Solved

This morning we received an alert that our Kasten backups were failing on our production Rancher RKE2 cluster (version v1.30.2+rke2r1). In particular, when attempting to snapshot application components and configuration, we encountered the error “Could not encrypt data”.We are using K10 version 7.0.4 which was updated automatically a few days ago via GitOps with Flux v2, though the error only started occurring this morning.By inspecting the pods in the kasten-io namespace, we noticed that the crypto-svc pod is stuck in CrashLoopBackOff - all other pods are running normally:NAME                          READY   STATUS             RESTARTS       AGEcrypto-svc-6f78dcf599-xhrgp   3/4     CrashLoopBackOff   6 (118s ago)   7m57sDescribing the pod revealed that the failed container is bloblifecyclemanager-svc.8m53s       Normal    Pulling            pod/crypto-svc-6f78dcf599-xhrgp    Pulling image "gcr.io/kasten-images/bloblifecyclemanager:7.0.4"9m15s       Normal    Pulled             pod/cr

Hi All,I tried to build cpd lab, and while I install cdp i/o get  error about viburl certificate not trust, event if I install it manaual.I'v setup dns and /etc/hosts to resolv.Anyone can give some recommend?esxi 7 and 8 , veeam 12 

Hello All,I have a VM on standalone Hyper-v 2019 with a backup checkpoint that I can not delete.The checkpoint was created by veeam during backup.There is no opting in the GUI to manually delete the checkpoint.I ran the backup again and it was succesfull however it did not delete the checkpoint.What can I do? the checkpoint is growing quite rapidlly.Version: Veeam Backup 10a Build: 10.0.1.4854 P20201202 

I need to exclude an AIX job from a backup copy.Recently, we have upgraded to version 12.1The old backup copy has excluded the aix job, but on new backup copy job created we cannot exclude it.In the exclusions list we can see all job/objects from repository but aix job.Aix job is unmanaged and versión 4.1 Any idea to fix that? Thanks in advanced!!

There is one VM in our prod environment that I am unable to backup due to unable to quiesce the VM. I looked at the event log of the machine and found out Event ID 157 and Event ID 15 started occurring same time the backup started failing. Looks like there are phantom disks seen by the OS. Device Manager shows 2 drives and this is correct. I have storage migrated the VM but the error keeps on occurring meaning it is with the VM itself. System scan (sfc) not showing any error.  What are your thoughts on this?  

Hello Veeam Community, I am very new to Veeam. I am encountering a problem. Please help and guide. I cannot proceed or find a solution that works for me.I am getting an error below in VBR SOBR archive job while deploying the Archive appliance in Azure.:-Failed to deploy archive appliance: The installation of SDK files failed after five attempt I have 500TB data that I would like to move from the capacity tier to the archive tier. Everything is created in Azure automatically by VBR. Every time the archive job runs I am presented with the above error. The four appliances are created in Azure 3 appliance are deleted and one is running. One is appliance is not enough to move large amount of data from capacity to archive tier in my situation.    

Hi all, a customer with a physical node with SLES for SAP needs to migrate the system to new hardware.Unfortunately I don't have much experience on SAP, and not much information on OS and software versions at the moment either.The OS is installed on local disks of the node, while the db data resides on external storage (SAN).Is it suggested to use VAL to migrate via volume restore?What are the caveats and/or points to watch out for?Can application consistency be achieved?ThanksMarco S.

ciao, ho provato questa funzione e fallisce con l’errore “platform not supported”. Ho cercato nella documentazione abbastanza a lungo una cosa che menzionasse che su quell’hypervisor non fosse possibile (cosa che peraltro mi saprebbe strana, visto che lavora a livello di sistema operativo).Si trattava di dischi XFS, il restore facendo lo scaricamento sul vbr ha funzionato.La platform potrebbe essere il sistema operativo che dovrebbe essere un Oracle Linux?grazie 😊

Hello All.About 5-10 years we were hacked and had ransomware. Installed the latest edition of Veeam and with the malware detection enabled. It now found 20 instances. Some are pointing to certain directories and I can recognize the names of the files and they have the .wallet extension (this appears to be from the old hack I had) when I go to the location of the folder and enable show all files and folders I still do not see these files listed.  I therefore deleted the entire folder (it was junk anyways) and today a day later it detected the same malware in the folder that was deleted yesterday.   I’m trying to figure out how this is detecting items in folders i erased.  Anything tips?

Hallo zusammen,ich würde gerne einen Exchange 2016 Server von einem ESXi Server auf einen Hyper-V Server mit Veeam B&R umziehen, d.h. die VM auf dem ESXi herunterfahren, ein Backup fahren, danach per Instant Recovery auf dem Hyper-V wiederherstellen und anschließend die VMware Tools deinstallieren. Hat hier jemand Erfahrung damit, ob das problemlos klappt? MfG

Hey ! Do you know if it’s possible to change the Settings Related to Veeam for M365 Log Files ?I found a KB for VBR but nothing for M365. https://www.veeam.com/kb1825Thanks.

HiI try to create new policy and enable snapshot export. i face some error “Profile does not support collections” and i noticed the when i select the export location profile i saw “VBR profiles not permitted here”i checked the  location profile for VBR and is valid. anyone have any ideas? 

I only found ETCD backup and restore for environment setup by Kubeadm in the documentation.Does backup/restore of ETCD in Azure Arc-enabled Kubernetes supported by Kasten?Thanks.

Hi Everyone, I use vCenter to manage esxi hosts. I am planning to update vCenter. When updating vCenter, I have to configure remove vCenter HA and delete passive,witness VM then update vCenter. i have configured job backup for vm vCenter on Veeam Backup. I have a question, if the vcenter update process fails, I restore the vm vcenter, will it return to its original state including the configured vcenter HA and the passive and witness VM?Thanks a lot.

Dear Community,our installation is based on a single Hyper-V host with 3 VMs. Veeam v11 community was running fine until I upgraded to v12.Software is installed on a Win10 dedicated PC. When launching the V12 console, it asks for an Host upgrade which arrives to an error:“failed to upgrade host components. error: veeam distribution service is not installed”Do you know how to install such service on host?thank you for your testimonials and help

Hello,is there a way to failback after a manual failover?On my situation, I have one host (esxi) with some vms including the Veeam vm (all components: proxy, server, consolle etc) and another one host where I store some replicas vms. In case the first host become offline (including the Veeam vm), I could power on manually replicas on the other host, but how to failback to the original host when it become online again? Obviously Veeam server at this point doesn’t know that I have done failover.. is there a way to consolidate each replica on original vm ?I know it is not the best situation but at the moment there is no other options.thanks!

I'm getting the following error in my Veeam replication job. This problem is sometimes solved. But I started to get a few more replication jobs. Has anyone seen this error before and know the solution? 

Hi, I have a protection group setup with multiple Windows PC’s (all running Agents managed by B&R) and I would like to perform a full backup on one of the machines (vs. all machines).  Is that possible?  I know I can select the machine and do a Quick Backup, but I think that does an incremental backup and not a full backup.  I would like to do this because I found that the existing backup is corrupt (I get a decompression error when I try to restore it). Separately, is it possible to delete the corrupted backup from the Backup Repository?  And is it possible to scan all the backups to make sure no other ones are corrupt? Thank you and happy 4th for those in the US!   

In this KB https://www.veeam.com/kb4027 The Huawei Plug-In for Veeam Backup & Replication reached End-of-Life on 2022-04-22 and is no longer available. VBR cannot call Huawei storage with it’s API to complete the backup job with storage’s snapshots. https://helpcenter.veeam.com/docs/backup/vsphere/system_requirements.html?ver=110In user guide of VBR v11, Veeam Backup & Replication does not offer integration with Huawei storage. According to the above, Veeam VBR cannot support any backup integration with Huawei storage. If the environment only includes VMware ESXi 7 and Huawei storage, what is recommended backup mode can be selected in VBR v11?

As we all (must) know, when you have e.g. yearly and monthly restore points for multiple machines in one chain on a ‘classic’ backup repo, you can delete the monthly backups from this repo by deleting the according files (VBK, VIB, VBM). This allows to manually keep the repo and only allocate storage for yearly backups.How do you achieve this on object storage ? I can delete machines from a backup, but then all restorepoints are affected. The same granularity to delete some points in the chain would be nice.This helps to save storage on public cloud storage accounts that were previous used to store monthly and yearly backups, but now to keep more backup points, the customer only want’s to keep the yearly backups because he already builded a monthly chain on another repo.

Hi All, How we can change Kasten dashboard access from Http to Https in an redhat hopenshift environment. BR, Ali

Hello everyone, I am wondering if it could be added to Hands on Labs, lab for Veeam backup for Nutanix

Hello Forum Members,I'm currently using Veeam Backup and am keen on configuring an automatic power-off for the system once the backup process is completed. Could anyone kindly provide guidance on how to set up this feature, or direct me to the relevant documentation?Your insights and assistance would be highly valuable.

Hi all, I have a question about RMAN Backup. I've been testing RMAN Backup at a customer recently. For security reasons, they have blocked access to DB and RMAN with the OS account and only allow access with the DB account 'sys'. I know Veeam recommends that use an OS account (typically ‘oracle’) that belongs to the 'dba' group and has ‘SYSDBA’ privileges but, this is company's security policy. This doesn't work, so the plug-in won't install, and I can't run the RMAN script.My case is not the first one in the world.Veeam support team just tells me to assign permissions to the OS account (which is irresponsible). Is there any workaround? Thanks in advanced !   

Not sure where to post this but as it’s HOL related I thought here might be useful.  I’ve been trying to use the above HOL (Embrace DevOps) and it sadly fails to connect to swagger on the Enterprise Manager.  The NFR license used has expired which I presume to be the cause.