VBR - getting error "WARN|Cannot set valid data length for '\\192.168.1.21\BR_SERVER02_CDRIVE\ABJ_SERVER02_CDRIVE\192.168.1.15\ABJ_SERVER02_CDRIVE - 192.168.1.15D2024-05-28T180719_2F0E.vbk' to 8388608, error 50: The request is not supported."
Hello, Thanks,
I did a fresh install of VBR on a new machine, using freshly downloaded, latest .iso
i did a succesful agent backup of MACH94.
Then I tried to agent backup SERVER02 and that failed. “5/28/2024 6:08:33 PM :: Error: The specified path is invalid.
Error: in [VctSetCtStorePath] at step [3] Agent failed to process method {VeeamVolumeCt.SetUserStorePath}“
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@asdffdsa6132 -
Do you have any double spaces in the file path?
Another option is to look at the logs in the C:\ProgramData\Veeam\Backup\<job-name>.log file to see if anything more descriptive stands out about the issue.
At the very least, you can open a case with Veeam Support.
Also @asdffdsa6132 -
I saw in the VBR v12 Release Notes, “VM virtual disk file and configuration file names cannot exceed 128 symbols”. I think your path name in your post title has more than the allowed characters.
@coolsport00, thanks, good suggestion, tho not sure if that is the issue. note: i am able to run a backup job on another local machine. Just cannot backup SERVER02
“VM virtual disk file and configuration file names cannot exceed 128 symbols”. note: VBR is able to create the .vbm and .vbk files for SERVER02
“Another option is to look at the logs in the C:\ProgramData\Veeam\Backup\<job-name>.log file to see if anything more descriptive stands out about the issue. “
for some reason, the forum is not letting my upload the .log file but here are some highlights.
WARN|Cannot set valid data length for '\\192.168.1.21\BR_SERVER02_CDRIVE\ABJ_SERVER02_CDRIVE\192.168.1.15\ABJ_SERVER02_CDRIVE - 192.168.1.15D2024-05-28T180719_2F0E.vbk' to 10539008, error 50: The request is not supported. WARN|Disabling the change of valid data length for \\192.168.1.21\BR_SERVER02_CDRIVE\ABJ_SERVER02_CDRIVE\192.168.1.15\ABJ_SERVER02_CDRIVE - 192.168.1.15D2024-05-28T180719_2F0E.vbk
<35> Error (3) Sub-task [On-host backup] failed <35> Error (3) Exception of type 'Veeam.Backup.Core.CAmTaskSessionFailedException' was thrown. (Veeam.Backup.Core.CAmTaskSessionFailedException) <35> Error (3) at Veeam.Backup.Core.AgentManagement.COnHostBackupSubTask.WaitComplete(IStopSessionSync stopSessionSync) <35> Error (3) at Veeam.Backup.Core.AgentManagement.COnHostBackupSubTask.Do(IStopSessionSync stopSessionSync) <35> Error (3) at Veeam.Backup.Core.CEpSubTasksCoordinator.ExecuteSubTask(CSubTaskContext subTaskContext, LogStorage logStorage)
and
<30> Error (3) Exception of type 'Veeam.Backup.Core.CAmTaskSessionFailedException' was thrown. (Veeam.Backup.Core.CAmTaskSessionFailedException) <30> Error (3) at Veeam.Backup.Core.AgentManagement.COnHostBackupSubTask.WaitComplete(IStopSessionSync stopSessionSync) <30> Error (3) at Veeam.Backup.Core.AgentManagement.COnHostBackupSubTask.Do(IStopSessionSync stopSessionSync) <30> Error (3) at Veeam.Backup.Core.CEpSubTasksCoordinator.ExecuteSubTask(CSubTaskContext subTaskContext, LogStorage logStorage) <30> Error (3) --- End of stack trace from previous location where exception was thrown --- <30> Error (3) at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() <30> Error (3) at Veeam.Backup.Common.SExceptionExtensions.Rethrow(Exception exception) <30> Error (3) at Veeam.Backup.Core.CEpSubTasksCoordinator.ExecuteSubTasks() <30> Error (3) at Veeam.Backup.Core.AgentManagement.CEpAgentManagementJobPerformer.ExecuteTask(CEpAgentManagementTask task, CBackupJobTarget jobTarget, CHostResourcesKeeper jobHostResourcesKeeper, CBackupTaskSession taskSess, IEpAgentManagementProtocol protocol) <30> Error (3) at Veeam.Backup.Core.AgentManagement.CEpAgentManagementJobPerformer.ExecuteTask(CEpAgentManagementTask task, CBackupJobTarget jobTarget, CHostResourcesKeeper jobHostResourcesKeeper)
Hi @asdffdsa6132 -
I’m not seeing anything stated differently in the logs than what I already offered you to check. At this point, I can only suggest to reach out to Veeam Support as this site, and the Forums, are not support sites. We can offer suggestions and tips on questions...but that’s as much as we can do because we’re just like you → Veeam users 🙂 Support has better log reading tools to help decipher what problem(s) they are revealing.
“At this point, I can only suggest to reach out to Veeam Support “ thanks, I did that now
“that’s as much as we can do because we’re just like you → Veeam users 🙂” Yeah, that is too true. I like to help when I can.
to all, the solution was to uncompress all files inside `C:\ProgramData\Veeam`
I got this error the other day (from finding it inside the logs). It came out of nowhere. VBR CE in a homelab, backing up a single Windows Agent. Just spent time today trying to fix it.
The backup jobs fail with “Failed to start backup job Error: Nothing to backup”
To be fair, I have been making a great deal of changes on my NAS (TrueNAS) but everything was stable and Veeam ran my daily backup jobs three days in a row without a single issue. The only thing I had done on these days was upgrade my TrueNAS system between a few versions but even rolling back those updates had no change on the behavior.
Attempt 1
I tried uninstalling VBR, rebooting, re-installing VBR. It automatically kept the same psql database as I didn’t uninstall or delete anything else. Jobs still fail with the error.
Attempt 2
Then I tried uninstalling VBR (and all other Veeam software except for the agent and CBT driver) and using @asdffdsa6132 ‘s tip from above, I also uninstall psql and deleted all Veeam directories/files (again except for agent-related items).
Then rebooted, re-installed VBR, restored configuration backup, tried job - same error.
Attempt 3
Reinstalling the VA4W and CBT drivers. No change, same error.
Attempt 4
Active full backup. No change, same error.
Attempt 5
Creating a new job with basically the same settings. No change, same error.
Attempt 6
Deleting all backup chains and forcing an active full that way. No change, same error.
The Solution
Somehow the disk in question I was backing up was set to read only. I didn’t notice this as everything else I was doing on the disk was a read operation. Clearing read-only fixed the issue.
I should note though (and in hindsight, sorry for hijacking the thread) is that this DID NOT change the “Cannot set valid data length” warnings in my logs. I don’t know why that’s happening - it certainly could be a 128 char limitation as my backup file paths blow through that.
This only solved the problem of backups failing with the error “Failed to start backup job Error: Nothing to backup”
@PRCZ_JE - yes...the char limit is a thing with Veeam; and is indeed probably why you’re getting that warning msg. Even with Comm Ed you can reach out to Support so they can confirm...altho, their response is only a ‘best effort’ for free Veeam products.