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How do I set up my backup so that the Rescan doesn't fail?

  • May 28, 2025
  • 7 comments
  • 119 views
K
  • Kent
  • New Here
  • 2 comments

I'm trying to set up a job to backup my Windows 11 laptop.

I'm using the Community edition of Veeam Backup and Replication 12, and I'm running the job as  admin. Everything fails, but the Rescan fails first. I’ve set up the job on my laptop as follows: The Job Mode is Server/Managed by Agent, the computer is localhost, I chose File level backup to backup a single folder as a test, but eventually it will be the entire laptop. The backup destination is a shared folder on my NAS that the backup user can fully access. What am I doing wrong? I’m backing up a simple laptop, not a VM. I see reference to an agent, but I don’t see where to download or configure it.

I really do like using Veeam. It was working fine for years on the previous Windows 10 laptop, and version 6.3.1.1074 is working fine on my other Windows 10 laptop. I hope that you can help me with my issues.

Best answer by Chris.Childerhose

Are you running VBR directly on Windows 11?  It is not recommended nor a best practice to run on a client OS but rather a Server OS.

Have you checked the version matrix to ensure it is supported?  You are probably best using the Agent to back up to the NAS instead of VBR in my humble opinion.  I have a lab where I do have VBR but still use the Agent for my Win11 laptop and point it to a repo on the VBR which is backed by a Synology NAS.

    7 comments

    Chris.Childerhose
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    • Chris.Childerhose
    • Veeam Legend, Veeam Vanguard
    • 9538 comments
    • Answer
    • May 28, 2025

    Are you running VBR directly on Windows 11?  It is not recommended nor a best practice to run on a client OS but rather a Server OS.

    Have you checked the version matrix to ensure it is supported?  You are probably best using the Agent to back up to the NAS instead of VBR in my humble opinion.  I have a lab where I do have VBR but still use the Agent for my Win11 laptop and point it to a repo on the VBR which is backed by a Synology NAS.

    Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
    matheusgiovanini
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    Some points to check:

    Are the credentials used truly administrative? Try with .\Administrator if needed.

    Firewall or antivirus may be blocking RPC, WMI, or SMB communication.

    Is the DNS name resolving correctly? Avoid using “localhost” — prefer the actual hostname.

    The Veeam Installer Service may have failed to install properly (check Event Viewer logs).

    NTLM authentication errors — some Windows 11 security policies might block this.

    Let me know if you'd like help analyzing logs or troubleshooting the agent installation.

    Matheus Giovanini | Senior Backup Analyst | Veeam Legend | Blog: techdirectarchive.com
    coolsport00
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    • coolsport00
    • Veeam Legend
    • 4891 comments
    • May 28, 2025

    Hi ​@Kent -

    I think if you’re using Veeam Community Edition..it’s overkill. You should be using the Veeam Agent for Windows Free Edition, downloadable here:
    https://www.veeam.com/products/free/microsoft-windows.html

    And here’s the User Guide, which you should follow:
    https://helpcenter.veeam.com/docs/agentforwindows/userguide/installation_process.html?ver=60

    Hard to fully help without seeing what you’re doing, but hopefully those 2 things above can get you started.

    Let us know.

    Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
    K
    • Kent
    • Author
    • New Here
    • 2 comments
    • May 28, 2025

    It does seem like I was mixing up my terminology a bit. Not that you mention it, VBR does sound like overkill for my setup. I’ll give Veeam Agent for Windows a try and let you all know what I find.

    Thanks for your responses.

    coolsport00
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    • coolsport00
    • Veeam Legend
    • 4891 comments
    • May 28, 2025

    Sure...no problem. Agent for Windows should be what you’re looking for.

    Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
    Chris.Childerhose
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    • Chris.Childerhose
    • Veeam Legend, Veeam Vanguard
    • 9538 comments
    • May 28, 2025

    Happy to help and let us know how it goes.  Agent will do well for you.

    Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
    K
    • Kent
    • Author
    • New Here
    • 2 comments
    • May 29, 2025

    Thank you all very much. Switching to the Agent did the trick. I should have seen the words “Veeam Agent” on the version that I’ve been using, but when I looked at the download page, “Veeam Backup and Replication” seemed to be the correct one. Thank you again.

    coolsport00
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    • coolsport00
    • Veeam Legend
    • 4891 comments
    • May 29, 2025

    Glad to help and get you working 👍🏻 ​@Kent 

    Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00


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