Skip to main content
Solved

Problem with account recovery

  • January 26, 2026
  • 3 comments
  • 22 views

Hello, I have a Gmail address and my company email address assigned to my profile. When I try to do anything, the verification links are sent to yet another address I don't have access to, and I'm stuck in a vicious cycle. I tried to ask for help through the sales department, but my request has gone unanswered. Please help.

Best answer by Chris.Childerhose

Submit a support ticket as they can take care of that too.  Nothing we can do here in the community as we don't take care of those.

3 comments

Chris.Childerhose
Forum|alt.badge.img+21
  • Veeam Legend, Veeam Vanguard
  • Answer
  • January 26, 2026

Submit a support ticket as they can take care of that too.  Nothing we can do here in the community as we don't take care of those.


Andanet
Forum|alt.badge.img+12
  • Veeam Legend
  • January 26, 2026

Hi ​@piotrchm93 and welcome into the Community.  Your issue description is not very clear but as Chris I suggest to open a case on Support Portal. 

 


Link State
Forum|alt.badge.img+11
  • Veeam Legend
  • January 26, 2026

Hi ​@piotrchm93   support ticket is the way for fix your problem