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I installed Veeam agent for Microsoft Windows on Hp Pavillion g6 Laptop of Core i5, 1 terabyte, 12 gig ram which runs on windows 10 enterprise, version 10.0.19043 with system type of x64-based pc, It was successful upon installation and a full successful backup.

When i tried to reinstall the entire system using Veeam recovery media which I created, prior to when I started the installation, I encountered an error which says

“OS disk in backup uses MBR disk. This may cause boot issues on UEFI systems”,

which I resolved using https://www.veeam.com/kb3156 which actually solved the problem of 

“OS disk in backup uses MBR disk. This may cause boot issues on UEFI systems” 

after restarting my pc, everything happens to be fine until I turned my PC off,

Upon turning my PC on again, I saw an error saying

“Choose an operating system”, Meaning that I now have two (WINDOWS 10 ENTERPRISE on volume 4)

  1. What could have caused it?
  1. How do I resolve this issue?

Thanks.

Best answer by MicoolPaul

Without seeing your exact steps I don’t know how this was caused, but you can edit the options listed within System Configuration in Windows.

Open RUN

Type in msconfig and hit enter

Then navigate to the boot tab and remove the wrong one, be VERY careful about this!

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8 comments

coolsport00
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  • May 26, 2021

@allezyyoung ...hey there. For this issue, I actually recommend reaching out to Veeam support, if you have a support agreement. Maybe someone else can chime in if they have encountered a similar issue. Otherwise, support would be your go-to.

Cheers.

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
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  • May 26, 2021
coolsport00 wrote:

@allezyyoung ...hey there. For this issue, I actually recommend reaching out to Veeam support, if you have a support agreement. Maybe someone else can chime in if they have encountered a similar issue. Otherwise, support would be your go-to.

Cheers.

thanks for your response 

 

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What version of the agent are you using.

There was an incompatibility with this Windows Version which was fixed with VBR 11 Path 20210507.
But I did not find anything about the agent.

So, Please contact support as @coolsport00  mentionend.

Jochen (Joe) Meixner | Veeam Vanguard 2024 | Veeam Legend 2021 - 2024 | Veeam Certified Architect (VMCA) | Twitter: @JoMeix | BlueSky: @jmeixner.bsky.social
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JMeixner wrote:

What version of the agent are you using.

There was an incompatibility with this Windows Version which was fixed with VBR 11 Path 20210507.
But I did not find anything about the agent.

So, Please contact support as @coolsport00  mentionend.

Veeam Agent for Microsoft Windows 5.0.0.4301 - Free Edition

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  • May 26, 2021

Without seeing your exact steps I don’t know how this was caused, but you can edit the options listed within System Configuration in Windows.

Open RUN

Type in msconfig and hit enter

Then navigate to the boot tab and remove the wrong one, be VERY careful about this!

Michael Paul - Opinions are my own and do not necessarily reflect the opinion of Veeam | https://micoolpaul.com | Mastodon: @micoolpaul@masto.nu | Bluesky: @micoolpaul.com
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MicoolPaul wrote:

Without seeing your exact steps I don’t know how this was caused, but you can edit the options listed within System Configuration in Windows.

Open RUN

Type in msconfig and hit enter

Then navigate to the boot tab and remove the wrong one, be VERY careful about this!

it has been resolved. thank you @MicoolPaul @JMeixner and @coolsport00 thank you!

To the wonderful community, thank you all.

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hello

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Ismael wrote:

hello

welcome @Ismael 

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