Running Linux Mint Mate 20.3. Successful weekly backups for several years. Today forgot to connect b/u medium when starting veeam, got “warning” message in the “success” column. Tried exiting and restarting backup with medium connected, got another warning message.
Not sure what to do next.
+20Ok...it appears Veeam doesn’t offer support for free Linux Agent; only for paid versions:
https://helpcenter.veeam.com/docs/agentforlinux/userguide/support.html?ver=60
I guess only the Windows Free Agent is best-effort Support provided.
You may be able to find assistance from Veeam Product Mgmt on the Veeam Forums, although I will say...they are adament about that site not being a Support forum (truth be told..neither is the Community Hub). But maybe the PMs there can help. Also, I know you said the Agent was working for a while...but keep in mind (yes, I know I’ve mentioned twice, but it is needing re-mentioned), Linux Mint is not officially supported for Veeam Linux Agent. So, any assistance, beit from Support or the Forums. you would probably run into some struggles there.
+21You select this when opening a case
You will then see this once selected
You select this when opening a case
You will then see this once selected
Haven’t found that screen. Where?
+21Open a support case on veeam.com website. That is where you select the product which will be the free version of Linux Agent as noted in the screenshot.
You need an account to login for support cases by the way.
Yes, logged into account. Tabbed back to Veeam support, this time that box labelled Severity instead now asks for version, etc. Will follow the prompts and see what happens.
+21Yes, logged into account. Tabbed back to Veeam support, this time that box labelled Severity instead now asks for version, etc. Will follow the prompts and see what happens.
Ok good to hear. That should get the ticket created for you.
Ok good to hear. That should get the ticket created for you.
Ticket created. We’ll see what transpires.
+21
Ok good to hear. That should get the ticket created for you.
Ticket created. We’ll see what transpires.
Keep in mind free products are best effort support and via email only. Hopefully you can get an answer.
+20
Ok good to hear. That should get the ticket created for you.
Ticket created. We’ll see what transpires.
Nice! Hopefully they can get back with you. Would be curious what they say.
Nice! Hopefully they can get back with you. Would be curious what they say.
Thanks for your help. coolsport’s as well. I’ve spent a piece of my life on this, but if it’s still a problem I can run backups within the OS and move them to an external disk.
Ironically- this was to be the last backup with the old OS before installing a new one, Mint Mate 22. They both have a backup option now, including both files and apps.
I spent time trying to make this work because I’ll be faced with the same project on the new OS. Veeam would be more convenient, but only if I can make it work!
Veeam installed several times before- this hang-up is new this time around- must have been added in a Veeam update.
+21Nice! Hopefully they can get back with you. Would be curious what they say.
Thanks for your help. coolsport’s as well. I’ve spent a piece of my life on this, but if it’s still a problem I can run backups within the OS and move them to an external disk.
Ironically- this was to be the last backup with the old OS before installing a new one, Mint Mate 22. They both have a backup option now, including both files and apps.
I spent time trying to make this work because I’ll be faced with the same project on the new OS. Veeam would be more convenient, but only if I can make it work!
Veeam installed several times before- this hang-up is new this time around- must have been added in a Veeam update.
Not a problem at all we are here to help as much as we can. Keep us posted on answers.
+20No problem
OP here. This situation has metastasized into a larger issue, going back to square one of a new OS install as soon as I save files, apps, bookmarks, etc. from this one. But a question- if I do a Veeam backup on this Mint 20.3 OS, can I use it to restore any of the above on the new OS, which will be Mint 22?
+20Again
Again
Yes, I understood that previously. But Mint is debian, Ubuntu- based, and I’ve been using it for years now in successive Mint OS backups.
So, let me ask this- in Ubuntu, which is specifically supported, can a Veeam backup be restored to a different Ubuntu OS?
+20I’ve not tried that personally. If you’re talking about just restoring files and not the whole OS I would guess a high confidence percentage it would restore ok. If you had some kind of free hypervisor solution you could create an Ubuntu or some other Lnx OS VM and test restore to it to see.
Success- Veeam now running as before. Shortly expect to update the OS, will reinstall Veeam then.
While Veeam does not specifically mention Linux Mint distros, Mint is Debian based, derived from Ubuntu, both of which are supported. I’m aware of other Mint users who run Veeam.
+20Glad to hear
+21Great to hear you got it working.
Well, chapter 2 of this odyssey- As mentioned, got Veeam working in the old OS, ran a backup to verify, all okey-jake. Now have new OS installed (Linux Mint Mate 22) with newest release of Veeam Free installed (6.2.0.101) but cannot open for setup. In the old system, the command <sudo veeam> opened the configuration sequence, but in the new OS, that input returns an error message:
steve@steve-OptiPlex-5060:~$ sudo veeam
[sudo] password for steve:
No such file or directory
Failed to connect: /var/tmp/veeam/socket/veeamservice.sock.
Failed to connect to veeamservice daemon.
steve@steve-OptiPlex-5060:~$
Tried naming the target <veeam_6.2.0.101> which is the current install. Need to know syntax to direct terminal to the program.
+20veeamconfig ui work? I really suggest using the User Guide, if you haven’t look at it yet. If that doesn’t work, not sure sure as veeam and veeamconfig ui are the cmds listed (at what has worked for me)
https://helpcenter.veeam.com/docs/agentforlinux/userguide/val_first_steps.html?ver=60
Looked on the Veeam site, couldn’t find the user guide for 6.2. I assume it’s different from the paid version?
+21Looked on the Veeam site, couldn’t find the user guide for 6.2. I assume it’s different from the paid version?
It should be the same regardless if paid or CE edition.
Thanks, I’ll go back and look. BTW- your suggested input returned the same error message. Installation confirmed in Synaptic. Might try a reinstall.
Found the manuals. Back at this tomorrow, hopefully. Again my thanks.
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