Situation with mail notification in VBR. Is it strange or normal?

Hey,

The daily report issue is real. The built-in daily digest does not reliably combine standard backup job sessions and SureBackup/Health Check sessions into one report. In your case it sounds like only the health checks are showing up in the digest, which matches what others have seen too. This is not a misconfiguration on your end.

Unchecking Success and Warning to reduce spam and then losing Health Check visibility entirely is also expected behavior, unfortunately. The global notification filter applies to everything. There is no built-in way to say "suppress success emails for backup jobs but always send Health Check results regardless of outcome." It is one blunt toggle for all job types.

The per-job override behavior you described is accurate. When a job has its own notification settings and the recipient matches what is in global settings, the job-level config takes priority. When the recipients are different, global wins. It is inconsistent and it is not documented clearly anywhere. And yes, Proxmox jobs in the current release have no per-job notification UI at all, so they always fall back to global. That one caught me off guard too.

So to answer your question directly: your minimum and maximum requirements are completely reasonable. The built-in notification system just was not designed for a multi-tenant setup with mixed job types. It works fine if you have one company, one job type, and one recipient. Beyond that it gets messy fast.

To your PS note: yes, PowerShell is the way to go. Here is what I put together. The idea is to disable VBR global notifications entirely (or set them to Failure only as a safety net), rename your jobs with a consistent prefix so the script can filter them, and then schedule the script four times in Task Scheduler to run after each of your job windows closes.

Job naming convention I used:
C1_BKP_ prefix for Company1 backup jobs
C2_BKP_ prefix for Company2 backup jobs
C1_HC_ prefix for Company1 health check jobs
C2_HC_ prefix for Company2 health check jobs

Task Scheduler arguments:
  -ReportType Backup -Company Company1 (runs after Company1 backup window)
  -ReportType Backup -Company Company2 (runs after Company2 backup window)
  -ReportType HealthCheck -Company Company1 (runs after Company1 HC window)
  -ReportType HealthCheck -Company Company2 (runs after Company2 HC window)

```powershell
param(
    [Parameter(Mandatory)][ValidateSet("Backup","HealthCheck")] [string]$ReportType,
    [Parameter(Mandatory)][ValidateSet("Company1","Company2")]  [string]$Company
)

$Config = @{
    SMTP = @{
        Server     = "smtp.yourdomain.net"
        Port       = 587
        From       = "veeam@yourdomain.net"
        UseSsl     = $true
        Credential = $null  # replace with New-Object PSCredential(...) if your relay needs auth
    }
    LookbackHours = 12  # set this to cover your full backup window plus a buffer
    Recipients = @{
        Company1 = @{ Primary = "company1user@domain.net"; Admin = "admin@domain.net" }
        Company2 = @{ Primary = "company2user@domain.net"; Admin = "admin@domain.net" }
    }
    JobNameFilters = @{
        Company1 = @{ Backup = "C1_BKP_*"; HealthCheck = "C1_HC_*" }
        Company2 = @{ Backup = "C2_BKP_*"; HealthCheck = "C2_HC_*" }
    }
}

if (-not (Get-PSSnapin -Name VeeamPSSnapIn -ErrorAction SilentlyContinue)) {
    Add-PSSnapin VeeamPSSnapIn -ErrorAction Stop
}

$since      = (Get-Date).AddHours(-$Config.LookbackHours)
$nameFilter = $Config.JobNameFilters[$Company][$ReportType]

$jobs = if ($ReportType -eq "HealthCheck") {
    Get-VSBJob | Where-Object { $_.Name -like $nameFilter }
} else {
    Get-VBRJob | Where-Object { $_.Name -like $nameFilter }
}

if (-not $jobs) { Write-Warning "No jobs matched filter '$nameFilter'"; exit 0 }

$sessions = foreach ($job in $jobs) {
    $session = if ($ReportType -eq "HealthCheck") {
        Get-VSBSession -Job $job |
            Where-Object { $_.EndTime -ge $since } |
            Sort-Object EndTime -Descending |
            Select-Object -First 1
    } else {
        Get-VBRBackupSession |
            Where-Object { $_.JobId -eq $job.Id -and $_.EndTime -ge $since } |
            Sort-Object EndTime -Descending |
            Select-Object -First 1
    }
    if ($session) { $session }
}

if (-not $sessions) { Write-Host "No completed sessions found in the lookback window."; exit 0 }

$successCount = ($sessions | Where-Object { $_.Result -eq "Success" }).Count
$warningCount = ($sessions | Where-Object { $_.Result -eq "Warning" }).Count
$failCount    = ($sessions | Where-Object { $_.Result -eq "Failed"  }).Count
$colorMap     = @{ Success = "#27ae60"; Warning = "#f39c12"; Failed = "#e74c3c" }

$rows = $sessions | Sort-Object Result, Name | ForEach-Object {
    $color    = $colorMap[$_.Result.ToString()]
    $duration = if ($_.EndTime -and $_.CreationTime) {
        $span = $_.EndTime - $_.CreationTime
        "{0:D2}h {1:D2}m {2:D2}s" -f $span.Hours, $span.Minutes, $span.Seconds
    } else { "N/A" }
    $dataSize = try { "{0:N2} GB" -f ($_.BackupStats.DataSize   / 1GB) } catch { "N/A" }
    $xfrSize  = try { "{0:N2} GB" -f ($_.BackupStats.BackupSize / 1GB) } catch { "N/A" }
    "<tr>
      <td>$($_.Name)</td>
      <td style='color:$color;font-weight:bold'>$($_.Result)</td>
      <td>$($_.CreationTime.ToString('HH:mm:ss'))</td>
      <td>$($_.EndTime.ToString('HH:mm:ss'))</td>
      <td>$duration</td>
      <td>$dataSize</td>
      <td>$xfrSize</td>
    </tr>"
}

$typeLabel = if ($ReportType -eq "HealthCheck") { "Health Check" } else { "Backup" }
$title     = "$Company $typeLabel Job Summary"
$genAt     = Get-Date -Format "yyyy-MM-dd HH:mm"
$status    = if ($failCount -gt 0) { "FAILED" } elseif ($warningCount -gt 0) { "WARNING" } else { "OK" }

$html = @"
<html><head><style>
  body { font-family: Arial, sans-serif; font-size: 13px; color: #333; }
  h2   { color: #2c3e50; }
  th   { background: #2c3e50; color: #fff; padding: 8px 12px; text-align: left; }
  td   { padding: 7px 12px; border-bottom: 1px solid #ddd; }
  tr:nth-child(even) td { background: #f9f9f9; }
  .footer { margin-top: 20px; font-size: 11px; color: #999; }
</style></head><body>
<h2>$title</h2>
<p>Generated: <strong>$genAt</strong></p>
<p>
  Success: <strong>$successCount</strong> &nbsp;
  Warning: <strong>$warningCount</strong> &nbsp;
  Failed:  <strong>$failCount</strong> &nbsp;
  Total:   <strong>$($sessions.Count)</strong>
</p>
<table>
  <tr><th>Job</th><th>Status</th><th>Start</th><th>End</th><th>Duration</th><th>Data Size</th><th>Transferred</th></tr>
  $($rows -join "`n")
</table>
<div class='footer'>Veeam Backup and Replication / Auto-generated / Do not reply</div>
</body></html>