Skip to main content

I’m experiencing an identical issue to this post on the latest version of Veeam B&R and Veeam Agent for Windows.  I’m creating a new post to learn if there is another option besides simply disabling the CBT driver.

Veeam B&R Version: 12.1.2.172

Veeam Agent for Windows Version: 6.1.2.134

Windows Version: Windows 10 Pro 22H2 19045.4713

Problematic Device: Amazon Kindle Paperwhite 5

Error: SYSTEM THREAD EXCEPTION NOT HANDLED

Failed: VeeamVolumeCT.sys

In contrast to the original post, I cannot bypass this issue by leaving the device connected during boot.  Windows immediately returns the BSOD - or GSOD in my case - and experiences a boot loop.

Uninstalling the CBT driver from Veeam B&R removes the issue but the implications of this solution are less than ideal as the Veeam CBT driver should be in use.

I had previously upgraded the Veeam Agent from Veeam B&R.  I completely uninstalled and reinstalled the Veeam Agent and the issue has been resolved.


Great to hear you resolved the issue. 👍


Thanks for sharing your solution @dubyu 


Comment