Community

Can a support ticket be raised without providing a support ID ? 

As part of the audit findings, the auditor is looking for the history or evidence that Veeam Backup and Replication were being patch regularly. Is there a way I can extract this?

As part of our audit findings on Veeam Backup and Replication v11a, is there a report or way I can extract a deleted disk file or backup file in the storage?

Hey guys,If my license in veeam has come to an expiration, I should add new license from the same account right so it won’t cause an issue in backups?

Congratulations to all winners. You can find the full list of winners below:https://www.cisco.com/c/en/us/training-events/events-webinars/influencer-hub/blog-awards.html

Hello, Recently, the Veeam B&R server was updated to the 11.1.0. (). When I first opened Veeam Console, The “Components Update” wizard was initiated and the update processes were started. The update of the veeam server failed with the status “Failed to upgrade host components. Error: 'Error 1714. The older version of Veeam Agent for Linux Redistributable cannot be removed.” What can I try?

Veeam recently released Veeam Backup for Microsoft 365 v6, as part of getting up to speed with the release, I’ve been reviewing the help center documentation. Today I came across an interesting note within the backup applications section, something that was completely missing from the release notes. It said:Using multiple applications may impact the performance of your production SharePoint environment. This functionality will be deprecated in future versions of Veeam Backup for Microsoft 365.https://helpcenter.veeam.com/docs/vbo365/guide/backup_applications.html?ver=60 For a while, the advice to leverage the best backup performance from SharePo

Hi Team, My upgrade from 11 to 11a is failing with this message. “Failed to start service “VeeamExplorersrecoverysvc.” Click retry to attempt to start the service again. Click Cancel to continue installation without starting the service.”If i cancel it it cancels the install. Looking in the install log doesn’t provide much information and windows event log doesnt show anything either.[22.03.2022 08:51:23][INFO] Service successfully started.[22.03.2022 08:51:23][INFO] Service name: VeeamMountSvc[22.03.2022 08:51:23][INFO] Service process: Not specified[22.03.2022 08:51:23][INFO] Starting service...[22.03.2022 08:51:24][INFO] Service successfully started.[22.03.2022 08:51:24][INFO] Service name: VeeamExplorersRecoverySvc[22.03.2022 08:51:24][INFO] Service process: Not specified[22.03.2022 08:51:24][INFO] Starting service...[22.03.2022 08:56:25][ERROR] Failed to start service ‘VeeamExplorersRecoverySvc'.C

Hello,a customer needs to setup cloud backup using Veeam Cloud Connect.Total source capacity is about 90TB of heterogeneous data (40 VMs, most of them are users files, db, sap)Needs are daily incremental, 1 monthly full/VM, 6 months retention (totally 6 full backup/VM).I don't understand how to use the capacity calculator https://calculator.veeam.com/vbr/Can someone please help me understand how to fill data into the tool ?thank you so muchBest Regards,Davide

It is always interesting, when thinking of special situations, to ask: What happens, when …Here are the answers to at least a few of these questions  - for immutable backups in VBR v11:What happens, when…… removing immutable restore points?Task starts and ends up with errors. No restore point is removed.Warning when trying to remove immutable files… hacker changes date/time on Veeam server to remove files with next backup run?Excellent question! But it will not work! Configured period of time is checked at Linux server, not at Veeam B&R Server! So a job running one year in the future will create new files, it cannot delete old ones.

I performed a full backup  on one of the Severs via Veeam Standalone backup agent. I want to test if that “full backup” is an accurate one.So, what I would like to do it restore that “full backup” on a different VM or a Windows Server. So I can compare. Is it possible?

Update Jan 13th - Latest version available on https://github.com/yetanothermightytool/powershell/tree/master/vbo/vbo-health-checker***It's always recommended to open a support case as soon you're facing an issue with Veeam Backup for Microsoft Office 365. But as systems engineers, we somehow always want to know what happens under the hood That's why I started writing a VBO Health Check script which quickly gives some useful information about the health of a Veeam Backup for Microsoft 365 setup. The script checks and reports possible issues/misconfigurations:    - Backup Job Status per Job / Number of failed job    - License expiration date

 Investigating another issue where 2 VM’s have GPU’s thus VMware will not allow a snapshot of the VM’s. I am sure this question has been asked before, how can I backup these VM’s? They are running on vSphere 6.7 and the machines are Red Hat Linux 8 using an NVIDIA GPU. Also have a question about the jobs. All the VM’s were added using the vCenter server at the top level. So when these VM’s fail it seems to me the entire job get’s killed. These 2 VM’s fail, then I get a message all VM’s have been queued for processing and then a job error/failure message and it ends.

There are two critical CVEs that affect Veeam Backup & Replication and account for two of the three critical Veeam Backup & Replication CVEs, and the most serious of the products affected. The Critical Veeam Backup & Replication vulnerability notes include: CVE-2022-26500 | CVE-2022-26501CVE-2022-26500, CVE–2022-26501: These two CVEs relate to Veeam Backup & Replication allow executing malicious code remotely without authentication. This may lead to gaining control over the target system. This carries a CVSS rating of 9.8 and is classified as Critical.Cause? – The vulnerability is caused by the Veeam Distribution Service, running on TCP 9380 by default, allows unauthenticated users to access internal Veeam API functions. An attacker may send input to the Veeam API which may allow uploading and executing mali

Hey guys,If I have deployed two backup servers in my environment and those servers are backing up the same workload, will it result a failure in the jobs of any backup server?

The best way to deal with problems is to acknowledge them, and address them. Story time: I often say, there are two types of people in the world, those who’ve lost data, and those who are about to. Why do I say this? Because I’ve lost data. My PC is approaching a decade in age, with a motherboard that was always slightly questionable, it would periodically boot into BIOS/UEFI instead of booting, despite seeing the SSD attached within the boot menu, a reboot would always fix it.Suddenly the boot problem became more apparent, requiring multiple reboots to successfully connect. Then suddenly one day, it wouldn’t boot and wouldn’t see my SSD. I tested the SSD in a caddy and it was completely dead. No SMART warnings beforehand either. Thankfully it was a smaller OS device so after licking my wounds, reinstalling Windows onto a new SSD and a lot of manual retrieval of data from the various cloud services I use, I was back up and running. But clearly,

Hi, I would like to confirm if the Snapshot-based retention keep the full backup and only delete the incremental snapshots according to the retention policy (years, days, etc.). I need to do an incremental backup job like VBR, to keep only 2 months of incrementals. Thanks, Omar De Souza.

For those ProPartners based in Uk and Ireland (it is St Patrick’s Day after all)https://go.veeam.com/propartner-summit-2022-ukiWho here is regsitering?

Every other database in our enterprise is being backed up except for the VeeamBackup database.  So, my question is - Should I run a native SQL backup on it? We have been running Veeam Backup & Replication (Version 11) for a few months now. It has been backing up our VMs and SQL databases except for that one.  I looked in the job and there’s no reason (e.g., exclusions) listed for omitting this database.  I logged a ticket with the HelpDesk but have not heard back from them yet. Have others noticed this problem?  If so, how did you address it?Thanks in advance for your help!

Hi, I am new to Veeam and trying to test Immutability. When i configure linux server as per the first step i am getting error. am i missing anything here? i tried enabling ports on Linux host still the same. 3/15/2022 3:58:56 PM Error    Testing Veeam Data Mover service connection Error: No connection could be made because the target machine actively refused it IP_address :6162                              No connection could be made because the target machine actively refused it ipaddress:6162 

Hey all....the VeeamON Registration is now ***LIVE***. If you're looking to attend, whether in-person or virtual, you can register here.Cheers! 

Had a server get updated to a new version of Windows Server. Is a new full backup necessary? Will Veeam run one automatically if it is?

Here I am talking about backup encryption, which is performed by Veeam. Not by a hacker. It is a good idea to enable this feature.Why to monitor this? A attacker could enable backup encryption or change existing encryption key without being noticed. If so, backup jobs continue to run without any problem. But you are not able to use them for restore because you simple cannot decrypt them! For monitoring encryption password changes reports Backup Objects Change Tracking and Backup Infrastructure Audit

This week I had the opportunity to do a presentation at a nice executive briefing with a number of our key partners and customers. I love hearing from the field and it is nice to have those authentic conversations.I also like to know what is the latest from other brands in the industry. I live and breathe backup, but like all technology. One of the presentations today was around networking hardware solutions. The first 15 minutes of the presentation were focused on explaining the delays in confirming part availability, lead times with products, supply chain challenges with various materials and components. I’m sure some of these challenges exist across the board in enterprise and consumer IT devices.Right at that moment it dawned on my how awesome Veeam is in this current conditions. Software-Defined, Hardware Agnostic and Cloud-Ready. This is more valuable than ever as it dawned on me that Veeam has from the start taken Data Portability very seriously. Consider some o