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 🚨 The Challenge: Limited Support Access During Critical POCsAs a VMCE-certified engineer and active partner, I’ve had the opportunity to deploy Veeam solutions across various environments, often in time-sensitive Proof of Concept (POC) scenarios. These are crucial moments—not just for testing features, but for building trust and confidence with potential customers.However, one recurring challenge we face is limited support access during these POCs. Without a production license, even VMCE partners are often restricted from opening support cases unless routed through a customer with a valid production support contract.This becomes a bottleneck—especially when dealing with complex configurations, replication issues, or backup repository anomalies that need quick resolution. ✅ The Proposal: Grant Production-Level Case Privileges to VMCE Partners (During POCs)

We have been using Veeam for almost 2 years now.  We recently had to redo our Hardened repository due to a poor setup the first time around.  We got the repository reformatted and setup correct but now we cant do a 1:1 copy from the primary data store.  I would think that when you do the backup job and select copy the whole primary data store it would indeed do that, but Veeam support told me it will only copy day forward. We are just looking to have the Hardened Repo be a 1:1 of the primary datastore.  Support told me the only way to do that is to do a file copy of each job to said repository.  This of course would duplicate anything that was already on this repo.  Is there another way to accomplish this?  Or does anyone know if there’s anything on the horizon for Veeam to make it copy 1:1 like one would think a “copy” of the main datastore would be?

I currently have a Quantum Scalar i3 tape library with 4 drives. I need to add 2 more drives to the library in Veeam. We bought a new SAS card, and have not yet installed it into the tape server. When I do, and connect the 2 new drives to it, I am unclear as to what I will need to do in Veeam to get it to recognize that there are now 2 more drives in the library, so I can add them to the correct media pool. Will it automatically see them?

Hi everyone, I started the update, and it has been sitting at step 1 for over an hour. Is this normal or should I be concerned? Thanks in advance! 

Currently i have 9 TB azure file share and want to make backup copy for my VBR and configure this file share as backup copy repository.But in the backup infrastructure there are external repository and VBR can connect to the azure blob storage.So i want to know what pro and cons using azure blob vs azure file share? Which one is more recommended?

Hello Veeam Community,I would like to share some insights regarding the use of Google Cloud Platform (GCP) storage as a backup target for Veeam Backup & Replication, particularly in scenarios involving GFS retention policies with yearly backups. As we all know, Veeam supports object storage integration with multiple cloud providers, and GCP is one of the key platforms many organizations are exploring due to its flexibility, pricing models, and deep integration with Veeam. Before diving into the impact of GFS retention, let’s quickly review the main types of GCP Cloud Storage that can be used for backup purposes:Standard Storage:     - Best for frequently accessed data.      - Ideal for short-term storage or backups with high change rates.Nearline Storage:     - Cost-effective for data accessed less than once a month.      - Suitable for monthly or quarterly backup

Backup to object storage requires a valid enterprise edition license Veeam job has been stopped with failures.Error: "Provider load failure."→ Backup Copy Job (Object Storage ) hello This is rich.kim who loves veeam. While using a Veeam permanent license, the error message below suddenly occurred in the object storage of the secondary backup (backup copy). This is a perpetual license that I am using without any problems. Why does a license-related message appear? I can't understand.~ 

Dear Community, After upgrading my VBR server, I faced challenges upgrading the associated GCP appliance due to tricky infrastructure and policy level restrictions.I worked with Veeam support for over two months, sharing multiple log bundles, conducting several remote sessions, and troubleshooting persistent upgrade failures.I would like to highlight the key issues, steps, and eventual resolution to help others facing a similar situation.Challenges Faced:The GCP appliance upgrade consistently failed due to missing permissions and internet access on newly created instances. Policies at the organization/project level restricted public internet access, which was mandatory during the upgrade process. The appliance couldn’t reach Veeam repositories and update servers. Sessions with Veeam support revealed dependencies on temporary VM creation and public IP accessibility.Here are

AVS Cloudadmin role not working with Veeam VBR inside AVS. The cloudadmin role was created using the cloudadmin@vsphere.local priviliges as the template. So any account you assign the cloudadmin role should also work if the cloudadmin@vsphere.local is working.  Our Veeam VBR in AVS works if we use the cloudadmin@vsphere.local account but if we assign a service account to the cloudadmin role, it does not. The error is shown below:Failed to open VDDK disk [[vsanDatastore] c5ca9666-0633-ee72-8079-08c0eb414cda/Logon attempt with parameters [VC/ESX: [vc.4bc149b438784b2e87ed53.westus2.avs.aFailed to open disk for read.Failed to upload disk 'vddkConnSpec>'Agent

HiI am a newcomer to Veeam. I am backing up to a remotely located NAS using iSCSI. The speed is sitting at < 1mb/s and has been for days. There are no checks in the limit read and write speed under the repository settings and there are no bandwidth restrictions under network traffic rules. Are there any other settings that could be causing this restriction? Many thanks  

We're installing a storeonce 3660 FC and noticed quite a poor performance during network-free backup.The setup is as following:Primay storage alletra 5000 16Gb FCBackup Gateway server 8Gb FCStoreonce 3660 16Gb FCVeeam 12.2.The storeonce has been configured as repository with FC activated and the gateway server can reach it correctly, SAN has been zoned.The JOB is configured with storage integration and it creates the Alletra snapshot mounting it to the gateway server.Given such configuration the backup job is running at about 200MB/s where the same job using a diskbased target via FC as well is running at 1GB/s, which make sens of the 8Gb gateway server's HBAThe SAN Fabric is made of 2 switches, one is an 8Gb Blade switch and the second is a SN3000 16Gb switch.Th Gateway server is connected to the Blade Switch while the Alletra and the Storeonce are connected to the external 16Gb switch

We are a service provider and using VCC and VSPC. We have two repository like NAS and cloud repository. We had connected multiple company with VSPC through VCC and taking backup to VCC NAS repository. We need to make a secondary copy of NAS repository to redunent and highly available the customer data.How can we do the redundency of repository like NAS to Cloud in Veeam Service Provider?

Hello folks,I asked to the forum but maybe one of you have the answer. I configured a Veeam Azure Appliance, my policy is the following:DailySnapshots:Create 6 snapshots and keep 24 snapshotsBackups:Create 1 backup per day and keep for 30 daysWeeklyCreate restore point at:12:00 AMSnapshots:Keep 1 weekly snapshot (6 days excluded)Backups:Keep weekly backups for 1 month (6 days excluded)Monthly :Create restore point on:1st day of the month at 12:00 AMSnapshots:Keep 1 monthly snapshotBackups:Keep monthly backups for 12 monthsMy VAB is linked to a VBR. On my VBR when I browse the backup properties for each instance I see only Full Backup (vbk files), is that normal with VAB or I miss something ? 

Hey folks, I am not going to present a new Veeam tutorial this time!I had some free time ahead of me so I had fun creating the starter pack for our dear Alfred. I think it can be improved, but here's my first version! I hope you'll like it!Next step a video of our dear Alfred?

I have single veeam backup policy with contains of 10 VMs.How we can get backup status for each VM to knowing the VM is backup is successful or not using powershell? 

I am currently going through the network segmentation best practices (Segmentation | Veeam Backup & Replication Security Best Practice Guide) and I’m wondering where would be the best zone to place my VB365 server.  Part of me thinks Management since it’s a backup server, and part of me thinks Restricted since I am backing up to a local disk.Anyone care to share their thoughts?Thanks!

As some of the Veeam staff probably know, I am definitely NOT Veeam's biggest fan. One reason is because there always seems to be a need to sort of build an environment to suit Veeam. As a service provider, I've always looked for solutions that best fit existing environments with little to no modifications. I've also been very big on ease of installation, ongoing administration, and intuitive interfaces for managing everything, I wouldn't rate Veeam as the best at any of that.However I do continue to see a lot of people who say "Veeam is the best" and "Veeam is great" and "Veeam solved all of our problems", and also threads like this veeam-backup-replication-f2/broadcom-vm ... 91924.html where there's plenty of people discussing needing to find a way to build their entire infrastructure around "what works with Veeam

Good morning community,just a quick question regarding the Linux hosts authentication. Regarding Security & Compliance Analyzer, it’s best practice to set this to manually.Is the only option, to get information about the current acknowledged systems so far, by exporting them, and check the exported file? Is there an option to get these informations from the config-database or from anything else?Couldn’t find anything int the user guide: Adding Computers to Trusted Hosts List - Veeam Plug-ins for Enterprise Applications thanks in advance, best regards Markus  

Good day. Our enterprise manager server has crashed and we wish to create a new server. How do we go about that.

Hi Folks,I would appreciate if someone can offer a suggestion on how to troubleshoot the following error: Error: Failed to create snapshot: Backup job failed.Cannot create a shadow copy of the volumes containing writer's data.VSS asynchronous operation is not completed. Operation: [Shadow copies commit]. Code: [0x80042306].   This is the result of an attempt to backup a Windows folder, which is on an ReFS disk F: (the folder has about 5 GB of content and the disk F: has 150+ TB of free space).  The backup repository has about 28 TB of remaining capacity.  The repository is on a ReFS disk mounted as disk E:.Stuff that I already tried:Rescanned the backup repository Recreated the backup repository Restarted the backup server Tried to backup other folders on drive F: with same resultsAppreciate any input.Thank you!-sul.

We are setting up a test backup job for a VM.  After creating and running the backup it fails with the following error:  “Failed to create processing task for VM Error:  No such host is known”  I’m also a newbie to the Veeam environment.  I logged into the Veeam server to ping the VM in question and was able to get a response.  Any suggestions?Thanks,

We started sending backup copies to S3 (backblaze) and I noticed that I had to configure the backblaze repositories to use Direct connection type or specify the vbr server as the proxy. Since this is a new configuration to Backblaze is there something else that needs to be done configuration wise on VBR or Backblaze to use a Gateway server or is it better to use Direct?

When decommissioning a Veeam Backup & Replication server instance, the log collection in Backup Enterprise Manager continues to run for those Veeam servers.   Due to this, the collection logs always show as failed because the server is no longer in existence.  Since I need to retain the backup logs for audit purposes, I cannot remove these Veeam instances from the BEM console since that also removes all audit logs for that Veeam instance.  I’d like to request a feature to disable log collection for Veeam instances that no longer are functioning but still need to be retained in the console for audit purposes.  This way I know if the log collection is successful on existing servers that still need it. 

I don’t know what to do anymore, perhaps somebody knows to help.There were a minor problem on the local target RAID6, which was solved by the RAID controllers patrol read.Before i noticed the issue the 3 chained B2D job were already running, failing and stopping. I remember hard stopping one because it was hanging in infinite loops.From that time i was trying since a few days now to get those 3 chained B2D jobs running again.But doesn’t matter what i do, if i try to run the job(s), run a health check, try to use the repair option which is given for the 1st of the chained group, if i try to disable the job and try all again…. it always ends very fast with the error:”Some metadata sections are missing or corrupted”.It’s the same on all 3 jobs in the chained B2D group.The source isn’t the problem, cause a backup to tape job running without any issue.From my understanding since i didn’t find any other repair option in Veeam, the only rout

Hi ALLWe got hit with FOG Ransomware and i am looking for tools that can help Decrypt the VBK file.  Please post any suggestions.