Unable to Add Windows Veeam Components into Veeam Software Appliance

Veeam has recently released Veeam Software Appliance. During my lab setup, I’ve tried to add an additional veeam component like Windows proxy server, windows repository, application aware, etc & encountered an error message

“KDC has no support for encryption type”

Here is my workaround to add windows veeam component into Veeam Software Appliance.

• Method 1: Using credential
• Method 2: Use certificate based authentication

Method 1: Using Credential

Error 1: KDC has no support for encryption type

Using Veeam to add windows veeam component into Veeam Software Appliance (VSA)

Condition:

1. Windows VM joined to domain
2. Use format
   1. username@domain.local
   2. Domain.local\username

Unsupported: Local computer on workgroup

Error 2 when using incorrect format. “Cannot find the specified domain”

Incorrect format

• Domain\username

Resolution for Method 1: Use credential

1. Go to Active Directory User & Computer mmc
2. Select your service account [we are using veeamsvc account], right click and select Properties
3. Under Account tab, go to Account options

Tick the following options

1. This account support Kerberos AES 128 bit encryption
2. This account support Kerberos AES 256 bit encryption

Next, on the windows VM, add service account “veeamsvc” into Local Administrator Group

Retry to use “Connect using local administrator credentials”

Format:

Domain.local\veeamsvc

Complete the wizard to add veeam components.

Method 2: Use Certificate Based Authentication [useful for local computer under workgroup]

1. Go to Veeam Backup Console
2. Click on Inventory workspace
3. On the Physical and Cloud Infrastructure, click “ Create Veeam Deployment Kit” icon on ribbon

3.After create the package, transfer the Deployment Kit to Windows VM & install 2 package from DeploymentKit\Windows\ folder

• VeeamInstallerSvc.msi
• VeeamOpenSSlFips.v3.0.0.msi

4.Go to Folder Windows\Veeam\Backup using command line and execute these 2 command

Command 1:

VeeamDeploymentSvc.exe –install-server-certificate C:\Windows\Veeam\Backup\certs\server-cert.pem - - key C:\Windows\Veeam\Backup\certs\server-key.pem

Command 2

VeeamDeploymentSvc.exe –install-certificate C:\Windows\Veeam\Backup\certs\clients-cert.pem

5.Restart the veeam service/ reboot the server

Try add again the veeam components using “ Connect using certificate based authentication”

Hope this guide help