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Configuration Backup Job Warning

  • February 6, 2024
  • 9 comments
  • 2125 views

Fresh install of VBR 12.1.0.2131. New user. Not using Azure. Hyper-V VMs on Server 2016, V.1607, Build 14393.6614. I get:

6/02/2024 10:01:35 AM Warning Failed to connect to AWS plug-in: Failed to login to platform service: No connection could be made because the target machine actively refused it [2001:0:348b:fb58:34c2:214d:c31d:5c8d]:9402
6/02/2024 10:01:39 AM Warning Failed to connect to Microsoft Azure plug-in: Failed to login to platform service: No connection could be made because the target machine actively refused it [2001:0:348b:fb58:34c2:214d:c31d:5c8d]:20443

Backup and backup copy to removable media working well. Any ideas?

Best answer by Chris.Childerhose

Are the services for those plugins running?  I would check them first.

9 comments

Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • Answer
  • February 6, 2024

Are the services for those plugins running?  I would check them first.


  • Author
  • Comes here often
  • February 6, 2024

Thanks for speedy reply, Chris. Both AWS and Azure services are set to Automatic (delayed start).


CarySun
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  • Veeam Vanguard
  • February 6, 2024

First--As @Chris.Childerhose said,@Chris.Childerhose said to ensure all Veeam services are running.

If they are running, try to restart Veeam AWS Service and Veeam Azure Service.

If it is still not working, try to reboot the server.

If it’s not working after reboot. try to upgrade to the new version 12.1.1.56 of VBR.

https://www.veeam.com/kb2680

 

 


  • Author
  • Comes here often
  • February 6, 2024

I should have stated that the backup is to a NAS and a copy is going to a USB drive.


  • Author
  • Comes here often
  • February 6, 2024

Thanks, CarySun. I have started both services and then restarted them. I’ll see what happens when the configuration backup runs.

 


  • Author
  • Comes here often
  • February 6, 2024

Just ran a manual Config Backup. No warning!


CarySun
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  • Veeam Vanguard
  • February 6, 2024

Just ran a manual Config Backup. No warning!

Nice! I am glad you fix it.


Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • February 6, 2024

Just ran a manual Config Backup. No warning!

Great to hear it worked this time.


  • New Here
  • August 28, 2025

Same issue, same fix. Start associated service(s).