Hi wondering if anyone can help with an error I am getting on a backup
I have a few hyper v VMs backing up and a couple of Windows 10 machines.
1 machine is causing a bit of hassle and was wondering if anyone has seen this before.
I see this warning message in the GUI:
26/03/2024 13:55:22 :: Collecting recovery media files Details: Access is denied
I see this in the logs:
[26.03.2024 13:57:35] <01> Error Failed to add recovery media files to the backup
[26.03.2024 13:57:35] <01> Error Failed to build WIM file at C:\WINDOWS\TEMP\oovnnf03.5ok\sources\boot.wim (System.Exception)
[26.03.2024 13:57:35] <01> Error at Veeam.Core.Common.CWimBuilder.Build(String wimPath, Int32 imageIndex, ITaskLog taskLog, ICancelFlag cancelFlag, IWimBuilderAction bootFilesExtractionAction, IWimBuilderAction adkFilesExtractionAction)
[26.03.2024 13:57:35] <01> Error at Veeam.Core.Common.CWinREFilesCollector.CollectFiles(CWimBuilderOptions options, ICancelFlag cancelFlag)
[26.03.2024 13:57:35] <01> Error at Veeam.EndPoint.CWinReArchiveCollector.CollectArchive(String path, IStopSessionSync sessControl)
[26.03.2024 13:57:35] <01> Error at Veeam.EndPoint.CWinReArchiveCollector..ctor(IStopSessionSync sessControl)
[26.03.2024 13:57:35] <01> Error at Veeam.EndPoint.CRecoveryMediaFilesBackuper.Do()
[26.03.2024 13:57:35] <01> Error at Veeam.EndPoint.CRecoveryMediaFilesBackuper.Do(CBackupTaskSession taskSess, IOibAlg oibAlg, CBackupClient sourceClient, IBackupRepositoryClient repositoryClient, IStopSessionSync sessControl, CRepositoryAccessor repositoryAccessor, Boolean agentsDisableReCollectionWarning)
[26.03.2024 13:57:35] <01> Error Failed to copy file 'C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Recovery.exe' (System.Exception)
[26.03.2024 13:57:35] <01> Error at Veeam.Core.Common.CCopyAdditionalFilesAction.CopyFiles(CWimAdditionalFile[] additionalFiles, String mountPoint, ICancelFlag cancelFlag, Boolean searchInWinSXS, Boolean throwException)
[26.03.2024 13:57:35] <01> Error at Veeam.Core.Common.CCopyAdditionalFilesAction.Do(CWimBuilderOptions options, String mountPoint, ITaskLog taskLog, ICancelFlag cancelFlag)
[26.03.2024 13:57:35] <01> Error at Veeam.Core.Common.CWimBuilder.Build(String wimPath, Int32 imageIndex, ITaskLog taskLog, ICancelFlag cancelFlag, IWimBuilderAction bootFilesExtractionAction, IWimBuilderAction adkFilesExtractionAction)
[26.03.2024 13:57:35] <01> Error Access is denied (System.UnauthorizedAccessException)
[26.03.2024 13:57:35] <01> Error at Veeam.Backup.Common.LongPathCommon.CopyFile(String source, String target)
[26.03.2024 13:57:35] <01> Error at Veeam.Core.Common.CCopyAdditionalFilesAction.CopyFiles(CWimAdditionalFile[] additionalFiles, String mountPoint, ICancelFlag cancelFlag, Boolean searchInWinSXS, Boolean throwException)
[26.03.2024 13:57:35] <01> Warning Collecting recovery media files Details: Access is denied
Thanks in advance for any help,
Joe