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Failed to connect to Veeam Backup and Replication server: How to fix Remote Channel Sink UriNotPublished, remote connection refused, and failed to start the service
Veeam Backup and Replication is comprehensive data protection and disaster recovery solution which is capable of creating image-level backups of virtual, physical servers, cloud machines, and restoration as well. You may encounter the following errors when installing the Veeam backup and replication tool “VEEAM service is unable to start, error 1064: An exception occurred in the service when handling the control request”. Therefore, I will be showing you the steps on how to resolve this issue very quickly. Here is a detailed link to this post.If you are here reading this troubleshooting guide "new Veeam Backup server but then Veeam won’t start", this means you must have recently installed Veeam Backup and Replication Server or must have recently upgraded it. As you can see from the images below, these are some errors I encountered while installing Veeam Backup and Replication in my test environment before deployment.The "Failed to start service / connect to Veeam" and "connection refus
While attending the VeeamON conference in Las Vegas back in May, Veeam announced they will be releasing Veeam Backup & Replication (VBR) v12 later in the year, and gave several sessions presenting what some of those features will be in the new release. I thought I’d do a write-up of what v12 features I’m looking forward to most, as well as provide a few extra lines of other notable features coming.Security-Veeam is upping its security game by implementing Multi-Factor Authentication (MFA) and Group Managed Service Accounts (gMSA). MFA is self-explanatory. From the VBR Menu > Users and Roles option, a Security window opens for you to select MFA for your Veeam user accounts (see figure below). But what about the gMSA? gMSA is a fantastic concept as it allows Veeam to use Active Directory service accounts while not storing the password locally on the Veeam server (i.e. when using for AAIP). Instead, VBR retrieves gMSA passwords on-demand from organization domain controllers. Platfo
More and more companies are depending totally of their ICT infrastructure (on-premises, private cloud, hybrid cloud, public cloud) …Ransomware and hackers are more popular than ever…Therefore one of the most important things is that the company has a solid backup strategy, so we can fall back at those in case of disaster or being impacted by ransomware or hackers.You can find very often the 3-2-1 rule. I suggest every customer or company to even go a step further : apply the 3-2-1-1-0 rule !3 : Maintain at least 3 copies of your data By three copies, I mean that in addition to your primary data, you should also have at least two more backups.Why?The chance that something is going wrong with 3 devices at the same time is a lot smaller than with 2 devices, especially when the primary backup is often situated close to the primary data. In case of a disaster the primary data and primary backup could be gone. The secondary backup is often situated somewhere else and could be the solution in
I spent some time in testing a new great feature in v11: Hardened Repository. Read here about:What is immutability is about Requirements Setup How it works What is immutability is aboutImmutability in this context means, a backup file cannot be changed or deleted without having root access within hosing Linux OS. So, even the backup administrator is not able to delete backups on such a repository.Why is this important? Think about ransomware. This software is that smart these days, it is able to recognize backup systems. It can trigger tasks like deletion of backup files. But when they are immutable, this cannot be done! RequirementsWhat is needed to get immutable backups? First of all: Veeam Backup&Replication v11. This is the first version supporting hardened repositories. Secondly a Linux server hosting repository volumes.What about the filesystem? Veeam is using immutable flag. So every filesystem supporting this flag can be used. These are pretty much all. Veeam supports refli
Error 1064 - An exception occurred in the service when handling the control request : No connection can be made because the active machine rejected it
For some reason and to come to speed with all the Veeam components, I decided to revive my Veeam Lab and during the process, I encountered the following error “Error 1064 - An exception occurred in the service when handling the control request : No connection can be made because the active machine rejected it “. Before I proceed to fix this issue, I would love to discuss the capabilities of Veeam for anyone that may stumble on this article. Veeam Backup & Replication is comprehensive data protection and disaster recovery solution that provides a centralized console for administering backup, restore, replication operations in all supported platforms (virtual, physical, cloud). Regardless of what your needs are ranging from flexible hybrid cloud capabilities from AWS, Azure, and Google Cloud, or the most robust ransomware protection and recovery options. Veeam brings hardened immutable storage options, dependable cloud-native backup options, Continuous Data Protection, and much more
Hi everyone, I have problem with one of my servers who have MSQL and when the backup is finished i have this warning message “ Unable to truncate Microsoft SQL Server transaction logs. Details: Failed to process 'TruncateSQLLog' command. Failed to truncate SQL server transaction logs for instances: . See guest helper log.” I have search in official support and only find that the veeam account for backup must be MSQL administrator on that database, and to be local admin on that machine. I have make him database admin, but still i have this warning, and the hdd on that machine will be full soon. We have V11 Enterprise with support and so on, but because we are Public Enterprise we have bought this product from one Company in our Town. Can somebody give me some solution instruction step by step ?
These days I saw a strange error that makes every backup failed. I thought this would be interesting to share. SituationThere were a few jobs running each day. From a point in time all jobs failed. Error that was shown in console was: [Error Unhandled exception was thrown during licensing process] I checked licensing of course. All hosts were licensed using perpetual licensing. No instances were licensed separately.SolutionIt turned out to be no license problem at all. What happened was, password of the user that was used for connecting to VMware vCenter was changed. After updating the new password in Veeam Manage Credentials too, everything works fine again.
V12 Upgrade CenterV12 Upgrade Center
V12 IS HERE! Much like last year’s V11 Upgrade Center we are doing one for V12! Similar format and check back for updates, as we will have additional resources and I’ll get the latest information from the product management and support teams that should be relayed here. This text was last updated: 1-August 2023 (All subsequent updates in the Post-Publish Updates section)Pre-Installation SectionThe Release Notes should be the first thing you read: Release Notes (veeam.com) Give a read of the What’s New document: veeam_backup_whats_new The User Guides have been updated to reflect V12 at Veeam Technical Documentation UPDATED Upgrade Checklist [Thank you @Dima P. ] for: VMware Environments: Upgrade Checklist - User Guide for VMware vSphere (veeam.com) Hyper-V Environments: Upgrade Checklist - User Guide for Microsoft Hyper-V (veeam.com) For both of these scenarios, check the System Requirements section: https://helpcenter.veeam.com/docs/backup/vsphere/system_requirements.html I use a
File does not exist. Failed to open storage for read access. Failed to restore file from local backups
Hi All, I trust everyone is doing well. Please assist one of our Backup Copy is not running due to the below error. File does not exist: [********.vib].Failed to open storage for read access[******.vib]. Failed to restore file from local backups. Agent failed to process method (DataTransfer.RestoreText). Thanks in advance. :)
Hello,I have a Hyper-V host with 2012 R2 on it and already added to Veeam as a host and it was working fine.One day I found a VM backup job fail.I tried to rescan the host and found the error Access Denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))I tried to edit the host and check the credentials and found I removed the job and removed the host and tried to add it again but the same error in image above appears.I don’t know where the issue comes from. The credentials are the same didn’t change Regards,Muhammad
Hi Everyone, Vulnerabilities wait for no-one, so whilst some are enjoying a weekend off, others are patching to protect against the latest risk. Log4j. This post has two objectives. Firstly I’m sharing my write up regarding the issues I’m aware DO have an impact to VMware, secondly what does this mean to the Veeam products… First up: VMwareI don’t often dedicate a blog post to a particular security vulnerability, but since it has scored a perfect 10 CVE rating, it’s important to be aware ASAP.VMware have identified multiple products that utilise the Apache technology that are vulnerable to the Log4j vulnerability. What is this “Log4j” vulnerability?A Remote Code Execution (RCE) has been discovered in Apache’s Log4j Java Library. It is possible to insert maliciously crafted strings into fields that will be logged, which then leverages the “message lookup substitution” function of Log4j to execute code. This can be used to deploy and execute payloads, or execute commands at a heightened
This topic is replaced by the V12 Upgrade Center: Doing something new! Here in the Veeam Community Hub I thought this would be a good place for a new piece of content that gives some practical information for the upgrade process for Veeam Backup & Replication V11. We wanted to put this together here to give each of you an additional way to start the upgrade process! Watch this quick video below for an overview: Now, let’s get into the specific bits that you need to upgrade to V11! We may add sections or clarify things based on feedback, so please leave a comment below and maybe come back to the news section here for updates!Pre-Installation SectionWe recommend you review these key pieces of documentation: The Release Notes should be the first thing you read (these are with the download). Then, I recommend a good read of the What’s New document. Help Center User Guide (VMware vSphere version). Help Center User Guide (Microsoft Hyper-V version). Veeam Backup & Replication V
It feels like everyone is always trying so hard to be perfect, I’m certainly not! But I’m happy to learn from and share my mistakes. I was messing about recently with Veeam Disaster Recovery Orchestrator and made some changes to my lab, and all was fine when I shut down. A few days later I fired up the lab again, but my Veeam Backup & Replication server wouldn’t start its core “Veeam Backup Service” service. I over-engineered my response expecting it to be something far more complex than it actually was, and here’s my story. Hour 1: The Service Won’t StartI fired up my Veeam Backup & Replication server, ready to write my next blog post, uh-oh, the service won’t start! I jumped into the logs and couldn’t see anything of any note, really!This was my log, if you don’t load/can’t read images, the final three lines contained the following:[db] Minimal supported database server version is 10.0.1600.22[db] Connecting to SQL Server (CurrentUser=[NT AUTHORITY\SYSTEM], ServerInstance=[W
If you are a certified IT pro, trainer or blogger, Veeam is happy to provide you with a FREE NFR license (Not-For-Resale keys).This license allows for non production use of Veeam Availability Suite in your home lab, without any feature limitations for one year and 20 workloads (VMs/Servers/Workstations) or of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations for up to 10 users.Here is a list of IT members eligible for a free Veeam NFR license key:Veeam Certified Engineers (VMCEs) AWS Heroes AWS Community Builders AWS Heroes AWS Certified Pros Google Cloud Developer Advocates VMware vExperts VMware Certified Professionals (VCPs) VMware Certified Advanced Professionals (VCAPs) Microsoft Most Valuable Professionals (MVPs) Microsoft Most Valuable Professionals - Office 365 (MVPs) Microsoft Certified Solutions Experts (MCSEs) VMware, Microsoft, AWS trainers And more!Free NFR for Veeam Availability Suite https://go.veeam.com/free-nfr-veeam-availability-su
Happy Friday! Time for a bit of fun, what date do you think Veeam Backup & Replication v12 will release on? I’ll accept guesses for the next week, and update this post with everyone’s guesses.Rules:1 guess per personFirst come first served on guessing the date, if someone else guessed the date you want already, pick another!Submissions close 4th NovemberWinner will be announced when v12 releases! Entries:@Stabz - 12th January 2023@victorwu - 13th January firstname.lastname@example.org - 14th January 2023@JMeixner -16th January 2023@Chris.Childerhose - 18th January 2023@HangTen416 - 23rd January 2023@mkevenaar - 24th January 2023@Scott - 25th January 2023@regnor - 30th January 2023@BertrandFR - 31st January 2023@chetantikandar - 13th February 2023@Viperian - 32nd March / 1st April 2023
I have setup a new server on our network. Connected to domain, network, hyper-v installed and I am unable to add this server to the Virtual Infrastructure > Microsoft Hyper-V > Standalone Hosts > (server). I have my Veeam server trying to contact our new server and there seems to be a road block. I am running Veeam V11a trying to setup a new 2019 windows server. During the hyper-v setup process I have added the name and/or IP address, I have selected the last option (standalone) which matches the description of the new server. My credentials do work because I ran a test to setup a VM running server 2019 and I was able to set that up right away. For some reason the physical server is blocking the Veeam connection. Is there a firewall exception I need to add? I did attempt to manually add the physical server to Veeam so the agent might create its own firewall exceptions. I was unsuccessful at that as well.
Continuous Data Protection (CDP) is a new feature provided by the upcoming Veeam VBR v11 mainly addressed for Tier-1 applications that cannot deal with data loss.Announced for a long time, the CDP technology allows you to configure the RPO Per Second and this can be done leveraging vSphere API for IO Filtering (VAIO). Install the Continuous Data Protection filter to hosts First step is the installation of the CDP filter to the hosts member of the cluster. The installation takes place in the Managed Servers section under Backup Infrastructure area. Before proceeding make sure your Veeam Server has been registered in your DNS infrastructure.Once the vCenter Servers have been added to the Veeam infrastructure, right click the source side vCenter and select Manage I/O filters. Configure the CDP Proxy To leverage CDP, it is required the deployment of the new CDP Proxy to handle the data. Although you can install different roles in the chosen Windows Server, make sure CDP Proxy is not alread
Just a quick post; the latest Windows Server updates for 2012R2, 2019 and 2022 (haven’t seen 2016) can cause ReFS issues. After the installation, ReFS volumes are shown as RAW and are no longer accessible; so if you’re using ReFS for your repositories, then take be aware of this when installating the update. Besides that, those updates can also cause bootloops for domain controllers and break Hyper-V.Depending on your Windows Server version one of the following updates could have caused the issue: KB5009624, KB5009557, KB5009555 If you’re affected then removing the mentioned update should solve the issue. Don’t (!) try to repair the ReFS volume, because this could cause a dataloss.This should remind everyone why 3-2-1 for Backups is so important. Further information:https://www.bleepingcomputer.com/news/microsoft/new-windows-server-updates-cause-dc-boot-loops-break-hyper-v/https://forums.veeam.com/veeam-backup-replication-f2/beware-possible-raw-refs-volumes-after-installing-january-upd
Microsoft dropped a surprise on us today by releasing Windows Server 2022 to no fanfare at all. It’s been released today 18th August 2021, it will have mainstream support until the 13th October 2026 and will be considered end of life on the 14th October 2031 (how are we talking about the 2030’s already?!). This is evidenced in Microsoft’s updated Windows Server Release Information document.If you’re looking to grab an evaluation copy of Windows Server 2022 you can do so here. Alternatively if you have a suitable agreement with Microsoft you can also download a copy from VLSC or MSDN.Interested to learn what’s new in Windows Server 2022? You can check out Microsoft’s post on the subject here. IMPORTANT: Microsoft are making TPM 2.0 support mandatory, if you’re looking to install onto existing hardware, be sure you meet the hardware requirements. Supported Platforms Realistically it’s going to be premature to start migrating your entire environment to Windows Server 2022, but in the inte
If you wish to explore the capabilities of Veeam Backup and Replication v11A, then you probably upgrade to this version. Kindly visit the following URL for more of these capabilities/features.Here is a link to the complete guide highlighting on all the needed steps.You may be notified if there is an update of the Veeam Backup and Replication. Upon clicking on this notification, you will be redirected to the following KB (download) link. Note: I will be upgrading from Veeam v11 Build 220.127.116.119 → 18.104.22.1681.I will be downloading the new 11A ISO as shown below. If you are not prompted that an update is available, you can download the latest version of the Veeam Backup and Replication ISO from the following Veeam Backup & Replication Download page. You will be required to login in order to access the download. Before proceeding to upgrade, ensure all existing jobs are successfully completed. If there are any filed jobs, ensure to re-run them.- Also, ensure there isn't any restore s
I’ve seen this multiple times now with VMware. You cancel a task via vCenter or the ESXi UI and it just stays there hanging and nothing further happens. Normally this situation resolves itself after some time, but just last week I had a case where the task never stopped. While the Webclients weren’t really helpful in that case, we were able to cancel this task with the ESXi commandline.Warning: Interupting certain tasks, for example snapshot consolidations or Storage vMotions, can lead to issues or corrupted VMs. So only do this if you don’t have any alternatives and need the task to be canceled. And better have a backup at your hand.SolutionStart the SSH service on the ESXi host where your VM is registered Connect via SSH Query the VM ID: vim-cmd vmsvc/getallvms Query all tasks for this VM: vim-cmd vmsvc/get.tasklist “VM ID”Check the Task information: vim-cmd vimsvc/task_info “haTask….” Is the task still state still active? Note: The screenshot is just an example; the task state is s
So I had a unique support case recently, a customer using Veeam Agent for Linux with mixed success, they had one particular server that worked fine during implementation and then after a week the backups had started to immediately fail. The server was unable to load the veeamsnap module.Veeam themselves have a great article dealing with this in general and it helps resolve the majority of the cases, link here.One point I believe this article doesn’t properly discuss though is why this can happen, especially when it previously worked properly. To understand this we need to know a bit about how Veeam works with its Linux Agent.To fully understand how the Veeam Agent for Linux works, the first question we need to answer is, what is “veeamsnap”? veeamsnap is a Linux kernel module used by Veeam to create volume snapshots. Due to the huge variety of Linux systems and updates supported by Veeam, there are some pre-requisites that must be met for veeamsnap to function, these are documented her
Who are Veeam Legends?Veeam Legends are Veeam users and data protection industry experts who are passionate about technology, innovation and eager to further develop their career, while sharing their experiences with the community. As avid Veeam users, they participate in various community projects, drive local Veeam User Groups and can also influence development of Veeam products and solutions — they have real impact within the community! Apart from that, Veeam Legends are always eager to help their peers and get connected with other community members. How do I become a Veeam Legend?Join the Veeam Community Resource Hub and participate in Veeam community projects: whether you have lots of product ideas or if you are a fruitful content creator, our rewards system counts it all! You will receive points and badges for different activities within the Veeam Community Resource Hub, so watch your profile. As we have two intakes throughout the year, Veeam Legends will be announced twice per y
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