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Managed Server Linux - Certificate - file exists

  • September 23, 2025
  • 7 comments
  • 36 views

Marcel.K
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Hello,

i was trying to register linux server, but certificate file exists.

I have deleted /opt/Veeam

but still is echo about “File exists”

 

Do you have any hints, where could be located for redhat? I have checked all logs, but cannot find even on VBR or linux itself. Its Veeam 12

Best answer by Marcel.K

Hello,

with support team we found out, where was the issue

service account, under which was veeam service running, created temp files in C:\users\<service account>\AppData\Local\Temp\Tmpxxx.tmp files on VBR server, which were blocking creation of file during re-registration or new registration.

After deletion of all temp files, registration was successful.

7 comments

Link State
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  • Veeam Legend
  • 686 comments
  • September 23, 2025

Hi ​@Marcel.K 

Veeam typically stores its SSL certificates in

  • /etc/veeam/

  • /var/lib/veeam/

Check for files like:

  • veeam.crt

  • veeam.key

  • backup_server_cert.pem

Run:

sudo find /etc/veeam /var/lib/veeam -type f -name "*.crt" -o -name "*.pem" -o -name "*.key"

sudo rm /etc/veeam/backup_server_cert.pem


Marcel.K
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  • Author
  • Veeam Legend
  • 297 comments
  • September 23, 2025

thank you for hints, but is interesting that is not there ...


coolsport00
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  • Veeam Legend
  • 4903 comments
  • September 23, 2025

Hmm..yeah, not seeing much in my searches Marcel. Aside from checking the log on the Veeam server in the ProgramData folder to see if it shows something more detailed, it may be best to get in touch with Support. Curious what they say to get you sorted.


Link State
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  • Veeam Legend
  • 686 comments
  • September 23, 2025

thank you for hints, but is interesting that is not there ...

try here, 

/opt/veeam/transport/certs/cert.p12 *pem *.crt


Marcel.K
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  • Author
  • Veeam Legend
  • 297 comments
  • September 23, 2025

Hi Link State

  • as i mentioned - /opt/veeam i have deleted

  • in screen is search from entire VM

  • i will try to open case support


Marcel.K
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  • Author
  • Veeam Legend
  • 297 comments
  • Answer
  • September 25, 2025

Hello,

with support team we found out, where was the issue

service account, under which was veeam service running, created temp files in C:\users\<service account>\AppData\Local\Temp\Tmpxxx.tmp files on VBR server, which were blocking creation of file during re-registration or new registration.

After deletion of all temp files, registration was successful.


coolsport00
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  • Veeam Legend
  • 4903 comments
  • September 25, 2025

Oh, ok..thank you for sharing Support’s resolution Marcel. 👍🏻