Jessica has worked in the IT field in customer service, support, project management, leadership, change management, and coaching. Through the years, she has remained committed to fostering collaboration, continuous improvement, empowering teams, delivering customer-centric solutions, and driving meaningful change. Beyond her professional role, Jessica is deeply passionate about advancing women in technology. Whether through organizing networking events, leading workshops, fostering communities of practice, participating in mentorship programs, or facilitating strategic discussions, Jessica is dedicated to breaking barriers and building an equitable tech landscape to allow women to thrive in the IT industry.