We’re trying to add a Proxmox server to Veeam, and are getting the “Failed to reach hypervisor” error message. We’re using root, tried disabling 2FA, and confirmed all the ports are open.

The log files show essentially the same error message than we get on the UI:

:12.11.2024 10:32:30.006]   <233>    Info (2)    nPVE plugin] External infrastructure api tpost] request #1 https://localhost:8545/api/v1/proxmox/validateSshConnection {"certificateThumbprint":null,"credentialsTag":"e502fcbb-ce66-4d55-88c5-88ce4cadf5a1","ipOrDnsName":"X.X.X.X","port":8006,"sshPort":22,"sshKeyFingerprint":null}
"12.11.2024 10:32:30.612]    <01>    Info (3)    Creating splash form
g12.11.2024 10:32:30.622]    <01>    Info (3)    Showing splash form
S12.11.2024 10:35:02.072]   <233>    Info (2)    lPVE plugin] External infrastructure api ]post] response #1 {"errorMessage":"Failed to reach the hypervisor","errorType":"Other"}
o12.11.2024 10:35:02.087]    <01>    Info (3)    Disposing splash form
(12.11.2024 10:35:02.087]    <01>   Error (2)    2PVE plugin] Failed to reach the hypervisor
 

Is there a way to get more detailed logging to troubleshoot?