We have been using VCC for two years. We keep a couple of months on performance storage and use GFS to move data to the archive storage. The provider uses Wasabi for archive storage (news to us). We have never had the need to restore from archive until this week. After trying for two days the provider (a Veeam Platinum provider) has told us they must move the entire archive (app 160 TB , copy jobs from ten office locations) to their local repo, have us restore, and then move it back. Honestly the process is very concerning and we were never told of this.
My question is has anyone else experienced this? Is this normal? Is the move of data down and back up to archive reliable (since we can’t test restores once its back there)?
Any suggestions would be greatly appreciated since I am very concerned about the integrity of our firms cloud backups.
Also has anyone moved providers? Is there a migration process or similar?
Best answer by MicoolPaulView original