[Quicktip] Licensing error during backup

  • 10 February 2021
  • 6 comments
  • 3199 views

Userlevel 7
Badge +5
  • Veeam Legend, Veeam Vanguard
  • 499 comments

These days I saw a strange error that makes every backup failed. I thought this would be interesting to share. 

Situation

There were a few jobs running each day. From a point in time all jobs failed. Error that was shown in console was:

 

[Error Unhandled exception was thrown during licensing process]

 

I checked licensing of course. All hosts were licensed using perpetual licensing. No instances were licensed separately.

Solution

It turned out to be no license problem at all. What happened was, password of the user that was used for connecting to VMware vCenter was changed. After updating the new password in Veeam Manage Credentials too, everything works fine again.


6 comments

Userlevel 7
Badge +1

Rise your hand for who passed for this problem too!

:raised_hands_tone1:

 

Thanks for this post @vNote42.

Userlevel 7
Badge +4

When I remember correct, I have seen this error as I have used VEEAM for the first two weeks.

But as nothing else was working I suspected that the connection to the vCenter was faulty at first place.

So I did not take too much notice at this error… I was glad to get the whole thing working again.

Userlevel 6
Badge +2

It will be nice to have a more relevant error, roll up your sleeves developers.. :grinning:

Userlevel 6
Badge +2

Thanks for sharing mate

@vNote42 absolute life saver mate. Was scratching my head for ages trying to figure this out. 

Userlevel 7
Badge +2

@vNote42 Thank you. You helped me with this one :)

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