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Oracle RMAN plugin error: Failed to asynchronously execute command [plugin.findRMANBackupFilesForSbtInfo] on backup server

R

When running multiple backups at the same time backups fail with this error stack. How can I solve this?

 

RMAN-00571: ===========================================================RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============RMAN-00571: ===========================================================RMAN-03009: failure of backup command on ORA_SBT_TAPE_1 channel at 05/06/2025 22:46:41ORA-27191: sbtinfo2 returned errorAdditional information: 3475ORA-19511: non RMAN, but media manager or vendor specific failure, error text:   Broken pipe--tr:Cannot write data to the socket. Data size: [18636].--tr:Failed to write data into throttled device.--tr:Failed to asynchronously execute command [plugin.findRMANBackupFilesForSbtInfo] on backup server [xxx.xx.x.xx:10006].--tr:Cannot find RMAN bac
    Chris.Childerhose
    Marcel.K
    2 people like this
    • Chris.Childerhose
      Chris.Childerhose
    • Marcel.K
      Marcel.K

    4 comments

    Chris.Childerhose
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    I would suggest contacting Support for this particular error as they will be better suited to assist you.

    Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
    lukas.k
    1 person likes this
    • lukas.k
      lukas.k
    coolsport00
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    • coolsport00
    • Veeam Legend
    • 4690 comments
    • May 6, 2025

    Hi ​@raymondvermeer -

    Welcome to the Community! The Plugin really doesn’t do too awful much besides use a Veeam Repository.

    https://helpcenter.veeam.com/docs/backup/plugins/rman_protection.html?ver=120

    Are you using the Plugin as Standalone or Managed? On Windows or Linux? (assume Linux) Are your credentials to connect to a Veeam Repo ok? I saw a Forums post where a user had a somewhat similar issue & ended up installing a newer version of the Plugin and his error went away:
    https://forums.veeam.com/veeam-backup-replication-f2/plugin-for-rman-error-ora-19511-failed-to-get-repository-by-id-t71315.html

    Other than that...contacting Support as Chris suggests may be your best option:

    https://helpcenter.veeam.com/docs/backup/plugins/veeam_rman_logs.html?ver=120’

    Best

    Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
    Marcel.K
    1 person likes this
    • Marcel.K
      Marcel.K
    Marcel.K
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    • Marcel.K
    • Veeam Legend
    • 247 comments
    • May 7, 2025

    what is your repository, how is set repository and how many concurrent task do you have set?

    issue  with plugin is, if you don’t have enough slots (concurrent tasks on repository), channels will be not in queue, but they will be aborted.

    Marcel Kačmár | VCSP Partner 2022 | VMCE 2024 | VMCA 2024 |
    D
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    • ddomask
    • Comes here often
    • 168 comments
    • May 7, 2025

    > Broken pipe--tr:Cannot write data to the socket. Data size: [18636].--tr:Failed to write data into throttled device.--

     

    Very likely network issue (network drop, firewall, etc)

    Strongly advise a support case as more details from the logs will be needed.

    0x0D 0x0A

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