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I keep getting the error when with the Windows Backup Agent:

“Veeam Endpoint Backup is already running for user *MyUsernameImCurrentlyLoggetInWith* “

When I try to edit the job currently running. 

But no other users are logged in or accessing the app. 

I have tried deleting the job. Now I can’t make a new one. Rebooting, of course. Shutting down the App and the Service. Uninstalling and reinstalling. Resetting the DB. Deleting the config folders in ProgramData and Windows Program Files. 

And I keep getting the error. Like something is still left on the machine, with a setting that is causing he fault. 

Ideas?? 

How do I completely remove everything from the Veeam Agent from the machine and start over?

 

 

Hi ​@koraltop,

Does any VBR (Veeam Backup & Replication) instance manage your workstation backup or do you use the standalone mode with the Windows Agent?

 

My suggestions would be a reboot and a re-installation. Deleting the software via control panel and manually deleting folders (maybe regkey structures as well) should do the job.

 

You should at this point consider involving Veeam Support (even possible if you run the free edition, based on best effort).

 

Best

Lukas


Hi Lukas. 
Yes, it is the stand-alone version. No Veeam-server is involved. 
I have tried uninstalling and deleting any and all Veeam files I could find, and reinstalling. 
The error persists. 
When I try to create a new job, I get the same error. 
I have tried creating a support ticket (yes, it is the free version). So far no response. 

Best regards,

Allan


Yep...agree with Lukas here. Uninistall via Programs and Features. After uninstall, go into Program Files, Program Files (x86), and ProgramData folders and if you see any leftover Veeam folders of any kind, manually delete. Go into services.msc and if you see any Veeam services still there, open a cmd prompt and type in: sc delete <service-name> for each Veeam service listed. Lastly, open up the registry editor (regedit) and go into HKey Local Machine (HKLM) > Software, and any Veeam keys...delete.

Then, try a reinstall of VAW and see if you still get the error. Also as Lukas stated..you can contact Veeam Support..even with Community/Free Edition, so recommend doing so.

Best.