Hi all,
At the end of the job it does not send the email because it cannot find the credentials:
When entering options to modify them
I am getting the following error report
And I can't do anything else, since clicking ok on the notice doesn't do anything else.
Any idea? Thank you so much.
Best answer by andres.molino
Hi all,
We finally opened a ticket with support and they fixed it.
It works correctly again with the credentials.
Thank you so much to everyone, incredible community! 😍
Was going to say, I’m surprised you can still use basic auth. It’s going away...I’d recommend changing to Modern Auth.
It’s not going away for SMTP. But it may been disabled by Microsoft for the tenant. You can enable it if you have old devices not capable to use modern authentication to send mails.
Deprecation of Basic authentication in Exchange Online | Microsoft Learn
Enable or disable SMTP AUTH in Exchange Online | Microsoft Learn
Looks like the credentials are missing in the configuration database. This is not something a remote console can solve. I suggest you open a support case with us to solve this issue.
Or replace the credentials of the notification settings per PowerShell with existing credentials ID from the database. Something like:
$credentials = Get-VBRCredentials
Set-VBRMailNotificationConfiguration -SmtpServer <IP or FQDN> -Sender <sender@domain.tld> -Recipient <recipient@domain.tld> -Subject %BackupJobs% -NotifyOnFailure -Credentials $credentials[0]This will replace the current notification setting with existing credential IDs. Then the option window should open as normal again and you can change the notification settings as required.
Best,
Fabian
This one worked for me ! Thanks a lot !
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