Discussion Boards

Good afternoon everyone,I'm using the latest version, 13, but after restarting my server, I can no longer connect to the console. It shows an SSL error, "see inner exception," but I haven't been able to find them to get more information. Could you please help me?  

We’re setting up the Veeam Software Appliance (VSA). We got an error when we tried to connect to our storage device, "Failed to get certificate from: https://xxx.xxxxxx.xxx:5392." technical support has advised us to “ensure that the cipher suite 'TLS_RSA_WITH_AES_256_CBC_SHA256' is enabled on the Veeam appliance.”The command “openssl version -d” returns “OPENSSLDIR: "/etc/pki/tls".” When I try to edit openssl.conf in that folder, I get an error, “E45: 'readonly' option is set”. How can I enable the cipher?Thanks for reading.

Hi Community, During Veeam Agent backup, you may see: Collecting recovery media files. Details: Windows recovery image file not found This means Windows Recovery Environment (WinRE) is missing or disabled. Solution: Work for me this morning.Run on target VM. reagentc /setreimage /path C:\Windows\System32\Recovery; reagentc /enable!--scriptorendfragment-->!--scriptorstartfragment--> Note: If WinRE files or the recovery partition are missing, you can ignore this warning backup is valid.(See diagram below for quick steps.)   

Hi, I’m running the most recent B&R CE version 13.0.1.180 and trying to create a recovery thumb drive.  I have tried multiple USB sticks and keep getting the same error:  Preparing USB disk Error: The system cannot find the path specified.   I know the USB sticks are good as they are new and I have tried multiple batches.  Anyone else experiencing this?

Hello  Can you connect a Veeam Infrastructure Appliance (VHR) hardened repository to Veeam Backup & Replication (VBR) which [(VBR) is running ver 12.3.2]i'm assuming is via SSH,  My question is three-fold is this at all possible?if possible which user account is recommend?Does this require su if sudo fails current user accounts veeamadmin veeamsvccreate new one? how do make new account sudo if veeamsvc where do you find single use password?Are there any KB or blog on todo do this?I know the simple answer is update VBR to version 13, this is work seamlessly.I’m looking at this from a backwards capability point of view . Thanks 

I first of all installed Veeam v12.3 on an external drive then i uninstalled it. I then tried to install it on the hard drive of my PC, but this error popped up. I did some research and discovered it could be because of the last installation residues that could still be running in my PC. So i went on checking all the possible places where these residues could be (task anager, register,...) but still after trying to install it the same error pops up. So what can be the problem with this installation?  

Hi,we backup our ad users with Veeam and had to restore some of them. So far no problem, the restore succeeded and user was back including the old password.The user could logon into computers, but he wouldn’t get any kerberos tickets. Only after a password change the behavior was completely normal.We couldn’t find any reason for this as only timestamps get changed with the user object. Any ideas why it istn’t working as expected?Thanks and happy holidays

Hello everyone,What is the best practice to backup VMs on HPE Simplivity?

Hi everyone,I’m using the Veeam community edition to backup some data to WORM tapes (I have an HP Ultrium LTO-4 1840 tape drive with HP LTO-4 WORM tapes). Unfortunately, I’m getting the following error when the backup job starts: “There is an old MTF block on tape. Cannot write a new one” after which the job fails before backing up any data.  The WORM tapes are all brand new/sealed, so are completely blank and the write-protect toggle/switch on the tapes are all set to off. I created a WORM Media Pool and selected ‘Do not create, always continue using current media set’ for the Media Set.On first-time insertion, the tapes were inventoried and added to the WORM media pool (Veeam successfully recognizes the tapes as WORM capable) so all looks good.However I’ve tried 3 brand new tapes so far and they’ve all fai

Dear Community, What could be the issue while upgrading VONE to the latest version?   

Hey there, we need Offsite-Backups of our Unstructured Data. Since the Backup Files are roughly 3,5 TB in Size, its impossible to get that Data to the Site directly due to slow Internet Connections. So i first configured a Secondary Target NAS for the Backup Job Onsite to get that Backup Copy onto it. I then moved that NAS to the Offsite Location, changed it’s IP and added it back into Veeam as a new Repository. Did a Rescan of that new Repo and Veeam found the Backup Data and added it. I now added that new Repo to the secondary Target in the Veeam File Backup Job and removed the first one (which was the same NAS with the Onsite IP which is now invalid). I then restarted the actual Backup Job. It created some data, finished teh Job and the new Backup Copy Job started. But here’s the problem: It completely ignores the Backup Copy already in existence on that (now) Offsite NAS and instead starts creating a whole new Backup Copy. This is absolu

Attempts to back up a Wallix Access Manager virtual machine recently deployed at a customer's site on HyperV result in the following error:Processing Acces Manager V5 Error: VHDx:CVhdxDisk.InitialValidation: Incorrect bitmap entry type (PAYLOAD_BLOCK_ZERO): See [MS-VHDX-v1.00-20160128] specification section 3.4.1.2. Agent failed to process method {VHDX.GetDiskInformation}.I edit the virtual disk to made a conversion from vhdx to vhdx from Hyper-v panel, but it doesn’t work.Do you have any ideas on how to fix this problem?Many thanks,Morgan

Hi, I was using Veeam v12 on my server to backup my virtual machine on Windows Server. I got hacked with a Kraken v1.3 ransomware virus and all my files were encrypted. Most of the files on my backup drive also got encrypted, but the biggest and main backup of around 700GB seems to still have it's original extension. (the smaller files which i believe were incremental backups, are all encrypted) I setup a new server and installed Veeam v13. I tried to do a backup import of the main backup file, but then i receive an error:2025/12/10 10:14:39 Failed : Failed to import backup Error: Storage version [1390707963] is not supported for read-only access. Failed to open storage for read access. Storage: [cPanel_Server.a0c28163-3b23-47d4-a1e9-1f056bfD2025-11-27T230013_CC92.vbk]. 2025/12/10 10:14:39 Failed : Background operation job failed Error: Storage version [1390707963] is not supported for read-only access. Failed to open storage for read access. Storage: [cPanel_Server.a0c28163-

In Veeam13 how we can move existing job to other repository?I try to edit the job and change the repository then when click next i got this prompt.In earlier version as i remember there are option to move or create new. 

Hello - I am running Veaam Backup and Replication V.12 and am attempting to configure email notifications using Microsoft 365 modern authentication. I authorized the connection via the MSFT 365 signin dialogue and when complete I can see the indicator that the token is valid, but when I send a test email I get a general exception error message (see screenshot). The error doesn’t give allot to go on, has anyone else seen this and can recommend a solution?  

Hello,I’ve just installed Veeam B&R and VeeamOne (both version 13) on one physical Windows Server 2025.Was it mistake? Because I cannot configure and start Veeam Intelligent Diagnostics.The reason (not confirmed yet) is Veeam Analytics service.Description here: Veeam Intelligent Diagnostics - Veeam ONE User GuideI need two instances of this service, in Server mode for VeeamOne and in Client mode for B&R.Or VID can work without Veeam Analytics service, because this is within ONE physical server?I hope, someone has solved this already...Best regards,Tom

HI..I create user account for myself in Enterprise Managerbut when i logon using my account why i got error ‘Cannot find backed up machines where the user belongs to Local Administrators group’ 

I try to use Veeam13 appliance version, and need help can/how i can mount the iscsi drive to the veeam13?

Don’t miss your opportunity to get an exclusive look at game-changing Veeam Data Platform V13—available on demand, but only until December 21st.As soon as you get in, you can watch to many breakout sessions such as: A new era of data resilience Digital Sovereignty: Veeam's Commitment to EMEA's Digital Future Veeam Intelligence Deep Dive De-Risk Modern Virtualization with Veeam Kasten and Red Hat OpenShift Compliance and Data Resilience in APJ: Navigating Regional Regulatory Complexities in 2025 The Complete M365 Defense: Identity Hardening, Data Backup and Rapid Recovery V13 Deep Dive: Vault, Veeam Software Appliance and More From Compliance to Confidence: Enhancing Security Posture with Veeam & NIST Best Practices Partnering for Resilient Innovation (Exclusive to Partners) VeeamON Wrapped

I try to connecting the SMB server to as VBO repository and always access denied, even i can write to the SMB folder using windows explorer.In this article KB2971: How to add SMB repository to Veeam Backup for Microsoft 365 i can see we must computer name authentication on the share permission,In my case the SMB server and VBO server is not joined to the domain, both of machines is standalone.Anyone here know how we can use the SMB fo repository?

I have installed Veeam Software Appliance on fresh hardware. My intent is to recreate my backup infrastructure around it and then deprecate my current Windows server that handles the jobs. I am not finding anywhere to download a license key for version 13. It does not show in my account portal as an option for generating a key.

It seems the FILE EXCLUSION tab is missing in Veeam Community edition even though the only thing it is supposed to be limited don is the number of workloads. When I go to the job, guest processing and edit, there is no choice to exclude files. What am I missing here? 

Hi Community, Is there a PowerShell command or script to create multiple backup policies in Veeam Backup & Replication? Thanks!

Hello Veeam Community,I have a question regarding cross-platform restore. If we have a backup of a VM running on VMware ESXi, can we restore that backup to a Microsoft Hyper-V environment using Veeam Backup & Replication?Both environments are supported by Veeam, but I want to confirm if this type of restore is possible and what the recommended approach would be (e.g., direct restore, conversion, or any limitations).Has anyone implemented this scenario successfully? Any best practices or considerations would be appreciated.Thank you!

Hello Community, Sharing an update that Veeam announced about production license distribution. This will matter for anyone who handles orders or helps customers access their license files. What’s changingStarting December 4, 2025, production license files will no longer be sent as attachments in order confirmation emails.This includes purchases through the online store, public marketplaces, and distributor marketplaces.Going forward, the designated license administrator for the customer will need to download the production license directly from the My Account portal under Production Licenses.Trial and NFR licenses are not affected. Why this matters• Improves security and keeps license access tied to the right admins• Makes it easier for customers to retrieve licenses in one place• Partners need to make sure the correct customer license admin is specified on every