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Bug of updage the Veeam Enterprise Manager to v12.3.2.4165?

  • October 15, 2025
  • 14 comments
  • 416 views

CarySun
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I was trying to upgrade the Veeam Enterprise Manager to v12.3.2.4165, I noticed the version is showing 12.3.2.3617 on the Upgrade page.

I view detailed information about Enterprise Manager and its components, the Veeam Backup Enterprise Manager Service build: 12.3.2.4165

Veeam Catalog Data Service build:12.3.2.3617

Web Site Information Build: 12.3.2.3617

bugs?

14 comments

Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • 9587 comments
  • October 15, 2025

To me this should be all the same.  Maybe try an uninstall and reinstall to the same DB as a cleanup.  Otherwise support would be next step.


CarySun
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  • Author
  • Veeam Vanguard
  • 206 comments
  • October 15, 2025

To me this should be all the same.  Maybe try an uninstall and reinstall to the same DB as a cleanup.  Otherwise support would be next step.

I know they should be the same. Did you install the 12.3.2.4165 patch on your Veeam Enterprise Manager server? What are they showing? I would like to ensure that before installing the patch on the production Veeam Enterprise Manager server.


coolsport00
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  • Veeam Legend
  • 4903 comments
  • October 15, 2025

Best bet is to check with Support Cary. At the very least they'll be able to create a bug report. 


Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • 9587 comments
  • October 15, 2025

To me this should be all the same.  Maybe try an uninstall and reinstall to the same DB as a cleanup.  Otherwise support would be next step.

I know they should be the same. Did you install the 12.3.2.4165 patch on your Veeam Enterprise Manager server? What are they showing? I would like to ensure that before installing the patch on the production Veeam Enterprise Manager server.

Have not yet but we will next week.  I will update then.


Link State
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  • Veeam Legend
  • 686 comments
  • October 16, 2025

I was trying to upgrade the Veeam Enterprise Manager to v12.3.2.4165, I noticed the version is showing 12.3.2.3617 on the Upgrade page.

I view detailed information about Enterprise Manager and its components, the Veeam Backup Enterprise Manager Service build: 12.3.2.4165

Veeam Catalog Data Service build:12.3.2.3617

Web Site Information Build: 12.3.2.3617

bugs?

Did you use the patch executable or the full ISO?


Link State
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  • Veeam Legend
  • 686 comments
  • October 16, 2025

 

@CarySun  

There seems to be a problem with the EM update. Using the ISO and exe patch did not upgrade EM, as verified from the web console.

 

If I use the full ISO, it says that all components are already updated to the latest version.

 

Using this command results in an update; it is a cosmetic bug.

(Get-Item "C:\Program Files\Veeam\Backup and Replication\Enterprise Manager\Veeam.Backup.EnterpriseService.exe").VersionInfo | 
Select-Object ProductVersion, FileVersion

 


Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • 9587 comments
  • October 16, 2025

Just verified myself and as noted is cosmetic but should be reported nonetheless.


waqasali
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  • Influencer
  • 405 comments
  • October 16, 2025

thank you for sharing this. I will check this 


CarySun
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  • Author
  • Veeam Vanguard
  • 206 comments
  • October 16, 2025

I was trying to upgrade the Veeam Enterprise Manager to v12.3.2.4165, I noticed the version is showing 12.3.2.3617 on the Upgrade page.

I view detailed information about Enterprise Manager and its components, the Veeam Backup Enterprise Manager Service build: 12.3.2.4165

Veeam Catalog Data Service build:12.3.2.3617

Web Site Information Build: 12.3.2.3617

bugs?

Did you use the patch executable or the full ISO?

As you saw, I tried to upgrade it from previous versions (not 12.3.2), which supports full ISO only.


Link State
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  • Veeam Legend
  • 686 comments
  • October 16, 2025

Perhaps some components have simply not been updated here?

 


Rick Vanover
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  • RICKATRON
  • 874 comments
  • October 18, 2025

Have notified PM!


  • New Here
  • 1 comment
  • November 12, 2025

I also had issue -unable to upgrade to v12.3.2.4165 from full ISO
I’m seeing “Modify” instead of “Upgrade”  and I have confirmed that VEM Build: 12.3.2.3617
I’m using VEM and VBR on this server so I need to upgrade VEM first
for other VBRs, the patch is working good. 

I run recommend command as below. 

PS C:\Windows\system32> (Get-Item "C:\Program Files\Veeam\Backup and Replication\Enterprise Manager\Veeam.Backup.EnterpriseService.exe").VersionInfo | Select-Object ProductVersion, FileVersion

ProductVersion FileVersion
-------------- -----------
12.3.2.3617    12.3.2.3617

am i missing something? any advise? 
 

 


Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • 9587 comments
  • November 12, 2025

I also had issue -unable to upgrade to v12.3.2.4165 from full ISO
I’m seeing “Modify” instead of “Upgrade”  and I have confirmed that VEM Build: 12.3.2.3617
I’m using VEM and VBR on this server so I need to upgrade VEM first
for other VBRs, the patch is working good. 

I run recommend command as below. 

PS C:\Windows\system32> (Get-Item "C:\Program Files\Veeam\Backup and Replication\Enterprise Manager\Veeam.Backup.EnterpriseService.exe").VersionInfo | Select-Object ProductVersion, FileVersion

ProductVersion FileVersion
-------------- -----------
12.3.2.3617    12.3.2.3617

am i missing something? any advise? 
 

 

Not missing anything as the upgrade should work.  Maybe a support ticket to see if they see anything out of the ordinary?


waqasali
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  • Influencer
  • 405 comments
  • November 12, 2025

thank you for sharing this. I will check this 

 

 

 

I have successfully upgraded to the latest version with zero errors.