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Veeam V13 tries to synchronize update settings to delete server

  • October 30, 2025
  • 5 comments
  • 44 views

I get the error 

“30.10.2025 09:52:47 Error    [veeam-infra.infra.local] Failed to synchronize update settings. Error: Cannot provide with host's certificates - PhysicalHost does not exist for host 'veeam-infra.infra.local'
                             b4634265-9228-4a5e-9d95-2c12313e89c6”

This server has already removed from veeam configuration. Powershell-command “get-vbrserver” does not return this server… 

How do I fix this?


 

5 comments

Mildur
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  • Influencer
  • 1070 comments
  • October 30, 2025

Hi Georg

 

I strongly recommend to contact our customer support team.

Database modification may be required if Veeam Updater still thinks that the managed server exists.

 

Thank you,

Fabian


coolsport00
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  • Veeam Legend
  • 4903 comments
  • October 30, 2025

Of course agree with Fabian here, especially cuz v13 isn’t fully GA yet either. Keep us posted what you find out ​@Georg Brunner 


waqasali
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  • Influencer
  • 405 comments
  • October 30, 2025

I get the error 

“30.10.2025 09:52:47 Error    [veeam-infra.infra.local] Failed to synchronize update settings. Error: Cannot provide with host's certificates - PhysicalHost does not exist for host 'veeam-infra.infra.local'
                             b4634265-9228-4a5e-9d95-2c12313e89c6”

This server has already removed from veeam configuration. Powershell-command “get-vbrserver” does not return this server… 

How do I fix this?


 

 

was it resolve or not yet? 


  • Author
  • New Here
  • 1 comment
  • November 10, 2025

Reply from Veeam Support:

(...) Please forgive the delay in getting back to you, I have checked this internally and unfortunately it seems to be a known issue with our V13, this has been reported to our R&D and they have an internal thread dedicated to solving this but regrettably no ETA for the fix at the moment.

 


coolsport00
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  • Veeam Legend
  • 4903 comments
  • November 10, 2025

Thanks for the update ​@Georg Brunner