I have not seen anything so far when searching. Maybe suggest opening a ticket with Support as there could be a registry key that they can give you to help with this that is not public.
I had already opened a ticket with the very slow Veeam support.
They finaly answered, and the solution was to run a active full backup copy, because the active backup chain on the Storefront consisted of more than 192 restore points.
Thanks for getting back with the answer to your problem. I didn’t have that in mind, but there are limitations regarding the length of the backup chain; so you should regularly do active or synthentic fulls (active prefered): https://helpcenter.veeam.com/docs/backup/vsphere/deduplicating_appliance_storeonce.html?ver=110#limitations-for-hpe-storeonce
In an enterprise environment, are these limits easy to reach or are they extreme cases?
I think a backup chain with 192 restore points and more is rather extreme….
The backup chain is reset with every active or synthetic full.
I think a backup chain with 192 restore points and more is rather extreme….
The backup chain is reset with every active or synthetic full.
Thanks @JMeixner , I was hoping for a similar response.
I had already opened a ticket with the very slow Veeam support.
They finaly answered, and the solution was to run a active full backup copy, because the active backup chain on the Storefront consisted of more than 192 restore points.
Glad to hear you got a resolution never thought about the chain length.
I think a backup chain with 192 restore points and more is rather extreme….
The backup chain is reset with every active or synthetic full.
Thanks @JMeixner , I was hoping for a similar response.
In addition to @JMeixner ‘s answer, you should always configure a full backup when using a StoreOnce as a backup target; endless incremental won't work.
@kitt Which model do you have in place?
We have a StoreOnce 3640.
All our jobs is configured as forever incremental with syntethetic full backups every week.
This have been working a long time, but something must have happened since this error came on a lot of backup copy jobs now.
If the chain is increaased by one for every incremental backup we should have 42 after a week, or 192 after about 4,5 weeks. I havent had time to investigate this, but I can not belive the fulls have not ran for over a month.
We have a StoreOnce 3640.
All our jobs is configured as forever incremental with syntethetic full backups every week.
This have been working a long time, but something must have happened since this error came on a lot of backup copy jobs now.
If the chain is increaased by one for every incremental backup we should have 42 after a week, or 192 after about 4,5 weeks. I havent had time to investigate this, but I can not belive the fulls have not ran for over a month.
Maybe an Active Full once a month will help too and ensure it won’t happen again.