:Client unable to process [put_file] command. Source: [nfc://conn:172.17.51.80,nfchost:host-1001,stg:datastore-1006@SRV-DOM/SRV-DOM.vmxf]. Target: [nfc://conn:172.17.21.55,nfchost:host-15,stg:datastore-19@SRV-DOM-2_replica/SRV-

Hi allI was wondering if it is possible to create a backup job of a VM, without having access to the VM Host Server. I have installed Backup & Replication on the VM client itself, connected a backup repository, but when I try to create a backup job, it asks for the IP and admin credentials of the VM Host. Thanks for your help

Hello,When using VDC Calcultor for Azure VM workloads, for a snapshot size of ~64.4 TB there is an associated snapshot cost (~$3,297) with a Bronze policy (1 per day for 7 days), I am missing clarity on how this cost is applied over time.More specifically, could you please clarify:1. Is this snapshot cost:- calculated per month,- per year,- or is it a cumulative cost based on retention (number of snapshots × retention duration)?2. Does the displayed cost already account for the 7‑day snapshot retention, or is it the cost of a single snapshot instance? Thank you for your clarificationBR

(running Veeam 13, Community/Free edition on Win 11).I did a bunch of migrations and updates a month ago. Before doing so I set aside the existing Veeam backups, so I have them. When I try to import a backup for one server from it (just to browse and retrieve a couple files) it tells me "Path contains invalid symbols...",. But it doesn’t. I have a path with no special characters or trailing spaces or anything like that. The message isn’t any more specific.I’ve tried mounting the file share where it exists as a mapped drive and a network location. I would copy it into the local machine to try that, but there isn’t room.Also, the import dialog says “Specify a backup to import. You can import backups from a backup repository or any managed server.” but the dropdown menu only lists the local machine and my two hyper-V hosts, not the repository (which is on a network share).Thanks.

Hi VC,Happy new year first of all!I’m currently backing up a SQL VM via the Veeam SQL Plugin to a datastore within my production environment, at the same time I’m replicating said VM via CDP to my DR site.I’ve currently setup the following schedule via the Veeam SQL Plugin:15 minute transaction / log backupDaily differential backup @ 18:30 (except Sunday)Weekly full backup (Sunday) @ 18:30The differential backups are failing when the CDP is enabled; the CDP runs 24-hours a day as we need near-zero dataloss.Any ideas how I can have these two running at the same time without the errors above?Many thanks,LGH

I was wondering if someone could help with an issue I’m having in Veeam agent for windows, I get the following error when trying to restore files from a volume backup stored on a network share. I’m using the agent in free mode.Backup sync failed[computer_name] Failed to connect to installer service[computer_name] Failed to connect to installer service[computer_name] Failed to discover installer serviceA security package specific error occurredConnect failed (RpcBindingSetAuthInfoExW)Please can you help me resolve this?

Je voudrais desinstaller veam-agent 13 sur un PC en Windows 11 25h2 et j’ai ce message d’erreur :VmaDriverInstallerAction – Accès refusé  je suis administrateur de la machine, auriez-vous une astuce ? la désinstallation est bloquée ...Cordilament,Olivier 

Version: 12.3.2.Problem: a copy job to a rotation drive (HDD) is running since 3 days. I stopped job and confirmed with yes, but since hours status in dashboard running jobs is “stopping”. I can disable job but not delete. What I did: restart B&R services, reopen console. Restarted whole backup server. no success. Thanks for any advices. 

Hi everyone,When we enable encryption in the proxy's transport mode, the ESXi host will actually perform the encryption before sending to the proxy. I'd like to know if there's a formula to determine how much CPU we should allocate to the host. Does anyone have this information?