Unanswered questions

All Veeam jobs are started failing (VMware Snapshot/Agent/Offload) suddenly with error Job cannot be started timeout 901 sec. we are on 12.3.2 version. Any suggestions or guidance is highly appreciated.Its started working fine post restart of services.

Backup job finished with Failed, Job details: Job cannot be started. Timeout 904 sec, Job has failed unexpectedlyEven the scheduled config backup job did not progress , veeam version 12.3.2All the veeam services are running fine. Kindly advise

How to back up company data on a QNAP NAS? What are my options?

I have a customer environment that was running Veeam 12 and we now upgraded to veeam 13. we have to backup the laptops and previous setting was fine but now the problem is that we cannot ping most of the laptops from the VBR13, but we can ping from the laptops the VBR13 server using ip and dns name. We have disabled the firewall on the workstations and the problems still persists, whereby we cannot ping and nslookup fails from the VBR13 server side.

 We changed the IP address of a NAS used as a CIFS/SMB backup repository. The repository was originally configured using a UNC path with a hardcoded IP address and is now showing as Unavailable because the old IP is no longer reachable.Veaam ver 12.3.2Current situation:Repository type: CIFS/SMB Old repository path: \\192.168.0.8\NAS New repository path: \\192.168.0.81\NAS\Backups Repository is not listed under Get-VBRServer; it is only visible via Get-VBRBackupRepository, so KB1905 (managed server rename) does not apply. A new repository was added using the updated NAS path. When attempting to map existing backups to the new repository, Veeam requests moving the backup files from the old repository. This operation cannot proceed because the old repository path is no longer accessible. Creating a new backup chain is currently not an option due to storage constraints.Looking for the supported and safest approach to transition the existing backup chains and jobs to the new NAS repository

7/27/2026 9:50:42 AM Failed : Failed to perform post-processing: Cannot find the backup file < XXXX_XXXXX>This is a copy job, I have rescanned the repo and as well tried initiating full backup for this VM at source, still the error exists with copy job.The copy job is immutable and can find new .vbk file created .Kindly advise.

I noticed that every REST API request, including the access token request (POST /api/oauth2/token), requires the x-api-version header (for example 1.3-rev1).So I wanted to check if is there any REST API endpoint that returns the supported x-api-version (or REST API revision) without requiring the x-api-version header?

I'm running the latest version of Windows 25H2 version, and Veeam version 13.0.3.1220.  I installed Veeam Agent for Microsoft Windows Free version, and created the USB Recovery Media. I then did a test Bare Metal Restore.  I immediately get the error: Authentication failed, see inner exception.If I use old Recovery media created on an different PC, that is running an older Windows version with an older version of Veeam, the restore process works just fine. I don’t get the Authentication error. I found a post on Reddit, where everyone was having this same problem. One poster said he opened a support ticket with Veeam, and they acknowledged the problem. But I can’t find any information on what Veeam is doing about this very significant bug. Does anyone have an update on this bug? Is Veeam planning a fix, and where can I find a timeline? I’m not updating my Veeam version on the older PC, as I don’t want to introduce the bug on that PC. Thank you.

Hi everyone,maybe I have really specific regarding DataLabs. The situation is as follow. I have an inventory group configured containing a domain controller and the production DHCP server. This inventory group is configured as virtual lab group to use with the DataLab in VRO.Other VMs reside in different VLANs - all covered by the DataLab - configured to use DHCP for IP assignment. My expectation was that the VMs in different VLANs can use the restored DHCP for IP assignment Please correct me, if I’m wrong! 

We are a vmware shop, being priced out.  Many factors pushing us toward Hyper-V.I understand that in the early days ReFS was bug-ridden in multiple aspects.Going forward with Windows 2025 CORE Hyper-V, with VM’s of Windows2022, RHEL 9, and a few linux-based OVA deployments, what is the community recommendation for the format of the iSCSI LUNs that the VM’s run from?  there will be sizes from a couple hundred GB to all the way to 6TB, and in a special case 20TB.Our Veeam Repos are XFS, so not a factor here.Thank you kindly

Hello everyone, I am looking to schedule daily backup jobs and copy jobs reports using powershell in veeam backup server. Could you please provide me the suitable script for reports as per jobname, server, latest backup run time, status. Backup version is 13.0

I have been having problems with Veeam community edition failing to complete backups and giving the error “Application is shutting down. Unable to retrieve next block transmission command” at different points in long running backups.  This happened for local backups as well as remote system backups (on my network).  This error was from Veeam 12 although 11 was having consistent issues as well.  I tried new backup repo hardware, a new motherboard/USB controller, all the drive/os fixes/scans...there are no 3rd party antivirus scanners, and tried checking for volume snapshot errors.What seems to have fixed it is explicitly blocking all internet traffic (outbound) for the Veeam server executables.  What could my local backups have to do with the internet?  I have a fairly complex set of internet firewall rules with MiTM cert inspection, so I’m not surprised if Veeam gets unexpected certificate errors or failures to reach servers in background processes, but would it affect my local backup

Hi Community,Does anyone know the best way to backup the Nutanix Prism Centarl VM? Thank you!

Hi everyone,I have a question about using the proxy appliance as an internet proxy for VMs running inside a Veeam Virtual Lab.I enabled the internet access feature and configured HTTPS traffic on port 443. On a VM within the isolated network, I then configured the isolated-network IP address of the proxy appliance and the corresponding port as a proxy server in the web browser.However, internet access is not working.While troubleshooting, I started wondering how DNS resolution is supposed to work in this scenario. Typically, the VM sends DNS queries to an internal DNS server. If the requested hostname cannot be resolved locally, the DNS server forwards the query to an external DNS forwarder.Since the proxy appliance only proxies the web traffic, how are DNS queries from the isolated environment handled? Does the internal DNS server require a separate route or masquerading rule for external DNS resolution, or is DNS resolution handled by the proxy appliance as part of the proxy connecti

I am in need of some assistance from the community with Veeam Backup & Replication. I upgraded the server to 13.0.1.2067. No errors were thrown during the upgrade, logs don’t show any red flags that stick out; however the service hangs when attempting to access the localhost database server.Here is what I see:When the Veeam console is run, the “Specify backup server” page appears:After the localhost database is selected, the next window appears: The console goes no further than this, and the system doesn’t show any signs of activity. All services show as running on the server:I also tried updating .NET 8 dependencies to newer versions in case these were what may be causing the issue, but there was no change in results. I have attempted to upgrade this application twice with little success. As of now, I may need to revert back to the older version and try again, which may lead me back to here.Has anyone else encountered this when upgrading to 13.0.1.2067? If so, how was it remediate

Hi everyone,I'm running into a strange issue with a Veeam Backup & Replication Appliance v13.0.2.29 on a physical HPE Gen10 server with iLO 5 (firmware 3.13).The appliance boots normally and displays the Veeam Host Management screen, but I can't access the network configuration because the keyboard input doesn't seem to work correctly.ENTER to change the network config!What I've tried:HTML5 Remote Console Java Integrated Remote Console (v252) Different browsers Hotkey programming Ctrl+X Ctrl+Shift+X Fn combinations Java updated to the latest versionThe problem is that Enter does not activate the "Sign in" button, so I can't get into the Host Management menu to change the appliance IP address. The appliance currently has an incorrect IP configured, so I can't access the web interface or SSH.The server is in a remote datacenter, so connecting a physical keyboard isn't an easy option.Has anyone experienced this with the Veeam Appliance or iLO 5?Is there a known workaround to get Enter

Setup:On-prem VBR 12.3.2 Veeam Backup for Microsoft Azure appliance, connected via External Repository Goal: Instant Recovery to VMware vSphere, restoring Azure VMs back to on-prem vCenter (testing DR failback scenario)What I've confirmed:Restore points ARE visible in VBR under Home → Backups → External Repository → Failback storage Each VM already shows 5 restore points. Platform shows correctly as Microsoft Azure, repository FailbackThe issue:When I right-click a restore point to start the recovery, "Instant Recovery to VMware vSphere" is not available / grayed out in the menu, even though the restore point is clearly present and shows 5 valid points.Questions:What conditions cause Instant Recovery to VMware vSphere to be unavailable even when a valid restore point is shown in the console? Does an active/running backup job on the same policy (I currently have other jobs running in parallel) block Instant Recovery for these VMs? Are there specific requirements for restore points impor

Hello,We are facing a backup issue with Veeam Agent for Microsoft Windows on one specific Windows 11 Pro workstation.We have two Windows 11 Pro PCs, both fully updated and both backing up to the same SMB share.On PC #2, backups work fine.On PC #1, backups always fail.The job starts normally and goes through: Initializing Preparing for backup Creating VSS snapshot Calculating digests Reading EFI partition Reading OS (C:) The failure occurs during Finalizing with the following errors: Application is shutting down. Unable to retrieve next block transmission command Exception of type 'Veeam.Backup.AgentProvider.AgentClosedException' was thrown What we already tried: Reinstalled the agent Recreated the backup job Updated the agent to 13.0.2.1102 Disabled antivirus for testing Confirmed SMB 3.1.1 Added this registry key:HKLM\SOFTWARE\Veeam\Veeam Endpoint BackupForceBufferedAccess (DWORD 32-bit) = 1 We also checked VSS earlier: writers are stable and the backup does not

Hi everyone,I noticed an interesting behavior during DataLab testing. Multiple runs of the same DataLab test are producing different restore outcomes.For example, in one run, VM A completes with an error, while in the next run the same VM completes successfully. I have also seen the opposite behavior with another VM.I would have expected the test results to be consistent and repeatable, especially since nothing has changed in the environment between the runs.Most of the VMs involved are running older versions of Oracle Linux Server.Has anyone else observed this behavior before?Kind regards,Chris

Hi,did anyone or maybe Veeam itself worked on skill for Claude Code (and others)? For diferenet API endpoint, but mainly VPSC.I found (but not tried) this one https://github.com/Servosity/msp-skills/tree/main/skills/veeam  Best regards

Dear Community, As we transition to Veeam 13 I may be getting a bit lost on the usage/purpose of the above Appliance.I have deployed the VSA ver 13 as in-house demo to explore the features and usage. I also deployed the Veeam Hardened Repository 2.0.0.8 and I like how it makes things easier.However the Usage of the Veeam Infrastructure Appliance which can also be used to deploy the Linux VHR has other roles/features that may not be clear on how they plug-in to the entire deployment. I am reading this part https://helpcenter.veeam.com/docs/vbr/userguide/linux_infrastructure_appliance_byb.html?ver=13 and I would like to understand which components that we used to integrate and configure in VBR ver 12 can be compared. Hope its clear. Though I hope for some more Videos on deployment of the same, on the Veeam Youtube channel on the same with demos.

Hi everyone,I'm looking for some advice regarding an urgent VMCE+ certification requirement.We have a customer who is currently attending Veeam training and needs to obtain the VMCE+ certification as soon as possible because they have a project starting in the 4th week of July, where the VMCE+ certification is a mandatory requirement.However, we are still waiting for access to the Veeam ProPartner Portal, which is required to access the VMCE+ course materials.I'd like to ask:Is there any way to expedite ProPartner Portal access? Is there an alternative method to access the VMCE+ training materials while waiting for the portal access? Has anyone experienced a similar situation, and if so, how was it resolved?Any guidance or recommendations would be greatly appreciated, as we're trying to help our customer meet a very tight project deadline.Thank you in advance for your help!

I am a first time Veeam customer trying to set up a new test environment using a trial license in hopes to purchase it but unfortunately have had a lot of trouble setting things up and restores have been a nightmare. I have one physical HPE server that is running the Veeam VSA installed from the latest ISO file.  I am able to run a backup of unstructured data but am unable to restore.  When I try I get no mount server is available.  I have a second physical HPE server that is running Windows Server 2022.  I also have a laptop that I’m using just for management with the console installed. The issue is when I go to Backup infrastructure and click on Managed Servers/Microsoft Windows, I see the windows server, we’ll call it backup1.testdomain.com and next to it says “Microsoft Windows server (default Windows mount server).”  When I go to Backup repositories, I see Default Backup Repository and the linux VSA box, we’ll call it VSA1 (not joined to a domain).  If I go to the properties of VS

Hi All,Does anyone know how to kill off a stuck job.  I have a windows agent job that runs on a physical machine.  The job itself runs fine and is still working according to the agent on the physical machine itself.  However, in my veeam backup and replication console, there is always this job running.  Its not the scheduled one as when that runs, I then get 2 instances of the job.  The proper one finishes but there is always this stuck one.  So it always looks like I have 1 job running.I logged a veeam ticket but they just directed me to https://www.veeam.com/kb1727 this page which ive already done.its not a massive drama, just annoying.  I’ve restarted the services\jobs several times and rebooted the physical backup server. Any ideas?ThanksJames