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Hi everyone,

I wanted to raise a question about compatibility and support in RHEL-compatible environments.

SUSE offers something called Multi-Linux Support (MLS), which provides enterprise support, updates, and lifecycle management for unmodified, 100% RHEL-compatible environments. It’s not a fork or clone—it’s the same binaries and behavior as RHEL, just supported by SUSE instead of Red Hat.

Given that Veeam already supports a wide range of Linux platforms, including SUSE Linux Enterprise Server and Red Hat Enterprise Linux, would there be any issue with a customer running Veeam products in a fully RHEL-compatible environment supported by SUSE MLS?

Our understanding is that Veeam support is based on the underlying OS behavior, so a customer in this scenario should still be fully supported. Can anyone—maybe a PM or support engineer—confirm this assumption?

Thanks in advance for any clarification!

Steve C.

Hi,

 

Please read this thread for an adjacent discussion regarding other “repackaged but identical” distros.

 

https://forums.veeam.com/veeam-agents-for-linux-mac-aix-solaris-f41/cloudlinux-9-4-almalinux-9-4-errors-out-on-restores-t94831.html

 

In summary, unless the distribution is explicitly on our system requirements page: https://helpcenter.veeam.com/docs/agentforlinux/userguide/system_requirements.html?ver=60#os_limits then it is not supported.

 

We don’t have unlimited QA resources to test every variation and you’ll see in the thread I reference that suddenly something “broke” on an identical release.

 

This doesn’t seem like a common use case, yet at least. But I must ask, why use an identical fork of RHEL with third party support vs using RHEL with support? Is the commercial model hugely different?


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