Unanswered questions

HiThe calculation takes in account correctly the compression level at 20%, 35% or 50% but in the results details the compression is always displayed as 50%. Just a minor display bug.Jeff

Hi Community,  I just keep getting this error on one of my esxii and I am stuck in here. we already tried to troubleshoot the esxii by restarting every servicies and the esxii itself but it is not working. We have 3 other esxii that are just working fine but this one just show this error.NB: We gave an account with max privilege to try the backup Error: Failed to open VDDK disk [[Datastore_DELL_PowerEdge_120] VM-DNS1/VM-DNS1-1-000001.vmdk] ( is read-only mode - [true] ) Logon attempt with parameters [VC/ESX: [192.168.1.170];Port: 443;Login: [xxx];VMX Spec: [moref=vm-32];Snapshot mor: [snapshot-135];Transports: [nbd];Read Only: [true]] failed because of the following errors: Failed to open disk for read. Failed to upload disk 'vddkConnSpec>' Agent failed to process method {DataTransfer.SyncDisk}.

Hello Community, This is a failover cluster setup, and node one is working fine; the second node is having the error below. While taking the DB level backup, including logs being truncated every second? Unable to retrieve next block transmission command. Number of already processed blocks: [173]. Error: bad allocation 

Hi,I have a few backups running to a Repository on an NAS, shared by nfs3://[IP ADDX]/Backups/etc…It works fine for my esxi backups. I’m trying too backup a hyper-V VM and and getting the below message. It does succeed in creating as folder in the repository for the packup to go, and the permissions are are same as the others, so I’m not sure what credentials its trying to use since it’s writing to the same place that works for other backup jobs:“… Processing … Error: Failed to reset previous connection exception: Permission deniedFailed to open storage for read/write access. Storage: [target path] ....Agent failed to process method {Stg.OpenReadWrite}.  “I’m not sure if this means it can’t read the source or can’t write the target. If the former, what do I have to do because use a local admin to access the source? If the letter, why can this job not write to the repository when other jobs can?Thanks, 

Hi all,I am trying the VBR 12.3.2 and I see high memory consumption (>1GB) on the Windows 2025 Server.The process consuming the memory is Veeam.RestApiService. Please is this normal ?I have enabled just 2 concurrent tasks and have the feeling, that the memory demand is increasing over the time even when no jobs are running...

Hi,My backup job, for instance, XYZ fails with these messages:   Question: What could cause snapshot creation to fail in Veeam Backup for Google Cloud, and what should I check first?   ​

We use paid Veeam B&R v12.x (VUL/Essentials) to back up NetApp ONTAP SMB/NFS to a local repo and are evaluating off-site immutable copies via SOBR + S3/Wasabi/Azure (Object Lock) vs Cloud Connect (VCSP). What’s your real-world take on job layout (per-share vs per-volume), snapshots, NAS proxies, performance and €/TB/month, plus restore/ACL fidelity, cross-protocol restores, and immutability/lifecycle gotchas? Any proven tuning or pitfalls to avoid?

We are getting a VMAStopDrivers error message when trying to uninstall the Veeam Backup & Replication software. We are running from Programs & Features on an account with full admin access to the computer, on Windows 11 Pro v25H2.Trying to update to the most recent version of Veeam (in order to refresh the program files) doesn’t go through, due to the same error message, so stuck in a position with an older version installed (vulnerability) but unable to remove or update 

I was trying to configure a VBR location profile for my OpenShift cluster, but it says ‘Repository not found’.When I runcurl -v -k -u Administrator:<password> https://<vbr-ip>:9419/api/v1/repositories, it doesn’t return any value.

I am upgrading from 12.1.1.56 to 12.3.2.4165 and I am stopped with a message that the upgrade failed and contact support. I am using the “free” license. I am pretty certain I am good with pre-reqs[11.11.2025 14:11:37][INFO] Initializing suite context...[11.11.2025 14:11:40][INFO] Executing CostInitialize...[11.11.2025 14:11:40][INFO] Executing FileCost...[11.11.2025 14:11:40][INFO] Executing CostFinalize...[11.11.2025 14:11:41][INFO] Executing SetVersionProviderComponent...[11.11.2025 14:11:41][INFO] Executing VmaCheckUpgrade...[11.11.2025 14:11:43][INFO] Executing CostInitialize...[11.11.2025 14:11:43][INFO] Executing FileCost...[11.11.2025 14:11:43][INFO] Executing CostFinalize...[11.11.2025 14:11:43][INFO] Executing SetVersionProviderComponent...[11.11.2025 14:11:43][INFO] Executing VmaCheckUpgrade...[11.11.2025 14:11:44][INFO] Executing CostInitialize...[11.11.2025 14:11:44][INFO] Executing FileCost...[11.11.2025 14:11:44][INFO] Executing CostFinalize...[11.11.2025 14:11:44][INFO]

Hi everyone,I’m currently planning a backup strategy using Veeam for a mixed environment that includes virtual machines, a few physical servers, and some workloads in the cloud.I would like to ask: What is the recommended approach to structure backup jobs in this type of environment? Should I separate jobs by type (VM/physical/cloud) or combine them when possible? Any tips on avoiding unnecessary storage usage? Thanks in advance for your insights!

Hi Team,We need to change the location and IP address of the Veeam hardened repository (LHR) server. Could anyone please help us with the steps to perform this activity?Also, please let us know if there are any limitations for this activity. If anyone has any related articles or documentation, kindly share them with us.  

Hallo zusammen, Veeam wird nicht fertig. Ich habe eine kleine Umgebung gebaut mit DC und ein bisschen Active Directory zum testen. Nun hängt Veeam ständig bei dem DC und wird bei 99% nicht fertig.releasing guest und indexing filesystem Sind die Übeltäter. Könnt mir helfen? Was muss ich machen damit das funktioniert? Danke euch!!! Gruß Thomas

i have vbr 12.3 installed on VM from where i had to add storeonce vsa ,however when i add username and password,it shows error saying unable to login to ip:port 16022...what could be the reason

I get the error “30.10.2025 09:52:47 Error    [veeam-infra.infra.local] Failed to synchronize update settings. Error: Cannot provide with host's certificates - PhysicalHost does not exist for host 'veeam-infra.infra.local'                             b4634265-9228-4a5e-9d95-2c12313e89c6”This server has already removed from veeam configuration. Powershell-command “get-vbrserver” does not return this server… How do I fix this? 

Hi Community,Has anyone successfully reverted Veeam ONE from version 13 to version 12? Are there recommended steps or considerations to avoid issues during the downgrade? Any official guidance or lessons learned would be greatly appreciated.

Dear Veeam Experts,One of our customers is facing an issue with the MSSQL plugin backup failing. Upon verification, I noticed that the backup data is being written successfully, but the job fails with the error “Starting Retention Policy Task.”In this setup, the retention policy is configured for 6 days per backup file. However, I observed that some files are not expiring as per the defined retention policy.Kindly help us with the steps or guidance to resolve this issue.Best regards,G Venkata Sai Kumar

Backup Job using Storage Snapshot Unable to Find Ontap SnapMirror Relationship for Secondary Target. Backup finished with Warning: Cannot find any relevant ONTAP SnapMirror and SnapVault relationships   Storage Replication between the Source and Target destinations is working. I was looking at the job log and saw that Veeam was able to identify Primary SnapProtections.   There were lines showing WARNING: Replication of all disk snapshots of vm asdasdfasf is not possible for ‘Snapshot Replication’. Thanks again for your input as to possible reasons why this is happening.  

Hello Team,I just finished setting up Veeam backup community edition 12.2 and added Proxmox VE server into Veeam backup.  Now, I tried to configure “worker”, but it was failed.  I used DHCP and set static IP address.  The error I got was “Failed to obtain an IP address: The operation timeout exceeded” and “Worker xxxx(hostname) test failed.  I am not sure if worker name should be registered in DNS record, or it should be any hostname which doesn’t exist in DNS?  I tried to both of them, but I still have no luck.Also, the worker host seemed to be created on Proxmox VE server.  I can see this and I can ping this from Veeam backup host (Windows 11 PC).   I appreciate for you help!!

Hello, I have an issue with a policy, when then runs I get this problem:- cause:    cause:      cause:        cause:          cause:            fields:              - name: pvcName                value: dashboard-ace            file: kasten.io/k10/kio/kanister/pod.go:178            function: kasten.io/k10/kio/kanister.PodOptions            linenumber: 178            message: Failed to find kanister-sidecar container with required volume mounted          file: kasten.io/k10/kio/kanister/snapshots/snapshots.go:360          function: kasten.io/k10/kio/kanister/snapshots.kanisterOptions          linenumber: 360          message: Failed to get workload options.        fields:          - name: pvcName            value: dashboard-ace          - name: namespace            value: cp4i        file: kasten.io/k10/kio/exec/phases/backup/snapshot_data_phase.go:885        function: kasten.io/k10/kio/exec/phases/backup.basicVolumeSnapshot.basicVolumeSnapshot.func1.func2        linenumber: 885       

2025-11-06 Subject: VBR 12.3.2.4165 Installation Failure Version provider was not found in suite context on Windows 11 Pro ARM ParallelsHello,I am attempting a fresh installation of Veeam Backup & Replication Community Edition (ISO: 12.3.2.4165) on a newly created virtual machine, but the Veeam Setup Engine consistently fails with the error: An error has occurred: Version provider was not found in suite context.Environment Details: My host is a MacBook Air running macOS Tahoe 26.1 and I am using Parallels Desktop 26 for Mac. The guest operating system is Windows 11 Pro, Version 25H2. The system type is a 64-bit operating system with an ARM-based processor. The ARM architecture may be a factor in the installer's execution checks.Troubleshooting Steps Completed:I have tried running Setup.exe as administrator, unblocked the ISO file in its Properties, and also extracted the entire ISO contents to a local folder and tried the setup again.I have confirmed that .NET Framework 4.8.1 or la

Orchestrator is on v7.2.1.290 but built in VBR is still on v 12.3.2.3617. Can I use v12.3.2.4165 patch to update? Veeam normally recommends not updating the individual components in Orchestrator but given the High Security Vulnerability, wondering if ok to update just the VBR using the latest VBR patch. 

Hi,I’m new to Veeam family and doing initial deployment.What is recommendation for backup jobs - one job for one VM? or group more VMs which could be same schema of backup in one backup job? how much it affects deduplication?Is ReFS deduplication compatible with also enabled job deduplication? Could be both enabled?Is there any report of job deduplication? for me it looks it does not deduplicate anything.Thanks

Hi, my backup is showing this error, can someone please help me? Both machines are VMs in Hyper-V.  

Hallo zusammen,  ich habe das Problem das ich bei mir auf einer Maschine die Jobs nicht mehr anlaufen, ich hatte generell das Problem das die Jobs lange gebraucht haben seit ein paar Tagen in diesem Zug habe ich auf den hyper V neu gestartet, die Jobs haben immer noch eine Zeit von ca 16 Stunden in Anspruch genommen daraufhin habe ich mal Die Backup Jobs angepasst, und die Reihenfolge geändert da ich gemerkt habe 2 Jobs laufen parallel, nun habe Ich das Problem das der erste Job fast 16 Stunden benötigt hat um zu starten bzw. garnicht gestartet hat langsam bin ich mit Meinem Latein am Ende hat hier jemand eine Ahnung woran es liegen könnte?