Running Linux Mint Mate 20.3. Successful weekly backups for several years. Today forgot to connect b/u medium when starting veeam, got “warning” message in the “success” column. Tried exiting and restarting backup with medium connected, got another warning message.
Not sure what to do next.
Ok...it appears Veeam doesn’t offer support for free Linux Agent; only for paid versions:
https://helpcenter.veeam.com/docs/agentforlinux/userguide/support.html?ver=60
I guess only the Windows Free Agent is best-effort Support provided.
You may be able to find assistance from Veeam Product Mgmt on the Veeam Forums, although I will say...they are adament about that site not being a Support forum (truth be told..neither is the Community Hub). But maybe the PMs there can help. Also, I know you said the Agent was working for a while...but keep in mind (yes, I know I’ve mentioned twice, but it is needing re-mentioned), Linux Mint is not officially supported for Veeam Linux Agent. So, any assistance, beit from Support or the Forums. you would probably run into some struggles there.
You select this when opening a case
You will then see this once selected
You select this when opening a case
You will then see this once selected
Haven’t found that screen. Where?
Open a support case on veeam.com website. That is where you select the product which will be the free version of Linux Agent as noted in the screenshot.
You need an account to login for support cases by the way.
Yes, logged into account. Tabbed back to Veeam support, this time that box labelled Severity instead now asks for version, etc. Will follow the prompts and see what happens.
Yes, logged into account. Tabbed back to Veeam support, this time that box labelled Severity instead now asks for version, etc. Will follow the prompts and see what happens.
Ok good to hear. That should get the ticket created for you.
Ok good to hear. That should get the ticket created for you.
Ticket created. We’ll see what transpires.
Ok good to hear. That should get the ticket created for you.
Ticket created. We’ll see what transpires.
Keep in mind free products are best effort support and via email only. Hopefully you can get an answer.
Ok good to hear. That should get the ticket created for you.
Ticket created. We’ll see what transpires.
Nice! Hopefully they can get back with you. Would be curious what they say.
Nice! Hopefully they can get back with you. Would be curious what they say.
Thanks for your help. coolsport’s as well. I’ve spent a piece of my life on this, but if it’s still a problem I can run backups within the OS and move them to an external disk.
Ironically- this was to be the last backup with the old OS before installing a new one, Mint Mate 22. They both have a backup option now, including both files and apps.
I spent time trying to make this work because I’ll be faced with the same project on the new OS. Veeam would be more convenient, but only if I can make it work!
Veeam installed several times before- this hang-up is new this time around- must have been added in a Veeam update.
Nice! Hopefully they can get back with you. Would be curious what they say.
Thanks for your help. coolsport’s as well. I’ve spent a piece of my life on this, but if it’s still a problem I can run backups within the OS and move them to an external disk.
Ironically- this was to be the last backup with the old OS before installing a new one, Mint Mate 22. They both have a backup option now, including both files and apps.
I spent time trying to make this work because I’ll be faced with the same project on the new OS. Veeam would be more convenient, but only if I can make it work!
Veeam installed several times before- this hang-up is new this time around- must have been added in a Veeam update.
Not a problem at all we are here to help as much as we can. Keep us posted on answers.
No problem
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