Using Veeam Backup and Repliaction 12, and running a file backup, receiving the following error, “Error: Failed to connect to agent: ‘VeeamServerName’, EP ‘VeeamServer IP Address:2502’. The message received was unexpected or badly formatted.
Question
Failed to connect to agent EP The message recdeived was unexpected or badly formatted
+21What version of Veeam are you using? Also did you check the logs - C:\ProgramData\Veeam\
Without further information you will need to contact Support and open a ticket. I think this would be the best route to have them analyze the logs to determine the issue.
+21Aside from checking the logs and/or contacting Support as Chris suggests...have any changes been made to the Job? Environment? Network? Permissions to the source host change? Firewall or A/V changes or exceptions been made? Those are some things I’d check on.
+21Ok. Well..aside from checking the log location of the Job log, a case to Support is probably your best bet.
+21Go to veeam.com, hover your mouse on the Support tab, then click open a case:
You are then directed to login and proceed to open a case.
+21
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