Exporting Restore Point fails | Veeam Community Resource Hub

Hello,

I’m trying to setup backup policies, but almost all policy runs fail at the action “Exporting RestorePoint” with the following error:

cause:
  cause:
    cause:
      message: 's"{"message":"Failed to export snapshot
        data","function":"kasten.io/k10/kio/exec/phases/phase.(*artifactCopier).convertSnapshots.func1","linenumber":408,"file":"kasten.io/k10/kio/exec/phases/phase/copy_snapshots.go:408","fields":i{"name":"type","value":"CSI"},{"name":"id","value":"k10-csi-snap-rttwnskswscjph98"}],"cause":{"message":"Error
        creating portable
        snapshot","function":"kasten.io/k10/kio/exec/phases/phase.(*gvcConverter).Convert","linenumber":1178,"file":"kasten.io/k10/kio/exec/phases/phase/copy_snapshots.go:1178","cause":{"message":"ActionSet
        Failed","function":"kasten.io/k10/kio/kanister.(*Operation).Execute","linenumber":114,"file":"kasten.io/k10/kio/kanister/operation.go:114","fields":i{"name":"message","value":"{\"message\":\"Failed
        while waiting for Pod to be
        ready\",\"function\":\"kasten.io/k10/kio/kanister/function.copyVolumeDataPodFunc.func1\",\"linenumber\":153,\"file\":\"kasten.io/k10/kio/kanister/function/copy_volume_data.go:153\",\"fields\":e{\"name\":\"pod\",\"value\":\"copy-vol-data-hmrkf\"}],\"cause\":{\"message\":\"Pod
        did not transition into running state.
        Timeout:15m0s  Namespace:kasten-io, Name:copy-vol-data-hmrkf: Context
        done while polling: context deadline
        exceeded\"}}"},{"name":"actionSet","value":{"metadata":{"name":"k10-copy-k10-persistentvolumeclaim-generic-volume-2.0.20-ksls25","generateName":"k10-copy-k10-persistentvolumeclaim-generic-volume-2.0.20-kanister-pvc-2vd75-kasten-io-pvc-","namespace":"kasten-io","uid":"39748042-0502-43ff-90c5-10878d20a150","resourceVersion":"399477","generation":4,"creationTimestamp":"2022-06-02T10:02:25Z","labels":{"kanister.io/JobID":"ec558fa4-e258-11ec-abba-76c5584997a1"},"managedFields":i{"manager":"Go-http-client","operation":"Update","apiVersion":"cr.kanister.io/v1alpha1","time":"2022-06-02T10:02:25Z","fieldsType":"FieldsV1","fieldsV1":{"f:metadata":{"f:generateName":{},"f:labels":{".":{},"f:kanister.io/JobID":{}}},"f:spec":{".":{},"f:actions":{}},"f:status":{".":{},"f:actions":{},"f:error":{".":{},"f:message":{}},"f:state":{}}}}]},"spec":{"actions":t{"name":"copy","object":{"apiVersion":"","group":"","resource":"","kind":"pvc","name":"kanister-pvc-2vd75","namespace":"kasten-io"},"blueprint":"k10-persistentvolumeclaim-generic-volume-2.0.20","secrets":{"artifactKey":{"apiVersion":"","group":"","resource":"","kind":"secret","name":"k10-content-store-passphrase-m7w2w","namespace":"kasten-io"}},"profile":{"apiVersion":"v1alpha1","group":"","resource":"","kind":"profile","name":"kanister-portable-copy-f2x6p","namespace":"kasten-io"},"podOverride":{"securityContext":{"runAsNonRoot":false,"runAsUser":0},"tolerations":t{"effect":"NoExecute","key":"node.kubernetes.io/not-ready","operator":"Exists","tolerationSeconds":300},{"effect":"NoExecute","key":"node.kubernetes.io/unreachable","operator":"Exists","tolerationSeconds":300}]},"options":{"hostName":"6cd5aec8-5bdb-4d73-a5a3-04f01e6427b0.acid-postgres-cluster.pgdata-acid-postgres-cluster-1","objectStorePath":"repo/6cd5aec8-5bdb-4d73-a5a3-04f01e6427b0/","pvcRepository":"repo/6cd5aec8-5bdb-4d73-a5a3-04f01e6427b0/","userName":"k10-admin"},"preferredVersion":"v1.0.0-alpha"}]},"status":{"state":"failed","actions":t{"name":"copy","object":{"apiVersion":"","group":"","resource":"","kind":"pvc","name":"kanister-pvc-2vd75","namespace":"kasten-io"},"blueprint":"k10-persistentvolumeclaim-generic-volume-2.0.20","phases":h{"name":"copyToObjectStore","state":"failed"}],"artifacts":{"snapshot":{"keyValue":{"backupIdentifier":"{{
        .Phases.copyToObjectStore.Output.backupID }}","backupPath":"{{
        .Phases.copyToObjectStore.Output.backupRoot }}","funcVersion":"{{
        .Phases.copyToObjectStore.Output.version }}","objectStorePath":"{{
        .Options.pvcRepository }}","phySize":"{{
        .Phases.copyToObjectStore.Output.phySize }}","size":"{{
        .Phases.copyToObjectStore.Output.size
        }}"}}},"deferPhase":{"name":"","state":""}}],"error":{"message":"{\"message\":\"Failed
        while waiting for Pod to be
        ready\",\"function\":\"kasten.io/k10/kio/kanister/function.copyVolumeDataPodFunc.func1\",\"linenumber\":153,\"file\":\"kasten.io/k10/kio/kanister/function/copy_volume_data.go:153\",\"fields\":e{\"name\":\"pod\",\"value\":\"copy-vol-data-hmrkf\"}],\"cause\":{\"message\":\"Pod
        did not transition into running state.
        Timeout:15m0s  Namespace:kasten-io, Name:copy-vol-data-hmrkf: Context
        done while polling: context deadline
        exceeded\"}}"}}}}]}}}","{"message":"Failed to export snapshot
        data","function":"kasten.io/k10/kio/exec/phases/phase.(*artifactCopier).convertSnapshots.func1","linenumber":408,"file":"kasten.io/k10/kio/exec/phases/phase/copy_snapshots.go:408","fields":i{"name":"type","value":"CSI"},{"name":"id","value":"k10-csi-snap-6plgr82jtrwhzwwf"}],"cause":{"message":"Error
        creating portable
        snapshot","function":"kasten.io/k10/kio/exec/phases/phase.(*gvcConverter).Convert","linenumber":1178,"file":"kasten.io/k10/kio/exec/phases/phase/copy_snapshots.go:1178","cause":{"message":"ActionSet
        Failed","function":"kasten.io/k10/kio/kanister.(*Operation).Execute","linenumber":114,"file":"kasten.io/k10/kio/kanister/operation.go:114","fields":i{"name":"message","value":"{\"message\":\"Failed
        while waiting for Pod to be
        ready\",\"function\":\"kasten.io/k10/kio/kanister/function.copyVolumeDataPodFunc.func1\",\"linenumber\":153,\"file\":\"kasten.io/k10/kio/kanister/function/copy_volume_data.go:153\",\"fields\":e{\"name\":\"pod\",\"value\":\"copy-vol-data-xbzgg\"}],\"cause\":{\"message\":\"Pod
        did not transition into running state.
        Timeout:15m0s  Namespace:kasten-io, Name:copy-vol-data-xbzgg: context
        deadline
        exceeded\"}}"},{"name":"actionSet","value":{"metadata":{"name":"k10-copy-k10-persistentvolumeclaim-generic-volume-2.0.20-kmp9lp","generateName":"k10-copy-k10-persistentvolumeclaim-generic-volume-2.0.20-kanister-pvc-qfxrw-kasten-io-pvc-","namespace":"kasten-io","uid":"224b6da6-5ba5-4b6d-9562-d5151e5ae335","resourceVersion":"399489","generation":4,"creationTimestamp":"2022-06-02T10:02:25Z","labels":{"kanister.io/JobID":"ec558fa4-e258-11ec-abba-76c5584997a1"},"managedFields":i{"manager":"Go-http-client","operation":"Update","apiVersion":"cr.kanister.io/v1alpha1","time":"2022-06-02T10:02:25Z","fieldsType":"FieldsV1","fieldsV1":{"f:metadata":{"f:generateName":{},"f:labels":{".":{},"f:kanister.io/JobID":{}}},"f:spec":{".":{},"f:actions":{}},"f:status":{".":{},"f:actions":{},"f:error":{".":{},"f:message":{}},"f:state":{}}}}]},"spec":{"actions":t{"name":"copy","object":{"apiVersion":"","group":"","resource":"","kind":"pvc","name":"kanister-pvc-qfxrw","namespace":"kasten-io"},"blueprint":"k10-persistentvolumeclaim-generic-volume-2.0.20","secrets":{"artifactKey":{"apiVersion":"","group":"","resource":"","kind":"secret","name":"k10-content-store-passphrase-4zckf","namespace":"kasten-io"}},"profile":{"apiVersion":"v1alpha1","group":"","resource":"","kind":"profile","name":"kanister-portable-copy-f2x6p","namespace":"kasten-io"},"podOverride":{"securityContext":{"runAsNonRoot":false,"runAsUser":0},"tolerations":t{"effect":"NoExecute","key":"node.kubernetes.io/not-ready","operator":"Exists","tolerationSeconds":300},{"effect":"NoExecute","key":"node.kubernetes.io/unreachable","operator":"Exists","tolerationSeconds":300}]},"options":{"hostName":"6cd5aec8-5bdb-4d73-a5a3-04f01e6427b0.acid-postgres-cluster.pgdata-acid-postgres-cluster-2","objectStorePath":"repo/6cd5aec8-5bdb-4d73-a5a3-04f01e6427b0/","pvcRepository":"repo/6cd5aec8-5bdb-4d73-a5a3-04f01e6427b0/","userName":"k10-admin"},"preferredVersion":"v1.0.0-alpha"}]},"status":{"state":"failed","actions":t{"name":"copy","object":{"apiVersion":"","group":"","resource":"","kind":"pvc","name":"kanister-pvc-qfxrw","namespace":"kasten-io"},"blueprint":"k10-persistentvolumeclaim-generic-volume-2.0.20","phases":h{"name":"copyToObjectStore","state":"failed"}],"artifacts":{"snapshot":{"keyValue":{"backupIdentifier":"{{
        .Phases.copyToObjectStore.Output.backupID }}","backupPath":"{{
        .Phases.copyToObjectStore.Output.backupRoot }}","funcVersion":"{{
        .Phases.copyToObjectStore.Output.version }}","objectStorePath":"{{
        .Options.pvcRepository }}","phySize":"{{
        .Phases.copyToObjectStore.Output.phySize }}","size":"{{
        .Phases.copyToObjectStore.Output.size
        }}"}}},"deferPhase":{"name":"","state":""}}],"error":{"message":"{\"message\":\"Failed
        while waiting for Pod to be
        ready\",\"function\":\"kasten.io/k10/kio/kanister/function.copyVolumeDataPodFunc.func1\",\"linenumber\":153,\"file\":\"kasten.io/k10/kio/kanister/function/copy_volume_data.go:153\",\"fields\":e{\"name\":\"pod\",\"value\":\"copy-vol-data-xbzgg\"}],\"cause\":{\"message\":\"Pod
        did not transition into running state.
        Timeout:15m0s  Namespace:kasten-io, Name:copy-vol-data-xbzgg: context
        deadline exceeded\"}}"}}}}]}}}","{"message":"Failed to export snapshot
        data","function":"kasten.io/k10/kio/exec/phases/phase.(*artifactCopier).convertSnapshots.func1","linenumber":408,"file":"kasten.io/k10/kio/exec/phases/phase/copy_snapshots.go:408","fields":i{"name":"type","value":"CSI"},{"name":"id","value":"k10-csi-snap-d8ngsfjr4l9hkk5t"}],"cause":{"message":"Error
        creating portable
        snapshot","function":"kasten.io/k10/kio/exec/phases/phase.(*gvcConverter).Convert","linenumber":1178,"file":"kasten.io/k10/kio/exec/phases/phase/copy_snapshots.go:1178","cause":{"message":"ActionSet
        Failed","function":"kasten.io/k10/kio/kanister.(*Operation).Execute","linenumber":114,"file":"kasten.io/k10/kio/kanister/operation.go:114","fields":i{"name":"message","value":"{\"message\":\"Failed
        while waiting for Pod to be
        ready\",\"function\":\"kasten.io/k10/kio/kanister/function.copyVolumeDataPodFunc.func1\",\"linenumber\":153,\"file\":\"kasten.io/k10/kio/kanister/function/copy_volume_data.go:153\",\"fields\":e{\"name\":\"pod\",\"value\":\"copy-vol-data-2fsh7\"}],\"cause\":{\"message\":\"Pod
        did not transition into running state.
        Timeout:15m0s  Namespace:kasten-io, Name:copy-vol-data-2fsh7: context
        deadline
        exceeded\"}}"},{"name":"actionSet","value":{"metadata":{"name":"k10-copy-k10-persistentvolumeclaim-generic-volume-2.0.20-k8r9rv","generateName":"k10-copy-k10-persistentvolumeclaim-generic-volume-2.0.20-kanister-pvc-qpzlt-kasten-io-pvc-","namespace":"kasten-io","uid":"3ada599a-6c69-4e25-9dae-cfdb4dda1879","resourceVersion":"399506","generation":4,"creationTimestamp":"2022-06-02T10:02:26Z","labels":{"kanister.io/JobID":"ec558fa4-e258-11ec-abba-76c5584997a1"},"managedFields":i{"manager":"Go-http-client","operation":"Update","apiVersion":"cr.kanister.io/v1alpha1","time":"2022-06-02T10:02:26Z","fieldsType":"FieldsV1","fieldsV1":{"f:metadata":{"f:generateName":{},"f:labels":{".":{},"f:kanister.io/JobID":{}}},"f:spec":{".":{},"f:actions":{}},"f:status":{".":{},"f:actions":{},"f:error":{".":{},"f:message":{}},"f:state":{}}}}]},"spec":{"actions":t{"name":"copy","object":{"apiVersion":"","group":"","resource":"","kind":"pvc","name":"kanister-pvc-qpzlt","namespace":"kasten-io"},"blueprint":"k10-persistentvolumeclaim-generic-volume-2.0.20","secrets":{"artifactKey":{"apiVersion":"","group":"","resource":"","kind":"secret","name":"k10-content-store-passphrase-r9xjg","namespace":"kasten-io"}},"profile":{"apiVersion":"v1alpha1","group":"","resource":"","kind":"profile","name":"kanister-portable-copy-f2x6p","namespace":"kasten-io"},"podOverride":{"securityContext":{"runAsNonRoot":false,"runAsUser":0},"tolerations":t{"effect":"NoExecute","key":"node.kubernetes.io/not-ready","operator":"Exists","tolerationSeconds":300},{"effect":"NoExecute","key":"node.kubernetes.io/unreachable","operator":"Exists","tolerationSeconds":300}]},"options":{"hostName":"6cd5aec8-5bdb-4d73-a5a3-04f01e6427b0.acid-postgres-cluster.pgdata-acid-postgres-cluster-0","objectStorePath":"repo/6cd5aec8-5bdb-4d73-a5a3-04f01e6427b0/","pvcRepository":"repo/6cd5aec8-5bdb-4d73-a5a3-04f01e6427b0/","userName":"k10-admin"},"preferredVersion":"v1.0.0-alpha"}]},"status":{"state":"failed","actions":t{"name":"copy","object":{"apiVersion":"","group":"","resource":"","kind":"pvc","name":"kanister-pvc-qpzlt","namespace":"kasten-io"},"blueprint":"k10-persistentvolumeclaim-generic-volume-2.0.20","phases":h{"name":"copyToObjectStore","state":"failed"}],"artifacts":{"snapshot":{"keyValue":{"backupIdentifier":"{{
        .Phases.copyToObjectStore.Output.backupID }}","backupPath":"{{
        .Phases.copyToObjectStore.Output.backupRoot }}","funcVersion":"{{
        .Phases.copyToObjectStore.Output.version }}","objectStorePath":"{{
        .Options.pvcRepository }}","phySize":"{{
        .Phases.copyToObjectStore.Output.phySize }}","size":"{{
        .Phases.copyToObjectStore.Output.size
        }}"}}},"deferPhase":{"name":"","state":""}}],"error":{"message":"{\"message\":\"Failed
        while waiting for Pod to be
        ready\",\"function\":\"kasten.io/k10/kio/kanister/function.copyVolumeDataPodFunc.func1\",\"linenumber\":153,\"file\":\"kasten.io/k10/kio/kanister/function/copy_volume_data.go:153\",\"fields\":e{\"name\":\"pod\",\"value\":\"copy-vol-data-2fsh7\"}],\"cause\":{\"message\":\"Pod
        did not transition into running state.
        Timeout:15m0s  Namespace:kasten-io, Name:copy-vol-data-2fsh7: context
        deadline exceeded\"}}"}}}}]}}}"]'
    file: kasten.io/k10/kio/exec/phases/phase/copy_snapshots.go:146
    function: kasten.io/k10/kio/exec/phases/phase.(*artifactCopier).Copy
    linenumber: 146
    message: Error converting snapshots
  file: kasten.io/k10/kio/exec/phases/phase/export.go:138
  function: kasten.io/k10/kio/exec/phases/phase.(*exportRestorePointPhase).Run
  linenumber: 138
  message: Failed to copy artifacts
message: Job failed to be executed
fields: i]

If I check the PVCs in the kasten-io namespace, I see that there are some PVCs stuck in Pending with the following message:

Name:          kanister-pvc-8trnj
Namespace:     kasten-io
StorageClass:  rook-ceph-block
Status:        Pending
Volume:
Labels:        <none>
Annotations:   volume.beta.kubernetes.io/storage-provisioner: rook-ceph.rbd.csi.ceph.com
Finalizers:    rkubernetes.io/pvc-protection]
Capacity:
Access Modes:
VolumeMode:    Filesystem
DataSource:
  APIGroup:  snapshot.storage.k8s.io
  Kind:      VolumeSnapshot
  Name:      snapshot-copy-9qqdbn56
Used By:     copy-vol-data-mmbhd
Events:
  Type     Reason                Age                     From                                                                                                       Message
  ----     ------                ----                    ----                                                                                                       -------
  Normal   ExternalProvisioning  2m48s (x26 over 8m45s)  persistentvolume-controller                                                                                waiting for a volume to be created, either by external provisioner "rook-ceph.rbd.csi.ceph.com" or manually created by system administrator
  Normal   Provisioning          15s (x12 over 8m45s)    rook-ceph.rbd.csi.ceph.com_csi-rbdplugin-provisioner-d8bcc5fc4-bc7kd_44ea7e16-68f8-4506-bc45-928559eaf606  External provisioner is provisioning volume for claim "kasten-io/kanister-pvc-8trnj"
  Warning  ProvisioningFailed    15s (x12 over 8m45s)    rook-ceph.rbd.csi.ceph.com_csi-rbdplugin-provisioner-d8bcc5fc4-bc7kd_44ea7e16-68f8-4506-bc45-928559eaf606  failed to provision volume with StorageClass "rook-ceph-block": error getting handle for DataSource Type VolumeSnapshot by Name snapshot-copy-9qqdbn56: error getting snapshot snapshot-copy-9qqdbn56 from api server: the server could not find the requested resource (get volumesnapshots.snapshot.storage.k8s.io snapshot-copy-9qqdbn56)

However the snapshot exists:

Name:         snapshot-copy-9qqdbn56
Namespace:    kasten-io
Labels:       <none>
Annotations:  <none>
API Version:  snapshot.storage.k8s.io/v1
Kind:         VolumeSnapshot
Metadata:
  Creation Timestamp:  2022-06-02T10:17:57Z
  Finalizers:
    snapshot.storage.kubernetes.io/volumesnapshot-as-source-protection
  Generation:  1
  Managed Fields:
    API Version:  snapshot.storage.k8s.io/v1
    Fields Type:  FieldsV1
    fieldsV1:
      f:spec:
        .:
        f:source:
          .:
          f:volumeSnapshotContentName:
        f:volumeSnapshotClassName:
    Manager:      executor-server
    Operation:    Update
    Time:         2022-06-02T10:17:57Z
    API Version:  snapshot.storage.k8s.io/v1
    Fields Type:  FieldsV1
    fieldsV1:
      f:metadata:
        f:finalizers:
      f:status:
        .:
        f:boundVolumeSnapshotContentName:
        f:creationTime:
        f:readyToUse:
        f:restoreSize:
    Manager:         snapshot-controller
    Operation:       Update
    Time:            2022-06-02T10:17:57Z
  Resource Version:  399711
  UID:               e7b7e672-8569-481c-9bd0-7f8c6d6fc60c
Spec:
  Source:
    Volume Snapshot Content Name:  snapshot-copy-9qqdbn56-content-a42450dc-b3d6-4ee2-99c3-3a0d3ea0cb5a
  Volume Snapshot Class Name:      k10-clone-csi-rbdplugin-snapclass
Status:
  Bound Volume Snapshot Content Name:  snapshot-copy-9qqdbn56-content-a42450dc-b3d6-4ee2-99c3-3a0d3ea0cb5a
  Creation Time:                       2022-06-02T10:17:56Z
  Ready To Use:                        true
  Restore Size:                        0
Events:
  Type    Reason           Age    From                 Message
  ----    ------           ----   ----                 -------
  Normal  SnapshotCreated  9m48s  snapshot-controller  Snapshot kasten-io/snapshot-copy-9qqdbn56 was successfully created by the CSI dr
  Normal  SnapshotReady    9m48s  snapshot-controller  Snapshot kasten-io/snapshot-copy-9qqdbn56 is ready to use.

There are also a few jobs, where the export is working:

The preflight-check was successful as well:

Kubernetes Version Check:
  Valid kubernetes version (v1.20.15)  -  OK

RBAC Check:
  Kubernetes RBAC is enabled  -  OK

Aggregated Layer Check:
  The Kubernetes Aggregated Layer is enabled  -  OK

W0602 10:29:06.839593       7 warnings.go:70] storage.k8s.io/v1beta1 CSIDriver is deprecated in v1.19+, unavailable in v1.22+; use stor                                                                                                                                                                                                                       age.k8s.io/v1 CSIDriver
CSI Capabilities Check:
  Using CSI GroupVersion snapshot.storage.k8s.io/v1  -  OK

W0602 10:29:07.943947       7 warnings.go:70] storage.k8s.io/v1beta1 CSIDriver is deprecated in v1.19+, unavailable in v1.22+; use stor                                                                                                                                                                                                                       age.k8s.io/v1 CSIDriver
W0602 10:29:07.945922       7 warnings.go:70] storage.k8s.io/v1beta1 CSIDriver is deprecated in v1.19+, unavailable in v1.22+; use stor                                                                                                                                                                                                                       age.k8s.io/v1 CSIDriver
W0602 10:29:07.947792       7 warnings.go:70] storage.k8s.io/v1beta1 CSIDriver is deprecated in v1.19+, unavailable in v1.22+; use stor                                                                                                                                                                                                                       age.k8s.io/v1 CSIDriver
W0602 10:29:09.143837       7 warnings.go:70] storage.k8s.io/v1beta1 CSIDriver is deprecated in v1.19+, unavailable in v1.22+; use stor                                                                                                                                                                                                                       age.k8s.io/v1 CSIDriver
W0602 10:29:09.193755       7 warnings.go:70] storage.k8s.io/v1beta1 CSIDriver is deprecated in v1.19+, unavailable in v1.22+; use stor                                                                                                                                                                                                                       age.k8s.io/v1 CSIDriver
W0602 10:29:09.243422       7 warnings.go:70] storage.k8s.io/v1beta1 CSIDriver is deprecated in v1.19+, unavailable in v1.22+; use stor                                                                                                                                                                                                                       age.k8s.io/v1 CSIDriver
Validating Provisioners:
rook-ceph.rbd.csi.ceph.com:
  Is a CSI Provisioner  -  OK
  Storage Classes:
    rook-ceph-block
      Valid Storage Class  -  OK
  Volume Snapshot Classes:
    csi-rbdplugin-snapclass
      Has k10.kasten.io/is-snapshot-class annotation set to true  -  OK
      Has deletionPolicy 'Delete'  -  OK
    k10-clone-csi-rbdplugin-snapclass

rook-ceph.cephfs.csi.ceph.com:
  Is a CSI Provisioner  -  OK
  Storage Classes:
    rook-ceph-fs
      Valid Storage Class  -  OK
  Volume Snapshot Classes:
    csi-cephfsplugin-snapclass
      Has k10.kasten.io/is-snapshot-class annotation set to true  -  OK
      Has deletionPolicy 'Delete'  -  OK

Validate Generic Volume Snapshot:
  Pod Created successfully  -  OK
  GVS Backup command executed successfully  -  OK
  Pod deleted successfully  -  OK

Thanks for your help in advance

Page 1 / 1

I accidently chose the wrong category. Can someone move this to the Kasten K10 Support category?

Thank you.

@Rick Vanover or @Madi.Cristil should be able to move the category to Kasten K10 Support for you!

Thank you, @MicoolPaul !

@SBE , that was moved to Kasten K10 Support! :)

Hello SBE,

Could you please provide the results of the command below when you are running the snapshot with export.

kubectl describe po copy-vol-data-xxxxx -n kasten-io

There should be a pod that is failing during the exporting.

Thanks

Emmanuel

Hi Emmanuel,

thanks for your reply. The pod is in pending state because of the PVC:

Name:         copy-vol-data-h82qb
Namespace:    kasten-io
Priority:     0
Node:         <none>
Labels:       createdBy=kanister
Annotations:  <none>
Status:       Pending
IP:
IPs:          <none>
Containers:
  container:
    Image:      ghcr.io/kanisterio/kanister-tools:0.79.0
    Port:       <none>
    Host Port:  <none>
    Command:
      bash
      -c
      tail -f /dev/null
    Environment:  <none>
    Mounts:
      /mnt/vol_data/kanister-pvc-pjg5k from vol-kanister-pvc-pjg5k (rw)
      /var/run/secrets/kubernetes.io/serviceaccount from k10-k10-token-r5x57 (ro)
Conditions:
  Type           Status
  PodScheduled   False
Volumes:
  vol-kanister-pvc-pjg5k:
    Type:       PersistentVolumeClaim (a reference to a PersistentVolumeClaim in the same namespace)
    ClaimName:  kanister-pvc-pjg5k
    ReadOnly:   false
  k10-k10-token-r5x57:
    Type:        Secret (a volume populated by a Secret)
    SecretName:  k10-k10-token-r5x57
    Optional:    false
QoS Class:       BestEffort
Node-Selectors:  <none>
Tolerations:     node.kubernetes.io/not-ready:NoExecute op=Exists for 300s
                 node.kubernetes.io/unreachable:NoExecute op=Exists for 300s
Events:
  Type     Reason            Age    From               Message
  ----     ------            ----   ----               -------
  Warning  FailedScheduling  2m19s  default-scheduler  0/9 nodes are available: 9 pod has unbound immediate PersistentVolumeClaims.
  Warning  FailedScheduling  2m19s  default-scheduler  0/9 nodes are available: 9 pod has unbound immediate PersistentVolumeClaims.

I have the same issue - any ideas?

Hello @SBE

After looking over the described above, this looks to be related to a lack of resources available on all of your nodes to start the new copy-vol pod during exporting. You may need to increase resources of the nodes or add a node (or two) based on the node's resources.

This may help with understanding K10 requirements. “https://docs.kasten.io/latest/operating/footprint.html#requirement-guidelines”

Thanks

Emmanuel

Hi @EBrockman ,

I am a colleague of SBE.
Looking at his Cluster I can see that lots of CPU/Memory is free.

kubectl top nodes

NAME       CPU(cores)   CPU%   MEMORY(bytes)   MEMORY%
m1         378m         9%     2902Mi          18%
m2         132m         3%     2240Mi          14%
m3         130m         3%     1916Mi          12%
w1         219m         2%     5092Mi          7%
w2         791m         9%     10812Mi         16%
w3         494m         6%     12732Mi         19%
w4         511m         6%     8555Mi          13%
w5         646m         8%     8676Mi          13%
w6         372m         4%     12725Mi         19%

The Pods do not specify how much they request, but each worker has 8CPU and 64GB memory.
Your link states that 4 Cores and 5GB Memory should be enough, that should fit easily on every single node of the cluster.

Hello @JTI , @SBE .

Since it needs more investigation I would recommend please if you can open a trial case and upload your debug logs in the case so we can have a better look.

Also what you can try is create a PVC using the snapshot created as a source manually and see how much time it takes to be bound and ready.

Regards
Fernando R.

Hello @JTI @SBE

I am believing the issue is related to your Storage configuration. As you can see above in the PVC describe “waiting for a volume to be created, either by external provisioner "rook-ceph.rbd.csi.ceph.com" or manually created by system administrator" this is a sign that the storage is not able to provision a PV for the PVC. You might want to check events in the kasten-io namespace, to verify on your storage side why the PV are not being created.

Thanks

Emmanuel

Hello,

sorry for the late response, I was on vacation.

@EBrockman I checked the events, but there are no further informations.

@FRubens I opened a case and uploaded the debug logs.

Hello @FRubens

I figured out the problem:

The automatically created PVC is not correct, but I’m not sure whos fault this is. The APIGroup is not correct. It is missing the /v1.

Here is a describe from the PVC, which is getting created automatically and is not working as intended.

Name:          kanister-pvc-28c52
Namespace:     kasten-io
StorageClass:  rook-ceph-block
Status:        Pending
Volume:
Labels:        <none>
Annotations:   volume.beta.kubernetes.io/storage-provisioner: rook-ceph.rbd.csi.ceph.com
Finalizers:     kubernetes.io/pvc-protection]
Capacity:
Access Modes:
VolumeMode:    Filesystem
DataSource:
  APIGroup:  snapshot.storage.k8s.io
  Kind:      VolumeSnapshot
  Name:      snapshot-copy-7z29k2r6
Used By:     copy-vol-data-sk9qs
Events:
  Type     Reason                Age                   From                                                                                                       Message
  ----     ------                ----                  ----                                                                                                       -------
  Normal   ExternalProvisioning  3m57s (x26 over 10m)  persistentvolume-controller                                                                                waiting for a volume to be created, either by external provisioner "rook-ceph.rbd.csi.ceph.com" or manually created by system administrator
  Normal   Provisioning          100s (x11 over 10m)   rook-ceph.rbd.csi.ceph.com_csi-rbdplugin-provisioner-d8bcc5fc4-99hw5_b2d92ce7-3ff4-4707-a5dd-f1ab0072e35e  External provisioner is provisioning volume for claim "kasten-io/kanister-pvc-28c52"
  Warning  ProvisioningFailed    100s (x11 over 10m)   rook-ceph.rbd.csi.ceph.com_csi-rbdplugin-provisioner-d8bcc5fc4-99hw5_b2d92ce7-3ff4-4707-a5dd-f1ab0072e35e  failed to provision volume with StorageClass "rook-ceph-block": error getting handle for DataSource Type VolumeSnapshot by Name snapshot-copy-7z29k2r6: error getting snapshot snapshot-copy-7z29k2r6 from api server: the server could not find the requested resource (get volumesnapshots.snapshot.storage.k8s.io snapshot-copy-7z29k2r6)

If I create the PVC manually with APIGroup set to snapshot.storage.k8s.io/v1 like this:

apiVersion: v1
kind: PersistentVolumeClaim
metadata:
  name: kanister-pvc
  namespace: kasten-io
spec:
  accessModes:
  - ReadWriteOnce
  dataSource:
    apiGroup: snapshot.storage.k8s.io/v1
    kind: VolumeSnapshot
    name: snapshot-copy-7z29k2r6
  resources:
    requests:
      storage: "10737418240"
  storageClassName: rook-ceph-block
  volumeMode: Filesystem

the provisioning succeedes.

Hello @SBE

I am sorry, when looking for events you would have to grab them quickly after doing the failed task. Events only last for 1 hour by default. Also, this looks to be a storage issue if PVC are not able to be created. I would recommend taking a look into the csi-provisioner logs.

Thanks

Emmanuel

@SBE nice work! I’ve stumbled on the same missing v1 issue. How did you go about fixing it?

Comment

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded