Best answer by Chris.Childerhose
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Userlevel 7
+7
Hi
Userlevel 3
thank you
Userlevel 3
when I run a backup task i receive a warning message
the request could not be performed because of an i/o device error
Userlevel 7
+17
Hello
please post the complete Warning - right click on the message an select “Copy to Clipboard”. Please post the copied content here afterwards.
What type of job is this? VM Backup, Copy Job, Tape, File Backup … It looks like some kind of File Backup.
Userlevel 3
The job type is Tape and the warning:
| Task E:\Backups\Prod-DB\Prod-DBD2023-01-06T220023_889B.vbk completed with warning. Details: The request could not be performed because of an I/O device error. |
Userlevel 7
+14
Looks like a disk related problem to me. It could be a faulty disk or a Filesystem problem with E:\ Do you see any errors in the system Eventlog?
Userlevel 7
+17
Or a Tapedrive or Tapelibrary is not online.
Do you see in the Veeam console under “Tape Infrastructure” some offline drives or libraries?
Userlevel 7
+14
I would suggest to check the logs in c:\programdata\veeam folder (where c: is your system drive)
The programdata folder is a hidden folder, you might need to type it in your explorer search bar
Userlevel 3
I will check and feedback thanks for your interest
Userlevel 3
Or a Tapedrive or Tapelibrary is not online.
Do you see in the Veeam console under “Tape Infrastrucure” some offline dives or libraries?
I will check and feedback thanks for your interest
Userlevel 7
+20
I would suggest to check the logs in c:\programdata\veeam folder (where c: is your system drive)
The programdata folder is a hidden folder, you might need to type it in your explorer search bar
Definitely suggest checking here and the Backup folder as it will have another subfolder with the job name and logs.
Userlevel 7
+9
Hi
Userlevel 3
I would suggest to check the logs in c:\programdata\veeam folder (where c: is your system drive)
The programdata folder is a hidden folder, you might need to type it in your explorer search bar
Definitely suggest checking here and the Backup folder as it will have another subfolder with the job name and logs.
thanks for your help its working now after delete logs
Userlevel 3
Dear all, thanks for your interest 😍
Userlevel 3
I must say a respectable community😍
Userlevel 7
+9
I must say a respectable community😍
+1
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