Solved

I’ve added a shared mailbox to an existing backup job this morning - the mailbox is 7GB in Office 365. The job completed a little while later but in the summary I see “Transferred: 419.6 MB (25466 items)”. Those figures don’t add up, so I’d like to investigate more but I can’t see a way to show the backed up data size for any mailbox. How do I do that? 

Hi,I’d like to add Recovery ISO to boot menu so that I don’t have to use USB. Is there a way to do it?

Hello everyone! Recently I installed a new VEM, however I notice that configuration button is missing on the right corner: Am I forgetting something?I presume it is a permission problem, but I cannot remember that.

Hey Community, we have Customers, which have quite a big Physical Infrastructure. It would be really Helpful, if the Protection Groups can not only be having Top Level Folders, but 1 or 2 Subfolders for Organization. Something like:Steel Production Hot (Protection Group) Cold (Protection Group) North Wing 1st-Floor Management (Protection Group) Sales (Protection Group) 2nd-Floor Technic (Protection Group) Engineers (Protection Group)  If you are thinking different or have a better solution for my Problem, i would be happy to hear/read what you have to say. GreetingsMathias

Hi folks,Can someone explain to me “the programming dummy” this word mutex? Is it just a log shock and awe term, i.e. someone like Geoff sees something “mutex” in the logs and thinks back to Grade 10 Math and makes a quick retreat? 😁Recently I have seen this word in different logs and wanted to double check with the pros before I press the terrifying search button on google. (I say that because I had a red mark on my face and thought I should google, it basically told me all the horrible things that it could be, until the unsponsored answer way at the bottom had a nothing to worry about explanation)!!

I have backup job on one of my VM windows server 2016 . I set up backup job and it show this warning and completed with an warning, 6/7/2023 2:04:27 AM :: Failed to index guest file system. VSSControl: Index failed Details: vss::CVeeamIndexingProvider::NetTryCompleteIndex. Failed to complete guest file system indexing in network mode. checked the  have the Enable Guest File System Indexing in the backup job configuration setting. can you help me solve this problem with suggstionthanks​​​​​​​

Hello,We are going to set up a backup copy of a vm on a compatible S3 storage, and we will apply a GFS policy.Immutability is activated for 7 days on the object storage.Can you confirm this information below? Do you have a veeam article that explains this?The immutability of GFS backups is not based on the immutability period defined in the Object Storage Repository, but on the retention period of the GFS backup point (e.g. Annual with a retention period of 7 years will have immutability defined for 7 years, so it won't be deletable for 7 years).

Hi,With VAMW, can I exclude some folders/files in Volume backup?Thanks

Hi,I was trying to restore individual files after booted in using the Veeam Recovery Media ISO (from USB stick) but not like in Windows it only supports restoring volumes I guess or am I missing something?  Thanks

If a backup copyjob shows one vm in the job in a warning status that says “Waiting for backup resources availability”; did that particular VM actually copy over or did it ultimately fail to copy over?

Hello, I have installed k10 and Kubevirt. The backup of a namepasce is running just fine : But when I try to restore it, I have an error :  If you look at the details :  You can see it does not recognize  a ‘k8sType’ ‘virtualmachine’ which is a CRD.  Did I miss something during configuration ?  Regards, 

We are using Veeam Backup and Replication 11, getting this error when backing up the servers: 

I’d backed up some data for a group of users during a mail migration. The job is complete so I’ve deleted it all to free up the licenses for another job. Unfortunately I believe that I’ve done things in the wrong order. The repository has been deleted and now I can’t get “Remove-VBOLicensedUser”. For every user it outputs:“Remove-VBOLicensedUser : The process cannot access the file '\\10.1.1.1\office365backups\BackupName\Repository.xml' because it is being used by another process” The repository listed is nothing to do with these users and it’s not in user by any process that I can see - certainly openfiles is blank. Any idea how to proceed? 

We have used NAS device to create a backup folder with Commvault. Can we upload the backup from NAS to Cloud? We are using Community Edition 10

If I’m creating a Windows backup, for a particular drive on a file server….is it best to create a File Share backup or a Volume level backup (essentially both backup the same set of files).  ie which is most efficient or recommended as a best practice?

Hey guys,Are there any internal components in veeam software for NAS repository?I recently faced an error in customer environment where the backup copy job resulted in an error saying “Can’t call Remote Procedure Call for NfsIsExist “

Hello,Ran into this error when building a new K8s kubeadm v1.26.5 cluster.I can install K10 v5.5.2 but all versions higher will fail the ‘gateway’ pod with this error.  Nothing in the logs except this single entry.Looked at the release notes from v5.5.3+ but cannot find any mention that might alert me to the cause.I suspect there is a base image being pulled in that is not compatible with the underlying hardware. Environment:K8s kubeadm Client Version: version.Info{Major:"1", Minor:"26", GitVersion:"v1.26.5", GitCommit:"890a139214b4de1f01543d15003b5bda71aae9c7", GitTreeState:"clean", BuildDate:"2023-05-17T14:14:46Z", GoVersion:"go1.19.9", Compiler:"gc", Platform:"linux/amd64"} Kustomize Version: v4.5.7 Server Version: version.Info{Major:"1", Minor:"26", GitVersion:"v1.26.5", GitCommit:"890a139214b4de1f01543d15003b5bda71aae9c7", GitTreeState:"clean", BuildDate:"2023-05-17T14:08:49Z", GoVersion:"go1.19.9", Compiler:"gc", Platform:"linux/amd64"} K8s host VMware VMs - compatibility v19

Hi,I have a Dell Data Domain repository for local backups and i want to send some critical VMs backups to the AWS S3, to withstand disasters.So when I tried to create a scale-out using the existing Dell data domain and AWS S3, the interface told me that all tasks that use the Dell data domain will be updated to point to the the scale-out repository.Is there a way to keep the majority of backup jobs pointing to the Dell data domain and choosing some backup jobs to point to the scale-out repository?

Bonjour à tous,J'ai demandé un devis sur la plateforme de partenariat Veeam. Je voulais savoir si ce devis est final.Cordialement

We’ve been testing our Orchestration Plan and after failover to our DR site, the certs on our vCenters were replaced and broke the connections between our DRO and vCenters. Had to refresh the connection so the DRO can take in the new certs. However, when we tried to failback to our primary site, we had the login error to vCenter. The issue was fix when we had to go into the built-in VBR and refresh the connection in VBR itself.  I would tend to think that DRO itself would be able to restore the connections within its built-in VBR and VeeamOne. Let me know what you think or if I’m missing something here. 

Hi team,I’d like to know how to handle multiple export locations.Do we need to keep it at a storage level? Is it supported with NFS storage (where replication is handled at storage level) with different IP addressing? Can we use an import policy pointing to the “DR IP” of the replicated storage NFS volume?Thank you. Mattia

Greetings everyone!I am very new to Veeam, did a few installs & backup/restore already with the software but still I’m way too far from understanding the full structure of the tool.Is Veeam a viable solution to backup vCenter Server Appliance? Currently the organization I joined recently has a nightly backup of the appliance. (doing a research about how Veeam can be a viable solution in long term, so I would greatly appreciate if someone can share their expertise on the matter, thank you!)

I have what I hope is a simple question. What’s the best practice for the a high availabilty SQL server for the VSPC or Veeam ONE configuration database. I see in https://www.veeam.com/kb2301 how to deploy SQL AOAG for VBR and VEM. I’m not sure if this applies to VSPC or Veeam ONE.

Hello guys! It’s the first time I got this error message in one of my backup jobs. I got it in random virtual machines, after a retry the backup is ok.I check the logs:On the VBR I have this:“Error        Failed to construct ClientAgentProtocol. (Veeam.Backup.Common.CRegeneratedTraceException)[27.03.2023 10:06:42.851] <46> Error           at Veeam.Backup.Common.CExceptionUtil.RegenTraceExc(Exception originalExc, String formatString, Object[] args)[27.03.2023 10:06:42.851] <46> Error           at Veeam.Backup.AgentProvider.CClientAgentProtocol..ctor(CBaseAgentService svc, Boolean redirectOutput, Version version, IAgentProtocolLogger logger, IOutputAnalyzer outputAnalyzer)[27.03.2023 10:06:42.851] <46> Error           at Veeam.Backup.AgentProvider.CClientAgentProtocol..ctor(CAutoRef`1 svcRef, Boolean redirectOutput, Version version, IAgentProtocolLogger logger)[27.03.2023 10:06:42.851] <46> Error           at Veeam.Backup.AgentProvider.CProxyAgent.StartClientInter

I'm seeing this error "Failed to process VM: Failed to create MachineMutex" when doing storage snapshot. The first try fails but the 2nd try succeeds and usually the issue comes and goes. Failed to create snapshots on primary storage: Failed to wait mutex sandiscover7c39d713-bdbb-40f1-ac8d-af87774de299_b72e5bb7-87e2-4802-9043-2d6a76f9052d: timeout 600 sec exceededFailed to create storage snapshot for datastore abcdef: Failed to wait mutex sandiscover7c39d713-bdbb-40f1-ac8d-af87774de299_b72e5bb7-87e2-4802-9043-2d6a76f9052d: timeout 600 sec exceeded Who has seen this issue and cause/resolve info?