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10/17/2023 11:31:26 PM :: Error: Access is denied. RPC function call failed. Function name: [GetSvcVersion]. Target machine: X:6160].


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I have already enter the password in Manage server but that did not resolve the issue

Best answer by coolsport00

Hi @csaha77 - can you share a screenshot of where you’re getting the error? What process are you trying to do? Add a server? Back up a VM? Agent? Etc...

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Chris.Childerhose
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What specifically are you trying to do? What operation?

Need a few more details and screenshots if you can as this is very vague to even guess what to do.


MicoolPaul
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Hi, I would run test-netconnection -computername <ServerName> -Port 6160

 

to the server, see if that connects successfully. If that works I would take a packet capture on the destination server to confirm that the server receives the packet, and if it replies I would do a packet capture on the source to see if the packet makes a return trip.


coolsport00
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As @Chris.Childerhose mentions...need more specific details what you’re trying to accomplish. If you’re trying to add a server to Veeam, make sure your credentials are correct, and use the correct format: DOMAIN\Username, then pwd; or LOCAL_HOST_NAME\Username, then pwd. If you do use a host not on the domain, you may need to change your registry settings to be able to have a local admin user connect to your server.


CarySun
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  • Veeam Vanguard
  • October 18, 2023

@csaha77 There are many situations to cause these issues. You can follow the link to troubleshoot it.

https://www.veeam.com/kb2065

https://www.veeam.com/kb4444?ad=in-text-link

 


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  • Comes here often
  • October 18, 2023

Configuration were already set for the vsphere host but the job showed error message today. So I enter the password in managed server but that did not resolve the issue


coolsport00
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Hi @csaha77 - can you share a screenshot of where you’re getting the error? What process are you trying to do? Add a server? Back up a VM? Agent? Etc...


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  • Comes here often
  • October 20, 2023

We resolved this issue by changing administrator password in Backup repository. 


coolsport00
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Ah, ok. Glad to hear you got it sorted!


coolsport00 wrote:

Hi @csaha77 - can you share a screenshot of where you’re getting the error? What process are you trying to do? Add a server? Back up a VM? Agent? Etc...

Hi @coolsport00 - please I got the same error but with Target machine: X:11731] 

 

I'm trying to add a server (its workgroup) and the credential is right, the firewall is allowed and in some cases in troubleshooting I disabled it and the same error still appears,

kindly I would like your advise about this situation  


Chris.Childerhose
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MohamedSameh wrote:
coolsport00 wrote:

Hi @csaha77 - can you share a screenshot of where you’re getting the error? What process are you trying to do? Add a server? Back up a VM? Agent? Etc...

Hi @coolsport00 - please I got the same error but with Target machine: X:11731] 

 

I'm trying to add a server (its workgroup) and the credential is right, the firewall is allowed and in some cases in troubleshooting I disabled it and the same error still appears,

kindly I would like your advise about this situation  

Did you look at the resolution the OP posted above that fixed the issue?


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