Today, I tried to restore a file for the Linux server, it failed and the error message was “Unable to obtain IP address for host ‘ubuntu2310”
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/f490e66b-9279-41f4-b998-eff3de30f9bb.png)
I check the Log from Restore Session, it show “Failed to mount restore point. Unable to obtain IP addresses for host ubuntu2310”
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/bf59f363-b74e-4e42-9d75-095a8c2366e0.png)
Check the DNS records and it looks good.
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/7c1a59f8-2b79-4339-a644-07a02b5820aa.png)
Ping the host from the VBR Server and it looks good as well.
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/c4407c88-c476-4cf8-a2fa-865b68f1cfb7.png)
Check the hostname from the Linux server to ensure the hostname. It has no issue.
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/28a19136-756b-4ca3-826a-70719dc38fdc.png)
Why Unable to obtain the IP address for help host the ubuntu Linux server? I solved it and the steps are as follows.
Run sudo apt update at the Linux Server.
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/f2fa5437-8e93-4654-acd0-3c587993eb82.png)
Run sudo apt-get install samba at the Linux server.
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/3d194ffe-7d29-4cac-99c0-49cbcd8ddfa0.png)
Try to re-run restore steps from the VBR console and the error has gone.
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/92235d15-1abc-4029-b63d-0c0df4052645.png)