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Hi.So, I have got an issue with my K8 cluster where Kasten K10 has made snapshots, and then I have done an ETCD restore to a time before these were created, so the VolumeSnapshots/VolumeSnapshotsContent record are not present for Ceph RBD snapshots that exist in my RBD pool.This leaves orphaned snapshots in my Ceph cluster that I can’t easily remove. Does anyone have any ideas how I can find and remove these orphaned images?I was thinking:Within K8 Storage → Persistent Volumes, output all Persistent  Volumes, grep the section:  csi: controllerExpandSecretRef: name: rook-csi-rbd-provisioner namespace: rook-ceph driver: rook-ceph.rbd.csi.ceph.com fsType: ext4 nodeStageSecretRef: name: rook-csi-rbd-node namespace: rook-ceph volumeAttributes: clusterID: rook-ceph imageFeatures: layering imageFormat: "2" imageName: csi-vol-cdb2ac07-6a0b-11ed-87d9-2e16f5b6210e journalPool: replicapool pool: replicapool storage.kubernetes.i

I'm messing with Kasten on a K3s running OpenEBS cStor.I realized that is not possible to restore a Snapshot overriding the current running Pods whereas for a new NS is. Is this expected?Here is the error messages: MountVolume.MountDevice failed for volume "pvc-c4a1261a-3c51-4861-9985-30c65651440c" : rpc error: code = Internal desc = Volume pvc-c4a1261a-3c51-4861-9985-30c65651440c is not ready: Replicas yet to connect to controllerUnable to attach or mount volumes: unmounted volumes=[mypod], unattached volumes=[mypod kube-api-access-ghlgg]: timed out waiting for the condition 

Hello,I have updated some of the V12 VBR servers with the patch from Tuesday.The server is running and backups are possible.But I see on all servers a warning for a system process ( Veeam Console → History Tab → System).Are you seeing this warning/error, too? Edit:Seems to be a timing issue with both V11 and V12.The next planned execution of the Catalog Cleanup on day later runs successfully.So, It’s a “cosmetic” issue.

Hi, I have VBR11. Have added Debian vm to Physical Infrastructure. Agent and other linux components were installed successfully. Added account with sudo privilege. When I try to create backup of Entire Machine/Volume or even File Based I get error : Error: Failed to execute agent management command startBackup. table JobSessions has no column named end_time Unable to run query. which leads me to nothing. What seems to be a problem?

Hi,I need to write to the tape files created during previous day. I have a script which generates that list. How can I tell Veeam, which files to write?Do I need to write script creating a new job each day or it is possible to use “before job script” for that?Thanks in advance 

Buongiorno.Sono ancora in fase di studio circa il nuovo provider cloud da usare per una copia offsite dei miei backup.Una azienda locale mi ha proposto una soluzione con spazio compatibile S3 object lock applicandomi però una fee per ogni vm che devo backupare parlandomi di una licenza VCC. Gentilmente potete spiegarmi se le due cose contrastano? Wasabi (che sto ancora testando) se non erro non chiede nulla….GRazie e buona giornataMax 

Create a knowledge graph with data from my Veeam backup servers in order to verify that backups were configured and running for intended VMs. For example: The data could be compared via query against data in your IT Asset Management that defines which machines are supposed to be protected.You may find it helpful to also have your VMware data within your graph

I’m a bit confused as to where the line is drawn between VEEAM and S3 compatible cloud storage providers and their data protection settings. Does VEEAM do the settings for data retention and immutability, or should those be set in the cloud storage provider bucket? Or is it a mash up of both?AKA; I can set Immutability in WASABI at the bucket. If I do not set the bucket immutability there, will VEEAM set it for me if it is configured for immutability or retention?I’m trying to figure out who controls the data lifecycle / protection. Or what the correct way to manage it is.Thanks, *Dave

Hi,Are there any plans in place for a UK or regional meetups this year?I’m based up in the North East. ThanksMark

I am trying to locate "Agent Copy Jobs" in the VEM API. But for some reason they do not appear in following calls;https://:9398/api/agents/jobshttps://:9398/api/jobsAny ideas. I need to link them back to the job itself.

Sorry to bother the community again… but today i started to do restore-tests from successfull backups and ran into JetError -582. I cant find anything about this error.What I did:I tried to restore a single item from our scheduled exchange server backup. Everything worked until the database should have been opened. The backup I tried to restore from was the most recent and finished without warnings or errors.  It was an incremental backup. 3 hours before the faulty backup I did a manual incremental backup too (just for testing). Restoring items from this backup was successfull.Is there a possibility to repair the faulty backup / database / missing logfiles?Will all further incremental backups be faulty?Will a full backup solve this problem?Thankes a lot in advance :) 

not sure what the issue is but im using local admin credentials to add these new proxy servers into my backup infra. subsequently when creating new jobs these proxies are not showing up as availble for usage. any ideas?

Now that 12 is out and we can officially get our hands on gMSA it seems the documentation is a bit lacking. My migration to V12 went smooth and EASY! Didn’t even get to finish my lunch before it had completed. I am using gMSA within my environment for other applications so I have familiarity with this functionality. I was able to link the gMSA within the Managed Credentials (like normally), however I don’t see gMSA being an option for linking to a physical agent job within V12. I just see the typical standard account settings. I made sure my physical agents are on version 6 now and also did a rescan of them, which then did another transport update. I then updated the running services to use the gMSA account on the actual veeam services, but again nothing is showing up.  Anyone have any insight to this before I open a case on this?

Unable to install Veeam Version 5.03 onto my computer. When I attempt to and run as an administrator, I receive the following error: Installation was interrupted, or something did not work, as expected. For more information, see the installation logs. [08.08.2022 10:57:53][INFO] Creating Installer Application instance.[08.08.2022 10:57:53][INFO] Installer Application instance created.[08.08.2022 10:58:23][INFO] InstallerEngine session started.[08.08.2022 10:58:23][INFO] Stopping tray application.[08.08.2022 10:58:23][INFO] Tray application stop procedure threw an exception, this can indicate error or tray application is not running.[08.08.2022 10:58:23][ERROR] System.Threading.WaitHandleCannotBeOpenedException: No handle of the given name exists.   at System.Threading.EventWaitHandle.OpenExisting(String name, EventWaitHandleRights rights)   at Veeam.Setup.Endpoint.EndpointCore.TrayAppManager.Stop(IProgressReporter progressReporter)[08.08.2022 10:58:24][INFO] Stopping exisitng services.

Hi all, As I am new to this community hub I would like to start with a discussion about the VeeamOne custom reporting. How cool would it be to collect all your favorite reports and send them in one file. Well, it’s possible but I am struggling a bit with the lay-out of the PDF, Excel file and Word file that will be generated by VeeamOne.I was hoping that it would be fixed in v12 but apparently they didn’t manage or maybe even didn’t know about it.So what is happening?By generating a report by custom report builder, the lay-out is much different then how it is supposed to be. Every grapic, every table, summary and overview will be used on one full page. We can not send this output to our clients that contains 40 pages more then nesseccary. I wonder if people are strugling with this issue and if there is a fix available.

Hi all, anybody knows the process / next steps wrt the 2023 Veeam innovation awards ? We’ve submitted our project for web based management of multi tenancy VBO environments for Cloud Aggregators, Resellers, Integrators and Sysadmins on their own existing infrastructure. Is there a second round to present the case ?  Until now we only could submit a very brief description.

Hi, I already create an account for my client and then they should send an email of invitation link to my client email address but my client do not received the invitation link. The next step is create password for the account but I cannot proceed to the next step because my client do not received the invitation link email.I tried to re-register using the same email address but it said the email already been used. There is an option to restore access to your account, I click the option and it asked an email address. I put my client email address, but it said “Failed to send”. Is there anything I can do to login to my client account?

Hi to all,I’m not be able to set the email notification of veeam.I tried with gmail and other my domain.. but doesn’t work.The error is: Unable to connect to SMTP server because of invalid credential or settings.There is a soluton?I use community edition and windows server standard 2022Thanks

For the second time in two days backup is stuck at 90 or 91 percent. Software is running, but the backup job is stuck in concrete. I restarted veeam, I restarted veeam services and backup server, nothing helped, its stuck. I have two servers to backup. yesterday backup was stuck in win2012r2 exchange server backup; today its the win2016 fileserver. today veeam backuped the data disk successfully, but the system disk not. the exchange server is on the system disk. maybe that info helps. it seems to be a problem with backuping windows (and not data).Case-Nr.05908107

Hello all,This is a weird situation. A couple months ago, we had a production system issue and we used Veeam’s instant recovery to bring a database server back online. Being a small IT shop, once the server was up and available we transitioned to user support and long story short, we never finalized the restore and moved to production. Fast forward a couple of months and we were hit by a ransomware attack and all of our VM files (.vmdk, .vmx etc) have been encrypted. We were able to find a snapshot of our storage that seems to be intact from a few days before the attack, but the actual files in that snapshot for this particular server do not boot, which is what it did to trigger the instant recovery months ago.My question is, where would this VM have been running? Is there a hope of it also being on the snapshot somewhere? We do not have a well-versed Veeam person on staff, our entire IT department has been here a maximum of 4 years and none of us were involved in the deployment of thi

Hi, there. I’m trying to use muti-cluster portal using k10mutilcluster. First, I succeeded to setup primary cluster like below.  However, I can not join secondary cluster to muti-cluster portal and faced the error message like image below.  I don’t know why the secondary cluster can not add in multi-cluster. So, What should I check it?  Plz help me. Thank you.  

Hello everyone,If we are going to use Veeam to backup VDI and RDSH on vSAN cluster, what are the recommendations for RDSH and VDI (Full, linked, instant) clones backup? I think backup linked and instant clones doesn’t make sense, we can backup gold images, full clones, users profiles. I appreciate your feedback and if there is validated design document for this solution to be shared.

Hi all.We are looking to utilize azure PostgreSQL PaaS for the config DB for Veeam V12 but need to know if this is supported. Docs show PostgreSQL is supported but doesn't specifically say if we can use PaaS. 

Buongiorno a tutti.In azienda ho implementato una strategia di backup delle nostre vm che si basa su dei backup jobs che scrivono sui dischi fisici del server veeam stesso ( windows server 2016 con filesystem NTFS) ai quali ho agganciato dei backup copy jobs ( un job e copy job per ognuna della circa 20 vm) che scrivono su un SOBR formato da linux box ubuntu 22.04 con immutability attivata e a ruota su capacity tier cloud s3 compatibile con object lock attivato. Lo spazio cloud richiesto è di circa 10 TB (arrotondato per difetto). Il tutto funziona regolarmente ma purtroppo i costi sostenuti per lo spazio cloud sono abbastanza importanti (Reevo) , al punto che sto seriamente pensando di switchare a Wasabi. Sto testando una trial di 30gg e le performance di upload sono superiori a quelle che ottengo attualmente. Ho provato l’immutabilità, il download, tutto ok... L’unica cosa che molto onestamente mi lascia perplesso è il costo di wasabi, talmente basso rispetto a quanto pagato ora ( st

Hello, I’m trying to set up an external repository in CE12.  I was able to create the container ‘backups’ and I can see it when I go through the repository wizard in Veeam BUT the wizard requires a folder as well as a container.  For the life of me I can’t figure out how to create a folder in the container.  Any help?