Discussion Boards

Dear Veeam team,I am trying to uninstall VBR 13 but get stuck the issue below. I have checked both services: Veeam Backup Update Service and Veeam Backup Service. There is no Veeam Backup Service anymore.Please advise me for this case 

I’m unable to connect VSPC to Cloud Connect. When I try to add the Cloud Connect server from Configuration → Catalog → Veeam Cloud Connect, it fails with “Failed to connect to the deployment service.” I’ve already tried disabling Windows Firewall and antivirus, but the issue persists. I can install the agent manually on the Cloud Connect server without any errors; however, after installation, the server only appears under Discovery in VSPC and does not show up under Catalog → Cloud Connect → Veeam Cloud Connect Integration. Both servers are on the same subnet with no firewall in between.  

Backup for vmsrv0 on hyper v host1 worked always before, but for hyper v host1 i forgot that i turned off vmsrv0 vm LOL, so veeam was backing up a turned off vm. I went into host1 and switched from vmsrv0 to vmsrv1 running the same/replica (OS-Suse Linux Enterprise 12), did not continue backup chain, i just created a new backup to drive. Now i get vmsrv1 Processing vmsrv1 Error: Error: The requested operation could not be completed due to a file system limitation Asynchronous request operation has failed. [requestsize = 1056768] [offset = 240544063488] Failed to download disk 'drive_1_backup.vhdx'. Reconnectable protocol device was closed. Failed to upload disk 'shadowSpec>' Agent failed to process method {DataTransfer.SyncDisk}. Hard disk 2 (4 TB) Error: The requested operation could not be completed due to a file system limitation Asynchronous request operation has failed. [requestsize = 1056768] [offset = 240544063488] Failed to download disk 'drive_1_backup.vhdx'. Reconnectab

I am using /api/query?type=’BackupJobSession’ to retrieve all backup job sessions. Does anybody know if this query will retrieve sessions for ‘Backup to Tape’ jobs as well? I don’t have the ability to setup such jobs in my lab and I can not test it. Alternatively is there a different query to retrieve sessions for such jobs? 

Hello. As part of our Physical Infrastructure in VB&R12, we have a Physical Windows Server that has storage attached by fibre channel. The Veeam agent is installed on this server and the service uses the Local System account. I am attempting a "Managed by agent" backup of this server, but when this runs, I get the error message "Volume G:\ does not exist" for files from the FC-attached storage. Outside of Veeam, I checked that the server's local SYSTEM account has access to G: and it could read the files there just fine. Why can't the backup job see that volume? Thank you.

When I try to connect on Veeam B&R Console after upgrade to version 13 it returns following message“Failed to connect to the backup server: Access to the registry key ‘HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup abd Replication\Plugins\13.0.0\Console’ is denied”I checked the registry and there is no values under 13.0.0\Console redistrib and 13.0.0\Platform Service, while under 12.0.0 I can see values like AWS, Azure, etc.Could plugins installation fail?Veeam B&R seems onlne, I can see backup job logs under 13 version.When I run the .iso (upgrade file VeeamBackupReplication_13.0.1.1071_20251217) it says Veeam is already updated and does not permit me do anything.

Hi all,Having major issues with the RAID controller on one of our production computer’s motherboards. I’m trying to test a non-RAID setup to see if that fixes all the crashes we’re experiencing. Are there any special considerations when restoring a backup that was set up on a RAID array to a newly setup non-RAID hard drive? Appreciate any help, thanks!

hi, im using VBR 12.3 deploy on GCE on GCP, I have succesfully backup and storing on GCS and i want to restore into GCE, and finnally failed, i consider VBR using Cloud Build to atomate restoring. the same log from VBR log and Cloud Build History. I think GCP not using GC, now using Artifact Registry, and i checked the image import link, its totally empty. any suggest in this case? the same case i using VBR 13. 

In my home lab I want to experiment with the new Veeam VBR v13 appliance. On one hand to try it out before migrating at the organization I work for, on the other hand because I love to try new things out and thinker with it. So I use the ISO deployment method to deploy on a virtual machine on Proxmox PVE, that is a supported scenario as I read in the documentation. I go through the installation procedure, slightly annoyed that I can’t select a keyboard layout and have to type a difficult password on the wrong layout, but I can manage that 😉. On my first attempt I’ve set a static IP and a simple hostname (not FQDN) and disabled IPv6. I’ve chosen not to create a security officer account, since it’s just me anyways. The option is there to skip, so I assume it’s supported. After completing the process, I can access the host management on port 10443 just fine using IP address or using the hostname(created a DNS record for it). However the normal webUI on port 443 is not responding

We are experiencing an issue with Veeam Agent for Windows. During restore (source Azure Blob), only 100 MB/s is consistently written to the disk, but the network throughput fluctuates. It appears to me that a limitation is in effect. I rule out a limitation in our infrastructure. What could be the cause?

In the current Veeam Backup & Replication V13, a daily software updates summary is sent automatically.According to support, this can only be disabled as an “AI-powered summary” in “Veeam Intelligence Advanced mode.”Can this be disabled in all editions, please?

 I am getting the environment prepped for upgrade to 13.One question i had is on the Windows agent…Should i upgrade them before or after upgrading to 13? Thanks! 

Hi teamI was tasked with creating a new repo in Azure and setting up new backup policies.I have created policy per service (Sharepoint, Teams, Onedrive, Mail)Services other than sharepoint have finally completed but sharepoint is not playing nice.It appears not to be progressing and been at it for nearly 7 days.Any idea what the issue could be? I have stopped all other backups for now but makes no difference.Any thoughts?  

Hi allI was wondering if it is possible to create a backup job of a VM, without having access to the VM Host Server. I have installed Backup & Replication on the VM client itself, connected a backup repository, but when I try to create a backup job, it asks for the IP and admin credentials of the VM Host. Thanks for your help

Hey guys,I am facing the following problem: a client wishes to change services for copying their backup data. They currently use Azure Blob. They are considering several other services including Wasabi. They would like to recover their annual archives if possible.I know that through Veeam we can use the Move function to move backups, but we have more than 10 TB of data and I'm afraid it will take an enormous amount of time without guaranteeing data integrity. Currently, they don't have immutability enabled on their Azure bucket and wish to activate it on their next bucket.Is it possible to copy only archives without copying everything?

Hi All,Are there any issues getting reported with Veeam support portal?Seem to not allow me to login, presented with an error message:This page isn’t workingmy.veeam.com redirected you too many times.Try deleting your cookies.ERR_TOO_MANY_REDIRECTS Even after deleting my cookies, tried from 4 different browsers, 2 different laptops 2 different internet connections.Seem like something is not right at Veeam's end.ThanksArtik 

We are having one VM fail in our surebackup job, which is set at 7200 seconds for maximum allowed boot time. The VM runs twice, once it fails as running at 600 seconds, the second runs at 7200 and is a success. How can this be, 1. VM gets selected twice, and runs at different config in the same job. We are running VBR 12.3.2.4165. Thanks all….

While trying to export.BAK file while using Veeam Explorer, it gives the following message what could be the issue. This same error appear by using instant recovery, recovering to the same location and alternate location, in addition to restore DB file to the same location and alternate location. DB Unable to attach database. | Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression. | The statement has been terminated. 

how to avoid this step?  

I have a question. My current tape server has 4 SAS ports attached to my Quantum LTO-7 library. I can’t fit any more cards into this server, so that’s the max number of drives this one tape server will support.However, my tape library physically has *6* tape drives installed in it. Obviously, at the moment, only 4 are in use, as that’s all my tape server can handle. But I have a 2nd  tape server I can use, and it has 4 unused SAS ports. So what I want to do is, add this 2nd server to my Veeam environment as another tape server, and hook it up to my 2 used tape drives. That way, I should hopefully be able to drive all 6 tape drives at once., and Veeam will see the library as having 6 drives total. There should be no problem with that config, right? Veeam can utilize more than 1 tape server, surely. And since the drives are all in the same library, even if I have media pools that says use up to 2 drives at once,  it wouldn’t matter if one of those tap

Hello, I have a Gmail address and my company email address assigned to my profile. When I try to do anything, the verification links are sent to yet another address I don't have access to, and I'm stuck in a vicious cycle. I tried to ask for help through the sales department, but my request has gone unanswered. Please help.

I am running into an issue where very large incrementals are being created even when the device is having little usage. On a 1.8 TB drive (1.56 TB used), an incremental of 980 GB and another incremental of 820 GB occurred a few days later in the past week. What could be causing this? I am using veeam agent for windows 13.0.1.1009

veeam one, new build. Was working but the user account needed a password change. I changed and rebooted the veeam one server but services wont start. All say error 1069: the service did not start due to logon failure however the account logs in fineany ideas? thanks

B&R 12.3.1.1139 VOne 12.3.0.4670 Agent for MS 6.3.1.1074Job managed by agentA few months ago, I replaced a physical workstation that uses Windows Agent. I reinstalled the old SSD into the new computer. I renamed the PC. Everything works, including Veeam Agent backups but I noticed that email alerts and Malware scan related errors still reference the old computer name even though the new pc name is displayed in the B&R control panel.Since updating to B&R 12.3 and enabling Veeam Threat Hunter, I get the following email alerts:[Error] Malware analysis session has failed unexpectedly: Action completed with error [Failed] Daily malware detection report (0 malware events for 0 workloads)On the B&R server, I see the following in: C:\ProgramData\Veeam\Backup\Svc.VeeamDataAnalyzer.log

I understand from our network team, that the SQL agent running on Microsoft SQL 2019 causes the SQL server to lockup or the backups to lockup. Is there a method to configure the backups (data & logs) to prevent that?