Discussion Boards

Hello,I have updated some of the V12 VBR servers with the patch from Tuesday.The server is running and backups are possible.But I see on all servers a warning for a system process ( Veeam Console → History Tab → System).Are you seeing this warning/error, too? Edit:Seems to be a timing issue with both V11 and V12.The next planned execution of the Catalog Cleanup on day later runs successfully.So, It’s a “cosmetic” issue.

I added a 10 Gbe NIC to my server hosting my SMB repository. That new NIC has a different IP address. I have a bunch of machines that backup via Windows and Linux agents and I don’t have the option to edit them from the Veeam Backup & Replication console (the Edit menu item is grayed out). Most of these machines are currently offline/not accessible. I’d like to avoid remoting into or physically going to each of these machines (so many) - how can I change the IP address of this SMB repository within VB&R console so the machines will pick up the revised repository when they come back online to perform a backup?

After patching our VBR v11 to the latest 2023 patch due to the latest CVE reported, I’m asked to "Select Servers to update….”.Some of those servers in the list are production. Does this process require a reboot on those servers?Can I wait for a bit (days until a team decides when to reboot the aforementioned servers) and hope that no backups will be impacted if I don’t update right now? RegardsO

Hey guys,So I created two VMs in my AWS console and I installed VBR in 1 VM and planning backup the other VM. Both VMs are in the same region and also have the same gateway but unable to ping the IPs of both the VMs. Can anyone suggest what should be changed here?

Hi, I have VBR11. Have added Debian vm to Physical Infrastructure. Agent and other linux components were installed successfully. Added account with sudo privilege. When I try to create backup of Entire Machine/Volume or even File Based I get error : Error: Failed to execute agent management command startBackup. table JobSessions has no column named end_time Unable to run query. which leads me to nothing. What seems to be a problem?

Hello Veeam Canada customers and prospects!The New Veeam V12 is here!There is still time to register for the Canada Veeam User Group meeting TODAY, Monday, March 6 from 1pm - 2pm ET.Presented by Veeam Sr. Systems Engineers, @Peter Stickle and Craig SeidlerModerated by Veeam Field Marketing Manager, Devon Wilson, Register- https://register.gotowebinar.com/register/5679220977937567829 

Just a quick tip regarding the database used for Veeam Backup & Replication and Enterprise Manager. You need to keep both on the same database engine, so either on Microsoft SQL or PostgreSQL. If you mix both database types, you will be presented with a warning when you try to add a VBR server to EM:If you’re planing to migrate from Microsoft SQL to PostgreSQL, then keep in mind to also migrate the Enterprise Manager database.You can also run into this problem when setting up a new Enterprise Manager as it will by default install and use PostgreSQL. In that case either select a different database during the setup or alter the database connection with the “Configuration Database Connection Settings” utility. I haven’t read about this requirement so far, but the helpcenter mentions it:Note that config

It seems like Veeam only let me restore sharepoint sites to the original location or a new list inside the same site.I’m trying to restore data from one sharepoint site to another site and I try to use the “restore to” functionality.trying to authenticate I get following error message “cannot connect to microsoft 365 - check error logs”from the logs:[07.03.2023 15:35:03.543]   17 (7240) Validating if any of the required roles (Global Administrator, SharePoint Administrator) is assigned to the current user: xxx.xxx@xxx.be...[07.03.2023 15:35:04.069]   17 (7240)  Required roles successfully validated[07.03.2023 15:35:05.872]   25 (5964)  Connecting to SharePoint site: https://xxxxx.sharepoint.com/...[07.03.2023 15:35:05.878]   25 (5964)  Signing in to SharePoint server via an access token...[07.03.2023 15:35:06.953]   25 (5964)  Successfully connected[07.03.2023 15:35:06.953]   25 (5964)  User does not have sufficie

Good afternoon, 

For those of you who are looking to get certified on AWS, there is a new challenge which gets you a 50% discount on the certification exam. Check it out.https://pages.awscloud.com/GLOBAL-ln-GC-TrainCert-Professional-Certification-Challenge-Registration-2023.html  

Create a knowledge graph with data from my Veeam backup servers in order to verify that backups were configured and running for intended VMs. For example: The data could be compared via query against data in your IT Asset Management that defines which machines are supposed to be protected.You may find it helpful to also have your VMware data within your graph

I’m a bit confused as to where the line is drawn between VEEAM and S3 compatible cloud storage providers and their data protection settings. Does VEEAM do the settings for data retention and immutability, or should those be set in the cloud storage provider bucket? Or is it a mash up of both?AKA; I can set Immutability in WASABI at the bucket. If I do not set the bucket immutability there, will VEEAM set it for me if it is configured for immutability or retention?I’m trying to figure out who controls the data lifecycle / protection. Or what the correct way to manage it is.Thanks, *Dave

I am trying to locate "Agent Copy Jobs" in the VEM API. But for some reason they do not appear in following calls;https://:9398/api/agents/jobshttps://:9398/api/jobsAny ideas. I need to link them back to the job itself.

Sorry to bother the community again… but today i started to do restore-tests from successfull backups and ran into JetError -582. I cant find anything about this error.What I did:I tried to restore a single item from our scheduled exchange server backup. Everything worked until the database should have been opened. The backup I tried to restore from was the most recent and finished without warnings or errors.  It was an incremental backup. 3 hours before the faulty backup I did a manual incremental backup too (just for testing). Restoring items from this backup was successfull.Is there a possibility to repair the faulty backup / database / missing logfiles?Will all further incremental backups be faulty?Will a full backup solve this problem?Thankes a lot in advance :) 

not sure what the issue is but im using local admin credentials to add these new proxy servers into my backup infra. subsequently when creating new jobs these proxies are not showing up as availble for usage. any ideas?

Now that 12 is out and we can officially get our hands on gMSA it seems the documentation is a bit lacking. My migration to V12 went smooth and EASY! Didn’t even get to finish my lunch before it had completed. I am using gMSA within my environment for other applications so I have familiarity with this functionality. I was able to link the gMSA within the Managed Credentials (like normally), however I don’t see gMSA being an option for linking to a physical agent job within V12. I just see the typical standard account settings. I made sure my physical agents are on version 6 now and also did a rescan of them, which then did another transport update. I then updated the running services to use the gMSA account on the actual veeam services, but again nothing is showing up.  Anyone have any insight to this before I open a case on this?

Unable to install Veeam Version 5.03 onto my computer. When I attempt to and run as an administrator, I receive the following error: Installation was interrupted, or something did not work, as expected. For more information, see the installation logs. [08.08.2022 10:57:53][INFO] Creating Installer Application instance.[08.08.2022 10:57:53][INFO] Installer Application instance created.[08.08.2022 10:58:23][INFO] InstallerEngine session started.[08.08.2022 10:58:23][INFO] Stopping tray application.[08.08.2022 10:58:23][INFO] Tray application stop procedure threw an exception, this can indicate error or tray application is not running.[08.08.2022 10:58:23][ERROR] System.Threading.WaitHandleCannotBeOpenedException: No handle of the given name exists.   at System.Threading.EventWaitHandle.OpenExisting(String name, EventWaitHandleRights rights)   at Veeam.Setup.Endpoint.EndpointCore.TrayAppManager.Stop(IProgressReporter progressRepor

Hi all, As I am new to this community hub I would like to start with a discussion about the VeeamOne custom reporting. How cool would it be to collect all your favorite reports and send them in one file. Well, it’s possible but I am struggling a bit with the lay-out of the PDF, Excel file and Word file that will be generated by VeeamOne.I was hoping that it would be fixed in v12 but apparently they didn’t manage or maybe even didn’t know about it.So what is happening?By generating a report by custom report builder, the lay-out is much different then how it is supposed to be. Every grapic, every table, summary and overview will be used on one full page. We can not send this output to our clients that contains 40 pages more then nesseccary. I wonder if people are strugling with this issue and if there is a fix available.

Hi all, anybody knows the process / next steps wrt the 2023 Veeam innovation awards ? We’ve submitted our project for web based management of multi tenancy VBO environments for Cloud Aggregators, Resellers, Integrators and Sysadmins on their own existing infrastructure. Is there a second round to present the case ?  Until now we only could submit a very brief description.

Hi, I already create an account for my client and then they should send an email of invitation link to my client email address but my client do not received the invitation link. The next step is create password for the account but I cannot proceed to the next step because my client do not received the invitation link email.I tried to re-register using the same email address but it said the email already been used. There is an option to restore access to your account, I click the option and it asked an email address. I put my client email address, but it said “Failed to send”. Is there anything I can do to login to my client account?

Hi to all,I’m not be able to set the email notification of veeam.I tried with gmail and other my domain.. but doesn’t work.The error is: Unable to connect to SMTP server because of invalid credential or settings.There is a soluton?I use community edition and windows server standard 2022Thanks

For the second time in two days backup is stuck at 90 or 91 percent. Software is running, but the backup job is stuck in concrete. I restarted veeam, I restarted veeam services and backup server, nothing helped, its stuck. I have two servers to backup. yesterday backup was stuck in win2012r2 exchange server backup; today its the win2016 fileserver. today veeam backuped the data disk successfully, but the system disk not. the exchange server is on the system disk. maybe that info helps. it seems to be a problem with backuping windows (and not data).Case-Nr.05908107

Hello all,This is a weird situation. A couple months ago, we had a production system issue and we used Veeam’s instant recovery to bring a database server back online. Being a small IT shop, once the server was up and available we transitioned to user support and long story short, we never finalized the restore and moved to production. Fast forward a couple of months and we were hit by a ransomware attack and all of our VM files (.vmdk, .vmx etc) have been encrypted. We were able to find a snapshot of our storage that seems to be intact from a few days before the attack, but the actual files in that snapshot for this particular server do not boot, which is what it did to trigger the instant recovery months ago.My question is, where would this VM have been running? Is there a hope of it also being on the snapshot somewhere? We do not have a well-versed Veeam person on staff, our entire IT department has been here a maximum of 4 years and none of us were involved in the

Hello everyone,If we are going to use Veeam to backup VDI and RDSH on vSAN cluster, what are the recommendations for RDSH and VDI (Full, linked, instant) clones backup? I think backup linked and instant clones doesn’t make sense, we can backup gold images, full clones, users profiles. I appreciate your feedback and if there is validated design document for this solution to be shared.

Hi all.We are looking to utilize azure PostgreSQL PaaS for the config DB for Veeam V12 but need to know if this is supported. Docs show PostgreSQL is supported but doesn't specifically say if we can use PaaS.