Question

Failed to process disk XXXXXXXXXXXXX

  • 30 November 2023
  • 4 comments
  • 498 views

Userlevel 1

Recently, in our clients it appears this error.

 

Processing disk XXXXXXXXXXXXX

Failed to process the disk XXXXXXXXX

 

And later, it retries and the backup is okay.

But I want to know how to fix that error.


4 comments

Userlevel 7
Badge +6

Is this VM Level backup via VBR or the Agent?

Userlevel 1

It’s VBR

Userlevel 7
Badge +20

Hi,

 

We’d need to see more of the log information related to the task within C:\programdata\veeam\backup\<JobName>

 

Assuming this is a VM backup job and not agent, is it always the same disk for the same VM?

Do you have multiple proxies configured? If so does it always work with one proxy VS another?

Thinking of common configuration issues that could impact this.

Userlevel 7
Badge +20

As noted by Michael more details like a screenshot or from the log directory mentioned is helpful.  This is a very generic error in Veeam so it is hard to assist.

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