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Hello, I have got few vms removed from primary backup job - since these VMs are decommissioned, the copy jobs are configured with the primary job name - immediate copy , however these vms are not removed from the copy jobs even after the retention period, i can see these under backups ( disk copy ) option. Kindly advise

We tried accounts with local admin access to the VBR servers and VeeamOne, domain accounts with elevated privileges (plus local admin) and accounts with full admin VBR application rights and still got the permissions error. We followed this KB with no luck.  Whatever we do we get the permissions error.   https://helpcenter.veeam.com/docs/one/userguide/connection_to_backup_servers.html?ver=13 What rights do we need for this account to add the VBR server. Another note I was able to add the vCenter server with the vCenter Administrator account.

Hi All,I’m encountering an error when attempting a restore from VBR version 13.1.2064 (recently upgraded):“ResourceExhausted: Sending message exceeds the maximum configured message size.”Does anyone know if this is a known issue or bug in the newer VBR versions?

I know I have heard from others about some times having issues posting within the community where you want to create a blog post or any other kind which does not work.I had this happen to me today trying to post a blog which I wrote and came across the same issue where I tried - Chrome, Edge, and Firefox to create my post but after clicking the CREATE button at the bottom it just sat there with the three dots circling.So I decided to investigate what might be causing this issue and found that it was an add-on within my browsers that is common to all of them - Night Eye.  This extension turns sites to dark mode by default, but it was causing havoc with the community site and my posting.I disabled the extension and tested posting two blogs, which worked almost instantly.  So this in turn told me that this add-on is the problem.  I have since replaced it with Dark Reader for those that like to have dark mode for all sites which does not conflict with posting.Therefore, if you are one of t

Well now that my book is out of the way I am starting up some blogging again and a series on different aspects of things for v13 over the next 10 weeks (one per week).  The first one is below and can be found at my blog site -What to Check After Upgrading to Veeam v13 Introduction A successful Veeam v13 upgrade should be treated as the beginning of operational validation, not the end of the change window. The installer may complete cleanly, but production confidence comes from confirming that scheduled backups, restore workflows, repositories, and notifications all behave as expected after the platform change.In most environments, the post-upgrade risk is not an obvious failure. The larger concern is a subtle change in transport behavior, permissions, or reporting that only appears once the next backup cycle starts. That is why the first checks after a v13 upgrade should focus on job execution, restore testing, and anything that affects the recovery path. Check Core Platform Health Sta

I have a lot of jobs that are getting a new naming convention. The old way to do this was remove from the job from the configuration, modify the folder name on the repository, rename the job, rescan the Repo, then map the back files to the job.   I found there is an updated way to do this and is a welcome feature to save time. To go one step further, it is not recommended to use the remove/rescan method due to the fact the files get new identifiers that cause the restore points to be seen as new data by all tape and cloud storage offload jobs.  To test it, lets create a new job.In my case it’s called “___TEST_NAME_CHANGE” to keep it at the top of my screen.  Next, after running a job, we will click “Disk” on the left to make sure there is a backup on the Repository. It’s similar, but it’s not quite the same screen. 😉  Now, return to the Backup page, right click your Backup job, click edit, and lets rename it.   On the Backup Job page you can see it’s been renamed.   On the Disk page w

es triit folgender Fehler auf :An error occurred trying to start process`X:\Windows\system32\bmrrui.exe`with working Directory`X:\Windows\system32\bmrrui.exe`.The System cannot find the file specified.

Do you ever hear something and then just keep repeating it in your head?That happened to me at VeeamON this year. Anand, Veeam’s CEO, said something that really stuck with me:“The control point is the data itself.” ( https://www.youtube.com/shorts/mmZHsnvRdMc)And the funny part is… it sounded obvious. Almost too obvious. But at the same time, I realized I hadn’t actually been thinking about it that way before.I kept going back to it. Read a bit more on the topic. Looked at how people talk about similar ideas — data-centric architectures, data-driven security and you start to notice a pattern. The industry is already moving in that direction.And once you see it, you can’t really unsee it.For a long time, when we talked about “control” in IT, we tied it to infrastructure. First the data center. Then virtualization. Then cloud became the new center of gravity. Each step felt like this is it — more control, more flexibility, better outcomes.And if you think about it, that made sense.Contro

Hi. I have a mid-range gaming PC. It has a 1 terabyte internal SSD. 510 gigs are used, of which Steam games are 230 gigs (easily redownloadable), hyberfil.sys is 13 gigs, pagefile.sys is 8 gigs and my VRChat cache is 32 gigs (easily rebuildable). Experiments have shown that this filesystem, when these items are excluded, compresses to 185 gigs and that an incremental each day comes to about 20 gigabytes.I have a 1 terabyte external disk drive that I want to leave permanently plugged in. Obviously I’d like to keep as many days’ backup as possible, while allowing for reliable backup.What settings do people suggest I use?  Keep backups for _ days, and in the Advanced tab, what should I put for: Synthetic full backup, Active full backup, Defrag and compact full backup file. For the advanced tab, I don’t quite understand them. 

Now that Veeam is solidly settled in Linux Land I thought it would be fun to occasionally post some useful tricks.When it comes to command line editors, some folks like nano, some vi. I got used to vi.If you want to run a command in vi and save the output in the file you can do it by typying bang bang while in command mode followed by your command. The output will be pasted into your file. !!cat/etc/os-releaseCreate my fileLets grab the info and put in our fileBOOM!I can save that file and keep it I don’t know how often you will need to use it, but it beats copying and pasting back and forth.On the cli itself !! runs the last command that you did.   

I currently have a Veeam Backup & Replication v12 environment running on Windows Server. I have acquired a new server and plan to migrate my backup infrastructure to Veeam Software Appliance (VSA) v13 in order to benefit from immutability and the enhanced security features provided by the appliance.I would appreciate it if you could share your experience and best practices regarding this migration.Specifically, I am looking for guidance on the recommended procedure to migrate from Veeam Backup & Replication v12 on Windows Server to Veeam Software Appliance (VSA) v13, while preserving existing backup jobs, repositories, configuration, and historical backups.Any feedback, lessons learned, or official migration steps would be greatly appreciated.Thank you in advance for your support.

Hi, We’re about to implement Veeam Backup for Microsoft365 (VBO on premises), we already have VBR. We want this M365 backups to go to tape drives (regulatory requirements) so we were thinking on having a repository that is shared accross VBO and VBR, where we deposit VBO backup files, that is readable from VBR to do file to tape jobs. Is it possible? do you have a better architecture?

hello, using VBAR, i exported an agent backup to .vhdx.now, i need to take .vhdx and create a hyper-v virtual machine, so i can boot the image.i checked the veeam docs, this forum and the internet, but i could not find a clear answer.please advice, thanks much, david

Attempts to back up a Wallix Access Manager virtual machine recently deployed at a customer's site on HyperV result in the following error:Processing Acces Manager V5 Error: VHDx:CVhdxDisk.InitialValidation: Incorrect bitmap entry type (PAYLOAD_BLOCK_ZERO): See [MS-VHDX-v1.00-20160128] specification section 3.4.1.2. Agent failed to process method {VHDX.GetDiskInformation}.I edit the virtual disk to made a conversion from vhdx to vhdx from Hyper-v panel, but it doesn’t work.Do you have any ideas on how to fix this problem?Many thanks,Morgan

Hello Veeam Support Team / Community members I am experiencing an issue with Veeam Agent for Windows that prevents it from starting on my server.- Product: Veeam Agent for Windows (installed via .exe)- OS: Windows Server 2016- Hosting: Virtual Private Server (VPS) on Hetzner Cloud- Virtualization: Managed by Hetzner (type unknown to tenant)**Error message:**"Failed to restore client id. WMI method call failed. Object reference not set to an instance of an object."**Troubleshooting steps already performed:**1. Verified WMI service is running — no errors found2. Ran `winmgmt /resetrepository` and `winmgmt /salvagerepository` — issue persists3. Checked Win32_ComputerSystemProduct UUID via PowerShell — returns empty/null value4. Fully uninstalled Veeam Agent, cleaned registry and program folders, reinstalled — same errorThe Hetzner VPS environment does not expose hardware identifiers (UUID) to the guest OS. The WMI query `(Get-WmiObject -Class Win32_ComputerSystemProduct).UUID` returns no

 I  have 1 backup that is unable to scan, I’m getting the error : 5/27/2026 11:18:04 AM Failed : Scanning for viruses fuse: mountpoint is not empty fuse: if you are sure this is safe, use the 'nonempty' mount option Unable to mount device [/dev/loop26] with filesystem [ext4] to mount point [/run/media/Veeam.Mount.FS/9bb20087-b8ef-47b7-8fe3-ffd91c43c73b/vg_root_0-lv_root_0/storage/core]. Agent failed to process method {Mount.GenericMount}.  (fuse: mountpoint is not empty) (fuse: if you are sure this is safe, use the 'nonempty' mount option) (Unable to mount device [/dev/loop26] with filesystem [ext4] to mount point [/run/media/Veeam.Mount.FS/9bb20087-b8ef-47b7-8fe3-ffd91c43c73b/vg_root_0-lv_root_0/storage/core].) (Agent failed to process method {Mount.GenericMount}.) (0:00:09)” The backup in question is a vcenter backup which is a linux backup, the backup repositories already have the new linux mount server I made as the default mount server. I don’t have any other available option to u

Hello,Updating the windows console to 13.0.1.2067 is systematically failing with the error “Failed to update the backup console: Failed to deliver update specification to backup server.”I’am using a VSA - current build 13.0.1.2067Even when downloading directly the 13.0.1.2067 ISO, i get the same issueAnyone had the same problem and could fix it ?RgdsJIhad

Hi Community.  I am unable to resolve the above referenced issue.  This happened after an update to v13.  After the install, it worked for 2-3 days. I then started to configure my tape infrastructure and when I finished, I was prompted to reboot the server.  Now I can’t get back into the console.  Any help would be greatly appreciated.

VB365 Exchange Online backup is failing for 1 mailbox out of 600. Initially received EWS ErrorMailboxStoreUnavailable (“The mailbox database is temporarily unavailable. Cannot open mailbox”). After reruns, 2 affected mailboxes succeeded but 1 mailbox continues to fail with HTTP 403 Forbidden.The O365 team confirmed the user account is disabled, the Exchange license has been removed and the mailbox was converted to a shared mailbox.Has anyone seen this behavior with recently converted shared mailboxes? Can VB365 back up an unlicensed shared mailbox or are there specific mailbox attributes that should be verified? VB0365 Exchange Online backup is failing for 1 mailbox out of 600. Initially received EWS ErrorMailboxStoreUnavailable (“The mailbox database is temporarily unavailable. Cannot open mailbox”). After reruns, 2 affected mailboxes succeeded, but 1 mailbox continues to fail with “Failed to access mailbox, the request failed with  HTTP 403 Forbidden.The O365 team confirmed the user

The HPE Discovery 2026 concluded just two days ago, and important initiatives were announced that significantly strengthen the 15-year partnership between Hewlett Packard Enterprise and Veeam.As we know, many companies are moving their AI projects from the pilot phase to production.However, capabilities and requirements related to data governance, compliance, sovereignty, security, and resilience are becoming essential. It´s necessary to ensure that AI models have access to reliable information and that confidential data remains compliant with regulatory requirements.These challenges are directly related to the growing use of AI applications and autonomous agents interacting with enterprise data and business systems.For all interested in this topic, I recently explored some of the governance and security challenges associated with autonomous AI systems in a separate article: Agentic AI: Managing the Autonomous Risk - CloudnRollAt the same time, cyber threats, ransomware attacks, and da

Hello Expert, I am getting below error during windows agent backup. Basically job was in hung stat on VBR so i stopped the job and restarted the services on agent servers. we tried to recover the backup but its failed with error "Job unexpected failed" in error log i could see below error. These nodes backup was running fine since last few years. Since this node belongs to DB we cant reboot it. Any suggestion or guidance is highly appreciated.Info (3)    [RPC] RPC confirm session has been created. Id: {7a87b}Info (3)    [RPC] Destroying RPC confirm session. Id: {7a87b}Info (3)    [RPC] RPC confirm session has been created. Id: {52fb05}Info (3)    [RPC] Destroying RPC confirm session. Id: {52fb05}Info (3)    [RPC] RPC confirm session has been created. Id: {898fab}Info (3)    [RPC] RPC confirm session has been created. Id: {0fc04}Info (3)    [RPC] Destroying RPC confirm session. Id: {0fc04}

Hi guys, Yesterday we attempted to upgrade our VBR server from V12.3.2.4465 to V13.0.2.29 but were met with the below error during the installation process -  The upgrade failed and did not allow us to retry at all. Certain options were greyed out - Checking Apps and Features, Veeam reported that it was upgraded but the app was inaccessible. -   In the end, we were forced to back out of out upgrade.Has anyone seen this before? ShaunB.

hello, i am not able to install veeam agent VeeamAgentWindows_13.0.3.1220.exe on my personal laptop running W11.25H2 and latest windows updatesplease advise and thanks muchfrom the logs[19.06.2026 09:38:18][INFO] Creating Installer Application instance.[19.06.2026 09:38:18][INFO] Enumerating OpenSSL v3.0.0 FIPS related products...[19.06.2026 09:38:18][ERROR] System.ComponentModel.Win32Exception (1605): This action is only valid for products that are currently installed.   at Veeam.Setup.MsiLibrary.VmMsiCommon.GetProductInfo(String strProductCode, String strProperty)   at Veeam.Setup.Endpoint.Core.VmRelatedProductsCollector.Collect(ProductConfiguration msi)   at Veeam.Setup.Endpoint.Core.VmRelatedProductsCollector.Collect(VmProductList`1 products)   at Veeam.Setup.Endpoint.Core.VmSuiteStateManager.Initialize()   at Veeam.Setup.Endpoint.Core.InstallerApp..ctor(StartupConfiguration startupConfiguration)   at Veeam.Setup.Endpoint.App.App_OnStartup(Object sender, StartupEventArgs e)   at Sy

 Unofficial, community-built tool — not an official Veeam product and not supported by Veeam Support. Results are estimates derived from a parsed log and should be validated against the official Veeam calculators, the Veeam Help Center, and Best Practices documentation. For final sizing decisions, loop in a Veeam SE / Solution Architect.When reviewing a Veeam environment— usually because there's a sizing conversation coming, or someone wants a second opinion on whether a setup is sane. And almost every time, the information I actually need is sitting right there in the VMC.log. Proxy count, repository layout, retention, GFS, agent jobs, whether immutability is on, what the NICs are doing. All of it.The problem is it's buried in a few thousand lines of log, and after the third or fourth time of Ctrl-F-ing my way through one of these to pull out proxy task counts and squint at retention policies, I got tired of it.So I built something to do the reading the log file for me.It's called Vee

I recently stood up a new Nutanix cluster and needed it protected with Veeam before workloads went live. If you are used to doing this with VMware or Hyper-V, the Nutanix AHV workflow in VBR v13 feels different. The proxy model is different, and the old AHV proxy appliance is no longer part of the setup.This walkthrough covers the adding the Nutanix environment, configuring AHV workers, running the first backup, and proving both full VM and file-level restores. What you should have before you start VBR v13 with the Veeam Plug-in for Nutanix AHV installed on the backup server. Veeam documentation currently lists VBR 13.0.1.1071 or later with AHV plug-in 13.9.0.212+ as the supported baseline. Nutanix AOS 6.8.1.6+ Prism Central pc.2022.6 through pc.2024.3.1.10, or pc.7.3+. Versions 7.3.1.2, 7.3.1.3, and 7.5.0.0 are explicitly excluded. Admin credentials for Prism Central or Prism Element. iSCSI Data Service IP configured in the Nutanix cluster settings. If it is not set, backup jobs can f