Skip to main content
Solved

Email notification has stopped working

D

Test Mails via Veeam Windows free agent 5.0 work fine!

However notification after backup do never arrive anywhere.

Checked and found out, that other users encouter the same problem.

Problem started after upgrading or installing Version 5.

Hope to get a solution soon.

Regards

Michael

Best answer by Nico Losschaert

@DCC Thoaster , can you doublecheck the logs of the mail-server if the mail arrives to the mail-server or not? If not, doublecheck the Veeam logs under C:\Programdata\Veeam\Endpoint

View original
    Chris.Childerhose
    BertrandFR
    Link State
    7 people like this
    • Chris.Childerhose
      Chris.Childerhose
    • BertrandFR
      BertrandFR
    • Link State
      Link State
    • wolff.mateus
      wolff.mateus
    • Iams3le
      Iams3le
    • dloseke
      dloseke
    • Madi.Cristil
      Madi.Cristil
    Did this topic help you find an answer to your question?

    4 comments

    regnor
    Forum|alt.badge.img+14
    • regnor
    • Veeam MVP
    • 1352 comments
    • August 25, 2021

    It's hard to tell the reason why you don't get any emails. You could check the corresponding logs in your programdata folder. Or else, I would suggest that you open a case with support and let them check your notifications.

    Max M. | Systems Engineer @Veeam | VMCE/VMCA | VeeaMVP 2023 | former Legend & Vanguard
    MicoolPaul
    Nico Losschaert
    D
    3 people like this
    • MicoolPaul
      MicoolPaul
    • Nico Losschaert
      Nico Losschaert
    • D
      DCC Thoaster
    MicoolPaul
    Forum|alt.badge.img+23
    • MicoolPaul
    • 2362 comments
    • August 25, 2021
    DCC Thoaster wrote:

    Test Mails via Veeam Windows free agent 5.0 work fine!

    However notification after backup do never arrive anywhere.

    Checked and found out, that other users encouter the same problem.

    Problem started after upgrading or installing Version 5.

    Hope to get a solution soon.

    Regards

    Michael

    Veeam Agent update is scheduled for next month, fix may be with that if Veeam support are aware?

    Michael Paul - Opinions are my own and do not necessarily reflect the opinion of Veeam | https://micoolpaul.com | Mastodon: @micoolpaul@masto.nu | Bluesky: @micoolpaul.com
    Nico Losschaert
    D
    2 people like this
    • Nico Losschaert
      Nico Losschaert
    • D
      DCC Thoaster
    Nico Losschaert
    Forum|alt.badge.img+12
    • Nico Losschaert
    • On the path to Greatness
    • 681 comments
    • Answer
    • August 25, 2021

    @DCC Thoaster , can you doublecheck the logs of the mail-server if the mail arrives to the mail-server or not? If not, doublecheck the Veeam logs under C:\Programdata\Veeam\Endpoint

    #Veeam Legend 5* | VMCA 3* | VMCE 4* | VMTSP+ 2* | VMSP 2* | DCIE 2* | Loves Best Practices | Twitter : @NLosschaert
    Iams3le
    1 person likes this
    • Iams3le
      Iams3le
    Iams3le
    Forum|alt.badge.img+11
    • Iams3le
    • Veeam Legend
    • 1394 comments
    • August 26, 2021
    Nico Losschaert wrote:

    @DCC Thoaster , can you doublecheck the logs of the mail-server if the mail arrives to the mail-server or not? If not, doublecheck the Veeam logs under C:\Programdata\Veeam\Endpoint

    I agree, this is the best place to check in order to pinpoint what is actually going on.

    [Microsoft MVP | Veeam Legend (2021 -2025) | VMware vExpert 5x | Cisco Champion 3x | Object First Ace 2x]
    Nico Losschaert
    1 person likes this
    • Nico Losschaert
      Nico Losschaert

    Comment


    Terms & Conditions