Hello,
We have a user who has left the company, and their last backup on VBM365 is from 25/01. The issue is that we don't have any restore points, even though we have a retention policy of 7 years.
What do you think could be the problem?
Thank you.
Solved
Missing Restore Points for Departed User
Best answer by Mildur
I assume you started the restore with right click on the backup job?
Right click on backup job only shows backups from objects which are still processed by this backup job. A deleted user is not processed anymore.
You can still restore data from deleted M365 users. But you must start the restore with right click on the Organization.
https://helpcenter.veeam.com/docs/vbo365/guide/vbo_exploring_single_organization.html?ver=70
Best,
Fabian
+12I assume you started the restore with right click on the backup job?
Right click on backup job only shows backups from objects which are still processed by this backup job. A deleted user is not processed anymore.
You can still restore data from deleted M365 users. But you must start the restore with right click on the Organization.
https://helpcenter.veeam.com/docs/vbo365/guide/vbo_exploring_single_organization.html?ver=70
Best,
Fabian
Hello,
Thank you, Fabian, for your response.
I confirm that I initiated the restore by right-clicking on the organization.
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