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VBR 13 software appliance, no WebUI

  • December 21, 2025
  • 11 comments
  • 58 views

In my home lab I want to experiment with the new Veeam VBR v13 appliance. On one hand to try it out before migrating at the organization I work for, on the other hand because I love to try new things out and thinker with it. 

So I use the ISO deployment method to deploy on a virtual machine on Proxmox PVE, that is a supported scenario as I read in the documentation. I go through the installation procedure, slightly annoyed that I can’t select a keyboard layout and have to type a difficult password on the wrong layout, but I can manage that 😉. On my first attempt I’ve set a static IP and a simple hostname (not FQDN) and disabled IPv6. I’ve chosen not to create a security officer account, since it’s just me anyways. The option is there to skip, so I assume it’s supported. After completing the process, I can access the host management on port 10443 just fine using IP address or using the hostname(created a DNS record for it). However the normal webUI on port 443 is not responding, it just gives a timeout without an error. I tried different browsers, I even tried curl or lynx, it just times out.

This is a simple 1 network setup, with the PC in the same network as the Hypervisor and the created virtual machine (fine for a home lab). The host management webUI (10443) works, so network is fine. When accessing the console I can login and enable SSH, that also works fine. When I check with “ss -tulpen | grep :443” I see an nginx process listening on 0.0.0.0:443. I assume the firewall on the appliance is blocking the connection, but I can’t manipulate that. I tried rebooting the appliance to no avail. Tried changing the hostname, enabling ipv6, to no avail.

So, I presumed it had something to do with the static network configuration on the appliance. So I started over and beforehand made a reservation on the DHCP server. This time during install I left the network settings on DHCP, set a FQDN hostname and did not change the timeservers but did change the timezone. After completing the process again, the same situation is presented. WebUI (443) doesn’t work, host management (10443) does.

Is it just me? Am I doing something wrong here? I would love to know. Thanks

 

11 comments

Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • December 21, 2025

Did you check the services to ensure all are running?


coolsport00
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  • Veeam Legend
  • December 22, 2025

Hi ​@SG83 -

If what Chris suggests doesn’t work…
Not sure if this pertains to your exact situation or not...but worth at least checking. I found in the Forums, someone post a somewhat similar behavior as you’re experiencing. It appears the user in the Forums post downloaded and used the VIA (Veeam Infrastructure Appliance) ISO and not the VSA (Veeam Software Appliance) ISO. Is this the case with you maybe?

https://forums.veeam.com/veeam-backup-replication-f2/webinterface-and-console-not-working-t100178.html


lukas.k
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  • Influencer
  • December 22, 2025

Hi ​@SG83 -

If what Chris suggests doesn’t work…
Not sure if this pertains to your exact situation or not...but worth at least checking. I found in the Forums, someone post a somewhat similar behavior as you’re experiencing. It appears the user in the Forums post downloaded and used the VIA (Veeam Infrastructure Appliance) ISO and not the VSA (Veeam Software Appliance) ISO. Is this the case with you maybe?

https://forums.veeam.com/veeam-backup-replication-f2/webinterface-and-console-not-working-t100178.html

That was my first thought as well. I case that doesn’t work maybe you can simply reboot the machine or try to redeploy it and enable the security officer during the setup.

Please keep in mind that even though you’ll be the only admin / user in your lab you need the SO specifically for different actions so you won’t get around enabling that user anyways.


Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • December 22, 2025

Hi ​@SG83 -

If what Chris suggests doesn’t work…
Not sure if this pertains to your exact situation or not...but worth at least checking. I found in the Forums, someone post a somewhat similar behavior as you’re experiencing. It appears the user in the Forums post downloaded and used the VIA (Veeam Infrastructure Appliance) ISO and not the VSA (Veeam Software Appliance) ISO. Is this the case with you maybe?

https://forums.veeam.com/veeam-backup-replication-f2/webinterface-and-console-not-working-t100178.html

That was my first thought as well. I case that doesn’t work maybe you can simply reboot the machine or try to redeploy it and enable the security officer during the setup.

Please keep in mind that even though you’ll be the only admin / user in your lab you need the SO specifically for different actions so you won’t get around enabling that user anyways.

You technically can skip the SO user so it is not mandatory but absolutely recommended for best practice.


lukas.k
Forum|alt.badge.img+13
  • Influencer
  • December 22, 2025

Hi ​@SG83 -

If what Chris suggests doesn’t work…
Not sure if this pertains to your exact situation or not...but worth at least checking. I found in the Forums, someone post a somewhat similar behavior as you’re experiencing. It appears the user in the Forums post downloaded and used the VIA (Veeam Infrastructure Appliance) ISO and not the VSA (Veeam Software Appliance) ISO. Is this the case with you maybe?

https://forums.veeam.com/veeam-backup-replication-f2/webinterface-and-console-not-working-t100178.html

That was my first thought as well. I case that doesn’t work maybe you can simply reboot the machine or try to redeploy it and enable the security officer during the setup.

Please keep in mind that even though you’ll be the only admin / user in your lab you need the SO specifically for different actions so you won’t get around enabling that user anyways.

You technically can skip the SO user so it is not mandatory but absolutely recommended for best practice.

Oh never tried that yet actually. Can you perform every task even without the SO enabled? So if you wan’t to grant accesses etc. that would normally require the SO - does it work without?


Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • December 22, 2025

Hi ​@SG83 -

If what Chris suggests doesn’t work…
Not sure if this pertains to your exact situation or not...but worth at least checking. I found in the Forums, someone post a somewhat similar behavior as you’re experiencing. It appears the user in the Forums post downloaded and used the VIA (Veeam Infrastructure Appliance) ISO and not the VSA (Veeam Software Appliance) ISO. Is this the case with you maybe?

https://forums.veeam.com/veeam-backup-replication-f2/webinterface-and-console-not-working-t100178.html

That was my first thought as well. I case that doesn’t work maybe you can simply reboot the machine or try to redeploy it and enable the security officer during the setup.

Please keep in mind that even though you’ll be the only admin / user in your lab you need the SO specifically for different actions so you won’t get around enabling that user anyways.

You technically can skip the SO user so it is not mandatory but absolutely recommended for best practice.

Oh never tried that yet actually. Can you perform every task even without the SO enabled? So if you wan’t to grant accesses etc. that would normally require the SO - does it work without?

Yes it does and it is actually easier. 😂 


lukas.k
Forum|alt.badge.img+13
  • Influencer
  • December 22, 2025

Hi ​@SG83 -

If what Chris suggests doesn’t work…
Not sure if this pertains to your exact situation or not...but worth at least checking. I found in the Forums, someone post a somewhat similar behavior as you’re experiencing. It appears the user in the Forums post downloaded and used the VIA (Veeam Infrastructure Appliance) ISO and not the VSA (Veeam Software Appliance) ISO. Is this the case with you maybe?

https://forums.veeam.com/veeam-backup-replication-f2/webinterface-and-console-not-working-t100178.html

That was my first thought as well. I case that doesn’t work maybe you can simply reboot the machine or try to redeploy it and enable the security officer during the setup.

Please keep in mind that even though you’ll be the only admin / user in your lab you need the SO specifically for different actions so you won’t get around enabling that user anyways.

You technically can skip the SO user so it is not mandatory but absolutely recommended for best practice.

Oh never tried that yet actually. Can you perform every task even without the SO enabled? So if you wan’t to grant accesses etc. that would normally require the SO - does it work without?

Yes it does and it is actually easier. 😂 

Never tried that - great to know. Makes lab-life a lot easier I guess 😂

Thank you Chris!


Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • December 22, 2025

Yes labbing is much easier for sure without it.


  • Author
  • New Here
  • December 23, 2025

I have tried to add responses 2 times already, but they are all stuck in the moderation queue.


  • Author
  • New Here
  • December 23, 2025

I give up, another answer stuck in the moderation queue.


Marcel.K
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  • Veeam Legend
  • December 24, 2025

I wouldn't say, that appliance is blocking port 443.

First, i will try to setup from scratch.

Maybe you have already reserved port, so try to connect on 443 from different endpoints or instal there instrad of this appliance Linux or Windows to test if really is working this connection.