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Fixing “Windows recovery image file not found” in Veeam Agent Backup Jobs

  • December 16, 2025
  • 6 comments
  • 29 views
waqasali
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Hi Community,

 

During Veeam Agent backup, you may see:

 

Collecting recovery media files. Details: Windows recovery image file not found

 

This means Windows Recovery Environment (WinRE) is missing or disabled.

 

Solution: Work for me this morning.

Run on target VM. 

reagentc /setreimage /path C:\Windows\System32\Recovery; reagentc /enable!--scriptorendfragment-->!--scriptorstartfragment-->

 

Note: If WinRE files or the recovery partition are missing, you can ignore this warning backup is valid.

(See diagram below for quick steps.)

 

 

 

Waqas Ali
Chris.Childerhose
Andanet
B

6 comments

waqasali
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  • waqasali
  • Author
  • On the path to Greatness
  • December 16, 2025

Suppress the Warning (If Recovery Media is Not Needed). If you do not require recovery media, you can suppress the warning by setting the following registry value on the target VM.

 

•    Path: HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Endpoint Backup
•    Name: DisableRECollection
•    Type: DWORD
•    Value: 1

After making this change, restart the Veeam Agent for Windows service. and run backup again and see the result with success.

 

 

Waqas Ali
wolff.mateus
Chris.Childerhose
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  • Chris.Childerhose
  • Veeam Legend, Veeam Vanguard
  • December 16, 2025

Never had this but interesting fix.  Thanks for sharing.

Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
wolff.mateus
coolsport00
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  • coolsport00
  • Veeam Legend
  • December 16, 2025

I haven’t had that happen either...but I’ve recently started removing recovery partitions on systems (as I need to, not proactively) since I really don’t need them, and if I need to resize a partition...I’m able to (cuz those recovery and/or health partitions tend to be congruent to the OS partition causing resizing not feasible until those ‘other’ partitions are deleted).

Thanks for sharing your solution.

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
wolff.mateus
waqasali
Forum|alt.badge.img+4
  • waqasali
  • Author
  • On the path to Greatness
  • December 16, 2025

Never had this but interesting fix.  Thanks for sharing.

 

 

You are welcome Chris. 

Waqas Ali
wolff.mateus
waqasali
Forum|alt.badge.img+4
  • waqasali
  • Author
  • On the path to Greatness
  • December 16, 2025

I haven’t had that happen either...but I’ve recently started removing recovery partitions on systems (as I need to, not proactively) since I really don’t need them, and if I need to resize a partition...I’m able to (cuz those recovery and/or health partitions tend to be congruent to the OS partition causing resizing not feasible until those ‘other’ partitions are deleted).

Thanks for sharing your solution.

 

 

you are welcome ​@coolsport00  

Waqas Ali
wolff.mateus
waqasali
Forum|alt.badge.img+4
  • waqasali
  • Author
  • On the path to Greatness
  • December 16, 2025

I’m fully satisfied to suppress the Warning, and this is the best approach. 

 

 

Waqas Ali
wolff.mateus
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