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Veeam Backup & Replication Debug Logs

waqasali
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What is this type of issue ? Anyone, please explain.

 

 

 

Best answer by waqasali

it was resolved after reconnecting and adjusting display scaling.

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Waqas Ali

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    matheusgiovanini
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    This error is related to the Veeam console UI (WPF/Ribbon), not to the backup engine itself. It happens when the visual component tries to open or position a dropdown/menu and loses the window context, common in RDP sessions, multi-monitor setups, resolution changes, or Windows DPI issues.

     

    you can try close and reopen the Veeam console, reconmect the RDP session, temporarily set display scaling to 100%

     

    If the error persists, it’s best to open a support case with Veeam so they can review the logs in detail.

    Matheus Giuliano Giovanini | Senior Backup & Data Protection Engineer | Tape Expert | Veeam Legend | Blog: techdirectarchive.com
      Chris.Childerhose
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      ​@waqasali  - Just wanted to follow up to see if you received a response from Support to answer your question. Please mark a best answer if this is resolved including your own if needed.

      Chris Childerhose (Enterprise Architect) - VMCE+ | VMCA | VMCE | VMCE-SP | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 7* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV/VCP-VVF | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
      waqasali
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      • waqasali
      • Author
      • On the path to Greatness
      • Answer
      • June 3, 2026

      it was resolved after reconnecting and adjusting display scaling.

      Waqas Ali
        Chris.Childerhose
        Forum|alt.badge.img+23

        Great to hear you got this resolved.  👍

        Chris Childerhose (Enterprise Architect) - VMCE+ | VMCA | VMCE | VMCE-SP | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 7* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV/VCP-VVF | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
        waqasali
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        • waqasali
        • Author
        • On the path to Greatness
        • June 4, 2026

        Great to hear you got this resolved.  👍

         

         

        thank you ​@Chris.Childerhose 

        Waqas Ali
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