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Failed to call RPC function'EpAgentCollectSystemlnfo': Machine doesn't have identifiers

Hello, I have added a NUtanix PE in VEEAM Backup but when I Create a backup jon and under backup→ advance setting I cannot see Incremental Backup. What might be the issue. I want to create below schedule. What is by default method in VEEAM? Is it incremental or Full Backup, or a Mix? o    Create weekly full backupo    Create daily incrementalo    Set the schedule for the backups at 10 AM every every morning to run daily incremental, weekly full at Friday 10 AM Morning.o    Set retention date to 2 weeks for weekly full, 2 weeks for daily incrementials and 1 week for deduplication.  

Hi,I am kinda new to Veeam Backup. We do have some remote linux hosts without any internal connection to our local infrastructure.Now, to not use the internet directly, I installed Netbird (just like Tailscale) and connected both, the Veeam Server and the Linux Host. That works, all good.Now when I add the Host as Managed Server, the initial SSH Connection works and the Netbird IP is being used but then everything else is trying the WAN IPs which, of course, is not wanted and also blocked. So the Setup never finishes. Does anyone know what I could do here?ThanksAndreas

Hi All,I look for confirmation if Veeam B&R supports backups of SQL Encrypted databases on a Always ON environment. This with standard backup (vmware agent less) and via a a job with the windows agent both with application awarness.Thanks,Benny

Hi Not sure if this is the right place I have tried R&D forums.I use Veeam for Windows free backing up endpoints to NAS drives.I have a clients endpoint that's has been running fine for a long time but now gets stuck at 40% and in the end fails with Application Failed. Its stuck in backing up the C driveI have tried all the obvious, updated to latest, reinstalled, deleted job and recreated the database but still seeing the issue. Run chkdsk not issues with diskAnyone seen this before?

Hi all,I’m getting the above error trying to install components on my managed physical server for Veeam 12.3 . I proceeded to manually mount the iso on that server and install the components myself, but still getting the error. I’ve checked and the Remote Procedure Call (RPC) windows service is running fine.Installed the Veeam VSS Hardware Snapshot provider and checked the Registry - all present.Checked logs for the transport service at ‘C:\ProgramData\Veeam\Backup\Svc.VeeamTransport.log’ on the managed server, and seems to connect fine with agent. Did a configuration backup and performed a clean install of the backup server as some other posts suggested but still getting the error.Not sure if a clean install should be done on the managed server as well.. but not sure what else to try either. Any suggestions will be greatly appreciated. Thanks.  

Hi, running my normal weekly backup and came cross this: 7/31/2025 5:08:20 PM :: Error: Cannot process pending I/O request (offset: 453659656192, size: 65536): async reader terminatedCorrupted block processing thread failed unexpectedlyFailed to upload disk. Skipped arguments: [EmulatedDiskSpec>];Agent failed to process method {DataTransfer.SyncDisk}.Exception from server: Cannot process pending I/O request (offset: 453659656192, size: 65536): async reader terminatedUnable to retrieve next block transmission command. Number of already processed blocks: [429608].Failed to download disk '63d26504-899c-457e-bc3d-6e4f5ca89f35'   How can I tell which disk has the error.  I listed all by disks by GUID and none matches 63d26504-899c-457e-bc3d-6e4f5ca89f35 Thank you, Henry

Hello, Thanks,I did a fresh install of VBR on a new machine, using freshly downloaded, latest .iso i did a succesful agent backup of MACH94. Then I tried to agent backup SERVER02 and that failed. “5/28/2024 6:08:33 PM :: Error: The specified path is invalid. Error: in [VctSetCtStorePath] at step [3] Agent failed to process method {VeeamVolumeCt.SetUserStorePath}“  

Hi everyone,I'm facing an issue while restoring Jenkins data using Veeam. Specifically, when I try to restore the config-history folder (which contains Jenkins configuration history), the restore fails. However, if I attempt to restore a smaller subset of data, it completes successfully.Details: Veeam version: 12.3.2 Backup type: VM-level Error message/log snippet: a connection attempt failed because the connected party did not properly respond after a period time, or established connection failed because connected host has failed to respond Veeam Support - Case # 07775632Has anyone encountered this before? Could it be related to file size, permissions, or something else?Thanks in advance!

HelloHelloI'm trying to make a proxmox backup for a cluster in a POCFresh install of Veeam with latest patchfresh install of proxmox 8, with latest patch (experimental, no subscription)I created the pve proxies with a user as I found in the Veeam documentationhere is the "config"as root on pve shell useradd svc-prx-veeampasswd svc-prx-veeamnano /etc/sudoers.d/veeamadd these linessvc-prx-veeam ALL=(root) PASSWD: /usr/sbin/dmidecode -s system-uuidsvc-prx-veeam ALL=(root) PASSWD: /usr/bin/kvm -S *svc-prx-veeam ALL=(root) PASSWD: /usr/bin/qemu-img info *svc-prx-veeam ALL=(root) PASSWD: /usr/bin/qemu-img create *svc-prx-veeam ALL=(root) PASSWD: /usr/sbin/qm create *svc-prx-veeam ALL=(root) PASSWD: /usr/sbin/qm ^showcmd [0-9]+ --pretty$svc-prx-veeam ALL=(root) PASSWD: /usr/sbin/qm ^unlock [0-9]+$svc-prx-veeam

Hi, I was not able to make a comment on the NFR Thread - so I had to create a new. Im a VMUG member and have introduced Veeam to a number of customers and I’m running it in my homelab on NFR licenses. 20 VMs is a challenge as I have over 100 VMs but now I’m protecting the 20 most critical. Just recently i decided to use Veeam for my Fileshare as well as this would allow me to easilly create a cloud backup job (S3) as well as a tape job (I have an LTO-6 FC tape in the lab) However its not clear how Fileshare licenses is done, I assumed one Fileserver was one workload - but after I created one and copied 3TB or so of data I could no longer run any additional jobs. This was strange as my intention was to have a few fileserver backup jobs where secondary jobs would kick in - some fileshares would get an S3 copy, some would land on tape and so on. The license says (500G) and I have 6 instances, does this mean 3TB of data? Thanks.  

Dear all,I'm currently encountering an issue with one of our backup jobs affecting approximately seven virtual machines. Each of them fails with the following error:<vmname> : Failed to perform backup: Failed to clear resources from previous backups To troubleshoot, I created a new backup job for one of the affected VMs, but the error persists.From the log file, the relevant entries are:2025-07-31 09:31:07.4637 00220 [10420] ERROR | [TaskServiceClientExtensions]: Failed to await the Backup task 2f17d6a2-be43-41b9-bcb5-eddebf091271: Veeam.Communication.TypeProvider.Invoke.RpcCallException: Failed to perform backup: Failed to clear resources from previous backups2025-07-31 09:31:07.4637 00220 [10420] ERROR | [TaskServiceClientExtensions]: at VCF.RuntimeAssembly.Proxy.5ba0c407-17f5-4d21-966b-1a42e64ddb07.AwaitTask(Guid)2025-07-31 09:31:07.4637 00220 [10420] ERROR | [TaskServiceClientExtensions]:

I’ve spent two days on this and still cant get the console to upgrade / install. I initially tried an inplace upgrade from 12.3.1 to 12.3.3, that failed to complete and when I next tried to run it I kept comming up against the installer codes issue as it thought it was already installed.So I was in limbo, it wasnt installed, it wouldnt ‘uninstall’ either though add/remove programs and the installer wouldn’t offer the install option. Using sysinternals process montitor , I setup two filters one to watch for veeam.setup.wizard.exe and a second one to watch for the path HKCU then ran setup again. the process monitor then shows the registry keys it finds for the products it things are installed. using regedit, I removed the Installer\UpgradeCodes , its a slow process as setup bombs out at the first failure so it need to be kept running to bring up the next code to remove.Next I removed the veeam folders left behind in the program files & pro

After move to a new veeam server and restore of database, jobs failing with the error below. I’ve done a rescan as wellTask failed. Error: Cannot proceed with the job: existing backup meta file ‘FILE.vbm' on repository 'repo_XFS' is not synchronized with the DB. To resolve this, run repository rescan

When I try to upgrade from 12.2.0.334 to 12.3.1.1139, we receive the error "An error has occurred: The system cannot open the device or file specified." We are waiting for your help on the subject.  

Hi,  I do a Backup from a Phyiscal Maschine and try do restore it by Veeam Backup and Replication. Of course the PMaschine has 8 Cores, the proxmox SVR just have 4 Cores. I got the error message “Failed to reach the hypervisor. Error output: MAX 4 vcpus allowed”. Is there any solution? I have no possibility to change the vm config bevore create.  Thanks for any help.

Hi all,We are currently facing an issue during the installation of CDP (Continuous Data Protection) in our vSphere 8.0.3 environment. Setup: Hosts are updated exclusively using offline ISO images ISO files are internally validated and approved via change control Online depots are completely disabled vLCM is configured with only our custom HPE ISO (VMware-ESXi-8.0.3-24674464-HPE-803.0.0.12.1.0.11-apr2025.iso) vCenter version: 8.0.3 Hosts affected: esxi03.cloud.local (and others) Problem:When attempting to install CDP, remediation fails with the following error: Host 'esxi03.cloud.local' was not processed, the reason: 'Failed to validate the checksum of VIB 'http://hostupdate.vmware.com/soft

Hello Veeam Community!As many of you know, I’m a huge fan of the community and love following all the awesome content you share. I’ve noticed that outdated Veeam logos or visuals sometimes pop up, so to help everyone stay up to date and keep things fresh and professional, I wanted to share where you can find the latest Veeam brand assets that you can use whether you’re publishing videos, posts, or articles on our blogs. We all loved the old logos, but yes, we are moving forward and modernizing not just our products but also our image. Here are some examples of the old logos you DO NOT want to use if you want to keep your communication fresh and modern. And this is our new, fresh, and cool example of the logo you would like to use. 😎

Hi Team,I have two servers with 100TB each with windows server operating system using as a file servers. one is acting as a primary servers and second is acting as a secondary server by using native replication. Now I wanted to add a third server with 200TB acting as a backup server.Can this can be achieved with the 1 pack of VUL of VDP??Many Thanks-Siddhartha 

Does it make sense to use a separate vCenter with one ESXi host for SureBackup, or can SureBackup be configured on the production vCenter, just using a dedicated ESXi host for SureBackup?

After the latest FW/Software update on our Exagrids, veeam started trying to use the management network for backups. I was told be exagrid support that veeam tries to use any available address and thus was grabbing an address that was not configured for backups on the Exagrid. How to I use network traffic rules to force Veeam to use a specific network?Bogus IPs for this discussionVBR server is running on 192.168.30.xExagrids are running on 172.16.30.x 

We back up to disk then duplicate to tape for offsite storage. Not quite ready for cloud backups yet. I am wondering if anyone has any experience with Quantum LTO-9 tape drives with Veeam backup. I have quotes for two models. TD-L92BN-AR and TD-L93CN-AR. Thanks.

Hi all, I hope you’re well,I require assistance in sizing the backup repository storage capacity for a VM workload running on vSphere with approximately 14 TB of source data. The backup repository well be hosted on a deduplication appliance either Dell EMC Data Domain or ExaGrid.The backup policy includes:7 daily incrementals5 weekly full backups 6 monthly full backups With offloading to azure blob storage cool tier and subsequently azure archive tier.Could you help calculate the actual storage capacity required on the support this retention policy, considering deduplication and compression ratios best practices?