Discussion Boards

I already have a ticket open on this, but while Im waiting does anyone have any suggestions on things to try. Unfortunately, to make things complicated this only started happening after we upgraded to V13 and also upgraded the firmware on our exagrids. We are using storage integrated backups with Pure. I have not updated the Storage Array plugin yet. I have rescanned everything I could possibly rescan and all backups still sit at 0% 

I am trying to restore Ubuntu VM to Azure but never got any success. We had issue with ver 12.3 where it never create helper appliance for the region so we upgraded to ver 13. It now try to create helper appliance but never complete succesfully. When restore process starts, it creates helper appliance in Azure with status running but never get pass that stage. Internet access is restricted to outbound access to windows update, azure & Veeam.I even tried restoring the Azure environment where we have ipsec tunnel but not luck, still fail with same error.  

TLDR;set up a linux server as a veeam repository on a proxmox server for local VBR proxmox proxy target? I searched around the community for a bit, so if I missed a good post can you point me at it? We stood up a new site last year and I initially deployed Hyper-V server to run a DC and a file share server at the remote site/branch. Using Hyper-V and Veeam I was happily surprised that Veeam deploys a proxy to back up Hyper-V (mostly was using vmware).I had a local disk attached to the Hyper-V server which acted as a Veeam backup repository. This as a pretty awesome surprise how easily and fast the Veeam backups and restores happened on the Hyper-V server using a USB 3 external hard drive.So Veeam would run jobs to hopefully back up the Hyper-V servers locally and then I would run a disk copy job to pull those backups back to the main site periodically for just in case scenarios, and would also copy the disk copy jobs to a rotating offline backup.I recently decided to migrate away from

Hey Veeamers – I just completed the Veeam Data Platform: Monitor, Manage, Analyze (Veeam ONE) training, and this release is packed with power! If you haven’t explored 12.3 yet, you're missing out. This version elevates visibility, analytics, and proactive monitoring to a new level.  Veeam has a reputation for robust data protection, and Veeam ONE 12.3 expands on that with smarter insights, deeper automation, and cleaner, more intuitive dashboards. After the Essentials training, I’m even more excited about its capabilities in real-world environments. What Makes Veeam ONE 12.3 So Exciting?- Next-Level Monitoring & Reporting: From backup job health to infrastructure performance, Veeam ONE provides even more actionable intelligence. The updated alarms and dashboards enhance efficiency by addressing issues before they arise. - Automation that Actually Helps: The remediation actions in 12.3 are seamless. You can observe Veeam ONE diagnosing and auto-correcting issues in real time, acting

Hello everyone,We are a cloud backup provider and I would like to clarify some doubts before migrating to version 13.We currently use version 12 in the latest available build and will soon migrate to version 13, however my question is:After the update, is it possible to restore the settings in the VSA?And will all Cloud Connect configurations be done in the VSA or in the Veeam Infrastructure Appliance?

How can I import information from a Nutanix platform into the Veeam calculator (https://www.veeam.com/calculators), given that the platform is only compatible with RVTools?I am working on a Nutanix AHV environment with around 660 virtual machines, and I need to perform a proper sizing for my infrastructure.  The Nutanix Collector XLSX file is not compatible with the RVTools format required.  

I was deploying Veeam Backup & Replication v13 in my lab and reviewing the Security & Compliance Analyzer when I noticed a new requirement that I hadn’t seen before: “Credential Guard should be enabled.” I also checked Product KB 4252, but this setting is referenced there but can’t enable it.Can anyone clarify where “Credential Guard” can be enabled for VBR, and whether there is any official documentation from Veeam that covers this requirement?  

I have a single VBR server, using a Data Domain as a repo, and it’s running on VMware. We are migrating from VMware to Nutanix AHV. We’ve already migrated a couple hundred VMs already, and now I’m getting down to needing to move the Veeam server.Doing the migration results in some downtime - the migration process requires that new NIC drivers, etc be installed on the VM. I can easily set the services to manual for that duration, and then restart them when it’s done. BUT … is that the best way to do this? I considered installing a new VBR server natively on Nutanix, and then (somehow) migrating all jobs, etc to it. But the problem is, I only have 1 repo, and I know that multiple VR servers shouldn’t share the same repo. Don’t wanna risk corrupting anything.Has anyone else done this? (migrate a VBR server from one hypervisor to another) If so, what did you do? What should I look out for. Any advice appreciated.

Hello,I noticed something very peculiar. We use the Infrastructure Appliance v13.0.1.1071 for VMware Proxies and hardened repositories. The Backup Server is a Windows box running same version.Every night, we get an eMail saying that check for updates was successful for the Windows Backupserver but failed for all the appliances.When we enable the WebGUI on the appliances and login to their WebGUI’s on port 10433, we go to “Updates” which will say that the last check failed. But when we click on “Check for updates” it works fine. Updates are found, downloaded and installed. All good.So what’s the difference between the automatic daily checks and clicking on “check for updates” on each appliance? We never see the firewall dropping outbound traffic from the appliances around the time the automated daily update checks are done. And the Veeam backup Server (Windows) is the only one, every day, which has no problems checking for updates.The fact that manual checks and patch installs work fine

I have two file shares: one for backing up my jobs and one for immutable backups. They are both backing up the same virtual machines. However, my immutable backups keep failing. The immutable repository also shows as Unavailable under Managed Servers.The error I’m getting is: ‘Failed to make the backup file immutable after applying the retention policy: Read-only file system. Unable to open file [.veeam.635.lock] in directory [/BACKUPS/"job_name"] — Error: Read-only file system (POSIX).’

Hello,We’ve recently had to move away from Direct SAN backups as we currently have an open ticket with HPE Nimble regarding an issue affecting that transport mode.In the meantime, we’ve configured Veeam to use HotAdd transport, which is working well for the majority of our environment.However, one specific VM refuses to back up via HotAdd.Environment Summary vSphere environment Backup proxy is a VM within the same cluster HotAdd transport mode (Automatic selection) Fallback to network mode disabled (initially) Veeam account used: adminaccount@vsphere.local (member of vsphere.local\Administrators, inherited from Global Permissions) No snapshot or consolidation warnings on the VM All hosts in cluster have access to the same datastores Problem VM Details VM has 11 virtual disks A couple of disks reside on a different datastore Veeam successfully creates the VMware snapshot Failure occurs during HotAdd disk attach Behaviour ObservedWhen the job runs: Snapshot creation suc

We’re in the process of migrating from VMWare to Nutanix and have a brand new Veeam installation and repo and we’re testing the backup configurations right now. What we’re seeing is that there is a 60 day expiration on the snapshots Veeam creates during a backup in Nutanix and it doesn’t clean any of them up following the backup. It just keeps stacking snapshots every time it runs and we need it to run daily. In the end we’ll have nearly 300 servers in this environment some of them absolutely massive. Is there a configuration I’m somehow missing here? 

Hi all,I am currently encountering an issue when backing up a very large NAS.Each file share is over 100 TB, and there are more than 3 backup jobs. The backup process has been running for 140 hours and is still only around 10-15% complete.We are currently backing up from a Nutanix file share and using the “Backup directly from file share” method in Veeam. I have split the proxy into two. The first proxy uses the VBR server itself, and the second proxy uses a VM from Nutanix.Is there another way to make the file share backup process faster? Or has anyone else experienced something similar? Because at this point, the backup process will not meet the RPO.  

Hi,I needed to open a support case, however, when clicked on “Open a case” button I was presented with https://www.veeam.com/upgrade.html?return_url=https%3A%2F%2Fmy.veeam.com page requesting additional details to upgrade my profile. Filled out the form, clicked on “Upgrade profile” button - the page basically just refreshes with my data in it, doesn’t proceed further. Tried several times, also in a different browser.Thank you!

we have initiated veeam replication job from pr site to dr site and failover to dr site,at dr site after failover we imported vm to VCD and renamed vm to new one and makes changes to replica on VCD,after this we failback to production and commit failback,but changes done on dr site vm are not showing up on pr site vm, what could be the possible issues.  

.

Hi everyone,I have a SureBackup issue and I’m trying to understand the IP selection behavior.SetupRepository server has two NICs:Management NIC 192.168.10.191 Has gateway Domain profile iSCSI NIC 172.16.100.11 No gateway No DNS Used only for iSCSI to Synology ProblemSureBackup fails with: Failed to connect to the endpoint [172.16.100.11:2500]Veeam is trying to connect to the iSCSI IP instead of the management IP.What I verified VBR can connect to 192.168.10.191:2500 → OK VBR cannot reach 172.16.100.11 → expected VeeamTransportSvc is running Port 2500 is listening Firewall rule for 2500 exists iSCSI NIC has no gateway Management NIC has lower metric Windows DNS API returns192.168.10.191172.16.100.11So management IP is first.  

I have a 7 node HyperV failover cluster and each host is running Windows server 2022. I have about 20 Red hat linux VMs in my cluster and added the cluster to my Veeam inventory. Most of the VMs added sucessfully with the cluster, but about 6 of them are added with all blank fields. There's no name, no node info and the host OS says unknown. When I try to add these VMs to a backup job in Veeam 12.3.2.3, they show the accurate disk capacity on the VM page, but when I run the job they all fail. I get an error about how Veeam failed to get the VHDX information.Many of the VMs had multiple HyperV checkpoints that were all deleted and merged. There was also an issue where our HyperV cluster had cluster traffic blocked on certain nodes in the past, which may have cause some Cluster synchronization/ownership permission.  Please advise on how to make Veeam able to read these VMs.  I understand this may be a more of a Microsoft issue, but any assistance is appreciated.  

My recent discovery so it could help someone not to loose time. And maybe if there is a solution I’ll be most thankful.So with Proxmox version 9 you need to set Machine type to version 9.2 instead of Default as it defaults to 10 and that causes Veeam backup to fail.  That will insure that your backup will be sucesful and restore will work too. I have issue, where I am migrating servers from Hyper-v to Proxmox and usual and most painless solution was to use Veeam Backup&Restore as intermediary as we are already using it.But in this case restore to proxmox fails as when VM is created is created with default version for machine type and this defaults to 10 and this results in: Failed to prepare disks for restore. (If anybody knows how to convince the process to default to 9.2 Mychine type I’ll buy you a beer).I tested this on 12.3 and on veeam appliance 13 with the same result. I can restore VM, that was originally backed from Proxmox as it will bring it’s machine type version along.

Hey guys,I’m installing a VM on our Synology NAS to act as a Veeam Hardened Repo. I already had it before but now doing it trough Infrastructure Appliance.When I start the installation I get’s stuck in this process: Any recommendations for it? 

I wanted to abandon my bare-metal Windows Server/VBR12 instance because of Microsoft and finally switch to VSA.So I set up and configured a bare-metal test installation of VSA on the server.This server has a direct connection to the HPE MSL 4048 tape library via a SAS controller.Full of anticipation, I then read: "Note that Veeam Software Appliance cannot be used as a tape server." at: https://helpcenter.veeam.com/docs/vbr/userguide/connecting_tape_devices.html?ver=13Seriously? That's incredibly counterproductive!Now I'm supposed to set up and maintain another server because VSA doesn't have the usual integrated tape server role? I also haven't found any option in the web UI to integrate and use the currently running tape library via a tape server, as is usually the case.Seriously? Did the DevOps team drop the ball here?

Sorry to rant, but I have nowhere else to turn, and it's beginning to impact our clients. Veeam 13 has been absolutely horrible to install on all our backup servers. The upgrades are breaking the installs on current backup servers. It is straight up failing to install and start the Veeam service on a brand new server, and Veeam support has been unable to figure it out for two weeks. I've put escalation requests in and I'm getting nowhere. has anybody seen behaviour like this? The people on the Veeam subreddit agree that Veeam 13 has been horrible to roll out.

Hello,I’m currently planning to migrate from Windows VBR to VEEAM VSA. I’m currently working with tape library, when i installed the VSA, and logged via the WEB interface, i was amazed that the console doesn’t support adding tape servers (Am i missing something ?)Installing the desktop console will fix this ? the desktop client support creating tape libraries ?If working with the client desktop console, the MFA is still supported? we can benefit from the update feature of the VSA or updating the console should be manually ? is there a way to disable the VSA Backup and replication WEB UI to keep only the console working ?Thanks in advance

Hello everyone! So currently we have deployed VBR 12 CE on a virtualized Windows machine running on Proxmox VE 8.4.11. We are backing up our OES Server running on version 24.3.3. We want to be able to backup our OES Server including the network volumes running on NSS and all the metadata for the files on these volumes. Currently we are only doing VM backups. Is this enough to backup the metadata?If not, what would be the best way to ensure the metadata is getting backed up aswell?Is it possible to perform File level restores in this configuration? Thank you, Nico