Failed import gce image import google cloud platform using VBR 12.3 and 13

Hi ​@iswari afala -

I’m not too entirely familiar with Veeam & GCE, but did you go through Veeam’s Google Cloud User Guide on Restore process?

https://helpcenter.veeam.com/docs/vbgc/guide/performing_restore.html?ver=7

That would be the first step. I’d then look to see what logging tells ya...then of course there’s always Veeam Support to assist.

Best.

Hi ​@coolsport00 , there’s misunderstanding. This Product not VBGCP like these link. I’m using Veeam Backup and Replication ver13 run on top Google Compute Engine (VM) that backup from VMWare On-premise into Google Cloud Storage, and there’s 2 VBR Server, OnPrem for backup and GCP for Restore.

Ah, ok ​@iswari afala . There may be some limitations with v13 and doing the task you’re wanting to accomplish. You may reach out to Veeam Support to see if what you’re wanting to do is supported. Although, the documentation does say you should be able to restore backups of VMware (or GCE) to GCE. But again...there maybe something in your setup not entirely supported. Support is probably going to be your best route.

Keep us posted on what they said if you can.

Best.

​@iswari afala - were you able to get an answer to your question?  If so please mark a best answer even if it is yours so it helps the community and members that may have a similar issue.

not yet, even contact support still problem.